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Customer reviews

Read our reviews and see why our customers bring their pets to Clent Hill Vets, some for over 20 years!

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Customer Reviews

Emily Dearn
Emily Dearn
20:44 23 Jan 20
The team are super friendly and supportive and have been there throughout some hard times! They are super understanding! Couldn’t recommend them more! Will is the best!
Emma Nixon
Emma Nixon
12:05 20 Jan 20
Wayne Clayton
Wayne Clayton
13:15 19 Jan 20
Davesome 51
Davesome 51
11:10 19 Jan 20
Leanne Clay
Leanne Clay
23:12 16 Jan 20
Just amazing and my puppy is always so happy to come here and to the rubery branch! She gets so much love and support it’s unreal ! Thank you all, making good progress x
Kim Hill
Kim Hill
12:10 15 Jan 20
Sarah Bond
Sarah Bond
21:16 08 Jan 20
I cannot praise the staff here enough. We had to have our 18 year old cat put to sleep. Ivan is such a compassionate and professional vet. He really helped us deal with the decision. He very kindly suggested us having my boys paw prints taken as a keepsake and it’s a very special, simple thing to do. Clearly we were distressed so we were escorted out avoiding the main reception and you are able to go back to settle the bill in your own time. I have been dreading the day my cat had to go and although heartbreaking the staff were fantastic. The care all of my animals get here is first rate.
Jane Elledge
Jane Elledge
08:15 07 Jan 20
Always wonderful with my dogs !
Louisa Murphy
Louisa Murphy
06:37 07 Jan 20
First time visit to Clent Hills Vets Rubery yesterday. The practice has a lovely family feel. Very friendly staff who were lovely with my two anxious terriers and their humans!
Kevin Whitehouse
Kevin Whitehouse
21:29 06 Jan 20
Wonderful team who sorted my beautiful little cat out at really short notice, I really can't recommend them enough, so caring and compassionate, won't take my little girl anywhere else.
Manjinder Matharu
Manjinder Matharu
17:12 04 Jan 20
A massive thank you to all staff, especially those who were working Thursday afternoon! Not only have you always taken great care of my pets but you also took great care of me whilst waiting for the ambulance to arrive. I can’t thank you enough for your kind actions, what a fantastic team you are.
Sam Gaffey
Sam Gaffey
16:15 04 Jan 20
Heather Dale
Heather Dale
14:38 04 Jan 20
Clean friendly easy to get appt
Sara-louise
Sara-louise
12:58 04 Jan 20
Sara-louise
Sara-louise
12:58 04 Jan 20
Helen Hodgson
Helen Hodgson
20:49 02 Jan 20
Our Sprollie, Raven, was hit by a car 3 weeks ago and rushed in to Clent Hills. We were very shaken, she was in pain and shock and the staff were quick, professional and extremely compassionate. Kirsty, the nurse, was incredible with Raven and the vets who treated her were exceptional (Barbara and a man??!). She was in for 4 days and we visited every day and they texted and phoned us to keep us updated on her condition. We are so grateful for their speedy care as well as their compassion towards us as her owners. They made a horrendous situation more bearable and we felt she was in very safe hands. Thank you all for your hard work - we are so grateful.
Jai Ne Pop
Jai Ne Pop
17:09 28 Dec 19
My dog Rocky is currently undergoing investigations for IBD with bloods and scans done. Awaiting a possible biopsy soon. The vet we see is Dom and he is amazing and very knowledgeable. The care my dog has received has been second to none. He even rang today with one of the blood test results and to see how my dog is doing. There is going to be a need for ongoing management for his condition until stabilised. Can not recommend them highly enough and they do not over charge. I also recommend Petplan as these vets deal direct. So you pay the excess and they do the rest. You get what you pay for! Thank you Clent Hills.
Richard Wwfc
Richard Wwfc
16:46 27 Dec 19
john tew
john tew
14:54 27 Dec 19
Brian Byrne
Brian Byrne
12:28 23 Dec 19
Chris Bridgwater
Chris Bridgwater
11:51 23 Dec 19
Eve Clarke
Eve Clarke
16:17 22 Dec 19
Stu Humphries
Stu Humphries
22:33 18 Dec 19
Good appointment system, nice people and the monthly payment plan for the dog seems good VFM
vivian childe
vivian childe
01:09 12 Dec 19
Amazing caring vets x
Jenny Thompson
Jenny Thompson
23:40 10 Dec 19
The lady vet that i saw listened & advised on my concerns around vaccinating my mainly housebound cat.very helpful
1
1
17:18 10 Dec 19
Leslie Poulton
Leslie Poulton
13:22 09 Dec 19
Good vets no messing around straight to the point
Craig Healy
Craig Healy
09:57 09 Dec 19
Well, where to start.. On Sunday 8th December we faced the most difficult decision in our lives and that was to put our Tessy, a 15.5yr old staffy X to sleep. We came in a large number to see her through.From the bottom of our hearts we'd love to thank how amazing you guys were. I suppose it takes years to train as a vet but nothing can train you for the emotional side in dealing with your blobbering mess of clients 🤣Kristina was amazing and so was the team. Very thorough, knowledgeable, respectful, understanding and full of empathy.We use Special Friends as they are more local to us but will highly recommend you guys for your professionalism, love and care to us and our Tessy's final breath.
Roslyn Smith
Roslyn Smith
12:11 06 Dec 19
Dream and our family are delighted with the care we get at the Rubery branch. I’m very protective with my dog as she means the world to me, and I feel at ease when she’s at the vets as they show nothing but professional and and passion for their duty of care. All the team members are so lovely and absolutely adore Dream (even if she is being a diva) Couldn’t ask for better service! Thank you !
Steven Young
Steven Young
18:23 05 Dec 19
Visited Clent Hills for our puppies 10 week vaccination, can not fault the care we received and the advice given. We are new puppy owners so had lots of questions for the team. Highly recommend the practice. Thanks to all.
Melonie Willimson
Melonie Willimson
22:04 04 Dec 19
I recommend client hills vets. I can't thank them enough for saving my cat because she had scratch cat fever and she only had 40% to live but she pulled through with their help and myself. Thank you again.
Lucy Dearn
Lucy Dearn
20:28 03 Dec 19
Amazing vets! All the team are so friendly and always do the utmost to look after our dogs. The team have also helped us through some very difficult times and are always so lovely. 10/10 every time!
Judith Worrall
Judith Worrall
13:35 18 Nov 19
caring compassionate service. vets here are lovely
matthew john
matthew john
12:50 18 Nov 19
Fabulous place for care
Neil Fletcher
Neil Fletcher
15:31 17 Nov 19
Charlene Butt
Charlene Butt
23:42 11 Nov 19
Staff very friendly and professional. Always welcoming and happy to help.
Scott Fuller
Scott Fuller
12:49 10 Nov 19
The Hydrotherapy Centre is excellent with knowledgeable staff and a wide range of treatments. I have taken two dogs there for many months and am very happy with the results. They are incredibly kind to the animals.
Sarah Brierley
Sarah Brierley
19:57 08 Nov 19
Can highly recommend Clent Hills Vets. Sadly had to say goodbye to our little boy Freddie on Monday and Stephanie was brilliant. She is so compassionate and caring, couldn't wish for a better vet. Thank you for looking after him over the years x
Martyn Groves
Martyn Groves
17:35 08 Nov 19
Very friendly and attentive
Rebecca Young
Rebecca Young
10:23 01 Nov 19
Brilliant vets and the vet is amazing and really friendly much better than where we were before
zara gordon
zara gordon
18:08 28 Oct 19
Can't recommend this vets enough. As vets go they're very affordable, all staff are professional and lovely, you feel like they care about your pets just as much as you do and are great at supporting you when you're going through a tough time. I wish more vets were like this x
Holly Hill
Holly Hill
05:39 23 Oct 19
Jonny H
Jonny H
18:16 22 Oct 19
Really friendly staff, they are all willing to go the extra mile to help in whatever way possible
Katie Harper
Katie Harper
17:43 22 Oct 19
Wonderful vets. Informative, friendly and approachable. Reception staff always greet you with a smile and offer you a warm drink. I've never felt so welcome. I'd never go anywhere else with my pets.
Janet Davies
Janet Davies
15:07 21 Oct 19
Always so helpful as I have never had a dog before
Alex Turner
Alex Turner
08:11 21 Oct 19
Mandy Keyte
Mandy Keyte
11:21 19 Oct 19
Pamela Holliday
Pamela Holliday
15:23 15 Oct 19
Every care and respect always shown to our pet; any treatment fully explained.
J Martin
J Martin
18:13 13 Oct 19
Fantastic caring staff from receptionist to nurses to vets
Jane Halstead
Jane Halstead
21:22 12 Oct 19
Best ever!lovley people been with them for over 20 years.xxx
sarah stephenson
sarah stephenson
07:41 12 Oct 19
Jonathan Gittings
Jonathan Gittings
18:32 11 Oct 19
David Goodwin
David Goodwin
10:04 09 Oct 19
Monira Manchip
Monira Manchip
14:39 06 Oct 19
Elise Smith
Elise Smith
07:38 04 Oct 19
John Best
John Best
19:08 03 Oct 19
Paul Craner
Paul Craner
10:07 03 Oct 19
Ellan Cole
Ellan Cole
19:57 02 Oct 19
What a lovely bunch of compassionate and caring people you all are, especially thanking Will and Cass (I think her name is, I wasn't in a fit state to take anything in) on reception, for their kind and loving attention they gave to me today after the heartbreaking loss of my lovely cat Noo-Noo. 💙
Natalie Jones
Natalie Jones
14:04 26 Sep 19
Will was fantastic with my cat Winnie. Every single member of the team work hard and are approachable
M Campbell
M Campbell
13:17 20 Sep 19
Lovely towards my Red x
Scott Fuller
Scott Fuller
11:42 15 Sep 19
The staff are absolutely excellent, really caring and all love dogs. The results have been impressive.
Darren Downe
Darren Downe
17:29 14 Sep 19
Nice people great service
Emma Brett
Emma Brett
10:59 13 Sep 19
We had to have our beloved little dog put to sleep this morning. I couldn’t have asked for better care , we were taken in and out of the back doors so we didn’t have to go through the waiting room , not just distressing for us but for other people witnessing our distress . Liz was very patient , kind and understanding and made sure we were happy with all the decisions made , she gave us the space and time needed for our goodbyes and was calm and kind . Couldn’t have made a horrible situation any easier ... thank you to all the team xx
Jill Bralee
Jill Bralee
09:15 06 Sep 19
The team in rehab are so helpful They have lots of time for to you to answer any questions that you may have. Oscar is having physio including heat therapy it is very beneficial to him.
Donna Grazier
Donna Grazier
15:20 03 Sep 19
I cannot even begin to express how amazing the team at Clent Hills Bromsgrove are.My dog was very poorly last week and the care she received was amazing. Thanks to Liz( the vet) and Liz( the vet nurse) as well as the whole team my girl is now doing well. I honestly cannot recommend them enough😊
Xxb3tty
Xxb3tty
08:30 02 Sep 19
Alan McCoy
Alan McCoy
17:13 01 Sep 19
Been A member of their pet plan for over three years. Vets very frequently and explain everything in simplistic terms.
Laurence Brunton
Laurence Brunton
22:30 31 Aug 19
Amy Burns
Amy Burns
07:06 25 Aug 19
Lovely staff always a friendly smile
Paul Allen
Paul Allen
12:05 24 Aug 19
Always the right prognosis & treatment to match.Good vets. Paul allen
Jonathan C
Jonathan C
15:14 23 Aug 19
Only the best for my dog
John Rowley
John Rowley
17:29 21 Aug 19
Tina Doyle
Tina Doyle
12:50 17 Aug 19
lovely staff very friendly.i took my fur baby here to go over the rainbow bridge.today i received a lovely card with forget me not seeds how lovely is that..thank you
Nicola Lowe
Nicola Lowe
18:57 16 Aug 19
Thank you to Jo and the rest of the team. One of our puppies were poorly, clent hills vets worked their magic, he now a bouncy 10 week old. Jo came to our house and vaccinated, microchipped and health checked our puppies, Jo and the vet nurse were fantastic with them. Stan lee will see you next week for his third lot of jabs ❤️
Brenda Rheeston
Brenda Rheeston
13:44 16 Aug 19
Julie Lynch
Julie Lynch
13:40 15 Aug 19
I rang clients hills on saturday in a bit of a state as a neighbours dove had jumped into our garden and attacked my shitzu. they were fantastic calming me down on the phone and telling me to bring tilly straight down. on arriving I was seen by Dominic and he was great explained everything took tilly away to be sedated and then brought her back to me in the waiting room after she had had her stitches. just wouldnt go anywhere else. all staff are fantastic. picture of tilly after will got her home on saturday
Nat Cerrone
Nat Cerrone
11:42 15 Aug 19
We rescued our pug Poppy 3 years ago now and Liz the vet has been absolutely brilliant with her. Poppy doesn’t warm to people very much because of her past but always wags her tail at Liz. I especially want to thank her for everything she has done for her recently with the terrible eye ulcer she had. It’s all cleared up thanks to Lizs excellent care. ❤️
Amy Badger
Amy Badger
07:48 15 Aug 19
My Staffordshire bull terrier Lola has recently been operated on at Clent hills vets by Dominic. I cannot praise him enough, the operation was successful which of course was brilliant. He explained everything in a way that was easily understood and he actually cares which is a fantastic bonus, wouldn't take my fur baby anywhere else. also the receptionists are all lovely especially kim kept me calm at a very upsetting time. Thank you to everyone xxxxxxxxx
Lucy Gooding
Lucy Gooding
07:35 14 Aug 19
ashley james
ashley james
14:01 09 Aug 19
George Watkins
George Watkins
20:09 07 Aug 19
Gazza G Garmin
Gazza G Garmin
16:05 04 Aug 19
First class service and great company in fact wonderful company
Andrea Tomlin
Andrea Tomlin
21:04 03 Aug 19
Ace vets!
Shelley Weston
Shelley Weston
09:58 26 Jul 19
A* care from vet Alan and Veterinary nurse Emma today microchipping and vaccinating my litter of whippets. They are both professional and knowledgeable and so friendly and reassuring I would highly recommend them. Thank you
Jackie Medler
Jackie Medler
14:13 25 Jul 19
Best Vets we’ve ever used. They are brilliant vets and they really listen to you when you have genuine concerns. Above all they show they really care for the our dogs and want to do the very best for them.
David Hart
David Hart
17:12 16 Jul 19
Dedicated team with excellent facilities
Paolina Rambini
Paolina Rambini
21:36 15 Jul 19
Very helpful
Sioned-Angharad
Sioned-Angharad
10:36 14 Jul 19
Best vets ever, I've had a few pets over many years & Clent hills have been by their side every step of their life
Andy Ban
Andy Ban
17:21 10 Jul 19
Very good and caring about your pet's health and if you are ok, unfortunately Marley didn't make it. But the vet practice was very sympathetic and even gave me a refund for the tablets I had brought the day before. Well recommend
Sarah-Kathleen Gough
Sarah-Kathleen Gough
18:34 09 Jul 19
VIP pet plan is so good and all the members of the team are couldn’t do more for me or my furry best friends.
Cj Binner
Cj Binner
11:05 09 Jul 19
Cannot thank this team enough! Jessie LOVES her swimming and grows with confidence every time she’s in the water! Although we all get soaked at times there’s always a belly full of laughter. So glad I started her swimming. ❤️
Andy Felton
Andy Felton
16:49 08 Jul 19
Vicki Richards
Vicki Richards
13:58 08 Jul 19
Steve Higgins
Steve Higgins
19:34 02 Jul 19
always a friendly welcome for the owners and their pets. The vets are experienced and handle the animals well, even very lively retrievers. Having kept dogs and livestock for 30 years I would recommend Clent Hills to anyone, who wants a professional service.
Kevin Denyer
Kevin Denyer
17:10 30 Jun 19
Great care always happy to see chester
Jason Benson
Jason Benson
08:23 26 Jun 19
Very very competent & friendly staff
suzie, the amazing swimming cat, had her hydro therapy here. Treadmill then swimming! now climbing trees and getting on the top bunk!!!
BlackCountry MagdeburgDave
BlackCountry MagdeburgDave
21:52 14 Jun 19
Love this place. So caring;
Pauline Jones
Pauline Jones
14:53 12 Jun 19
Caring
Wendy Easter
Wendy Easter
13:32 12 Jun 19
Nothing but 5star care.
Pauline Jones
Pauline Jones
07:42 08 Jun 19
Caring staff
Maxine Roberts
Maxine Roberts
13:28 07 Jun 19
Outstanding people care it's not just a job to them
Richard newton
Richard newton
05:21 07 Jun 19
Absolutely fantastic vets staff are so welcoming and the service you get his second to none definitely recommend this place
Betty Partridge
Betty Partridge
22:52 28 May 19
Holly Stephens
Holly Stephens
21:45 25 May 19
Brian Downes
Brian Downes
07:49 22 May 19
Brilliant caring and very very proffessional
Niamh Wilson
Niamh Wilson
06:45 20 May 19
This vets is just hands down the best I’ve been to. Most amazing receptionists who are SO willing to spend the time to help you get where or what you need, the vets and nurses are caring and friendly. Moved over from Townsend and the quality difference is amazing. Recently had our 20 year old Yorkie our the sleep at home and the vet and nurse who came round were so lovely and so patient at such the hard time! Highly highly recommend!
steven cross
steven cross
09:34 18 May 19
Staff are excellent, gave me instant appointment and we're so good with my dog. I would never go to anyone else. 5 stars from me.
Pamela Holliday
Pamela Holliday
09:43 16 May 19
Always feel that everything has been done that's possible and in the best interest for my dog at this practice.
Malc Berwick
Malc Berwick
17:37 15 May 19
Luckily my dogs have not needed rehab treatment as yet , however 3 of them have had for fun swimmies . Can’t praise the girls enough for their dedication love and sense of fun with the dogs . They enjoy their work and it shows .
Anne Nancy Morrison
Anne Nancy Morrison
19:54 12 May 19
fantastic vets staff are great wouldn't take my cats anywhere else always friendly and caring
Richard Johnson
Richard Johnson
22:20 10 May 19
Vets are never cheap, but they have helped look after our dogs on this occasion and several previous occasions when they have been seriously ill.
peter martin
peter martin
07:11 09 May 19
Always fantastic service and friendly advice, huge thanks to Rod with he's help with Cooper and his breathing issue.
Kristabel Hilton
Kristabel Hilton
14:03 03 May 19
Paul Williams
Paul Williams
18:12 02 May 19
A very caring practice with special skills with Greyhounds. Highly recommended.
Dave Timmins
Dave Timmins
13:36 01 May 19
Fi Catherine
Fi Catherine
18:47 30 Apr 19
Excellent! Will the vet is very in depth, professional, clearly knows his stuff and makes me feel confident that my cat is being well treated / looked after with her current problem . Explains everything and the reasons why, very happy so far! Maizie is now home from her appointment an sitting in a plant pot happy as Larry :) Friendly reception staff also!
Patsy Kelly
Patsy Kelly
14:47 30 Apr 19
Took my mini schnauzer as a emergency on a Sunday as he was constantly vomiting. The vet checked him thoroughly for any sign of poison and gave him a couple of jabs to stop the sickness and esse his stomach cramps. The records were emailed to my own vets who got in touch at 9am the following day for a follow up. My dog is much better now many thanks to all involved
Claire Leech
Claire Leech
15:56 27 Apr 19
The best vets ever been to. They are kind and friendly to customers and pets alike. The practice is always clean, even with the extension work that is underway. Really couldn't be happier with the service I have always received over the last 5 years of using them.
Caroline Jones
Caroline Jones
20:26 26 Apr 19
Hawkeye Massey
Hawkeye Massey
10:44 26 Apr 19
Tanya Davies
Tanya Davies
10:50 25 Apr 19
Fantastic, friendly and helpful staff. Nothing seems too small a thing. You are able to ask questions and get professional, prompt and helpful replies. Treatment of pets is outstanding and would highly recommend this practice
Kat Turbutt-Yeomans
Kat Turbutt-Yeomans
11:18 24 Apr 19
Banksy our puppy had his first visit to Clent Hills today and we had a wonderful experience with Inés who was very caring and gave us lots of great advice! We shall recommend to everyone. Thank you 😊
Tony Milko
Tony Milko
12:31 19 Apr 19
Honest vets , friendly staff plus greyhound specialist
Claire Whyatt
Claire Whyatt
07:35 19 Apr 19
Jo T has provided the most wonderful care to our dog Florence with her ongoing health issues over the last few years. He has the most amazing ability to relate to dogs and relax the most anxious who come into his care.When the time came for Flo to need to be put to sleep, he spent time discussing the rationale for the decision with our children and involved them in the process right up to the end! Sarah and Jo came to our home and Flo went to sleep in my daughters arms, being stroked by my son! As beautiful as it could have been. We cannot thank them enough! Nicky and the other staff have been amazing on our sad journey! Thank you! Being a client of Clent Hills vets feels more like being part of a family! Why would you not want that for your pets?💕
Lexi Jo
Lexi Jo
13:56 18 Apr 19
Fabulous x
Paul Higgs
Paul Higgs
14:11 13 Apr 19
Lovely staff very polite and helpful greeted with a free hot drink. The dog felt a ease unlike any other vet.
sarah trigg
sarah trigg
11:59 09 Apr 19
Melanie Foster
Melanie Foster
12:57 08 Apr 19
Lovely, caring, friendly, professional place with lovely staff who you can see have such care and compassion for the animals they look after. Always offer great advice and always flexible if extra appointments are needed. Very knowledgeable and a great centre with lots of treatment options. Wouldn’t take my dog anywhere else!
Susan Scally
Susan Scally
08:04 08 Apr 19
all so caring Will is so patient very nice
Rachel Roberts
Rachel Roberts
17:30 06 Apr 19
Rachel Roberts
Rachel Roberts
17:28 06 Apr 19
Adam Sheridan
Adam Sheridan
22:33 05 Apr 19
Ian B
Ian B
20:56 02 Apr 19
Malc Berwick
Malc Berwick
13:40 02 Apr 19
I have always used Clent Hills Vets for my dogs and wouldn’t go anywhere else . The level of love , care , attention and professionalism is second to none both to animals and to us. Today for the first time took our 8 yr old sprocker Jimmy to their new hydrotherapy centre for a confidence building and fun swim. The staff there were every bit as professional and friendly . Great customer awareness from both teams . Thank you . Malc and Irene Berwick .
James Calcott
James Calcott
09:21 31 Mar 19
Sean Comfort
Sean Comfort
14:37 29 Mar 19
Great service,kept us informed and amazing operating skills from Stephanie on our little Owl,Scratchy .
Jill Murray
Jill Murray
21:41 28 Mar 19
we had to say goodbye to my baby boy Jayjay tonight, our hearts are broken but couldn't of wished for a more beautiful, peaceful send off thank you Stephanie Greenwood and Ines for all you did for my boy. Loads of love The Murray family x
Joanne Sabin
Joanne Sabin
20:17 26 Mar 19
my dog amber has had 4 big opperations at clent hills, all have been done proffessional with care and expertise, she always is still happy to go to her appoinment even after being left 4 times. thankyou clent hills
Alison Townsend
Alison Townsend
19:56 25 Mar 19
I have been using this surgery for decades and have always been impressed with the treatment received from the vets and the rest of the staff team. Over the years the team have treated many of my rescue animals with care and I feel confident to take my animals there. I would recommend Clent Hills vets to others and if you have smaller animals as in rodents I'd recommend Stephanie Greenwood for being very experienced in small animal care and treatment.
Em Bibby
Em Bibby
12:31 23 Mar 19
Tracey Mercedes
Tracey Mercedes
12:35 21 Mar 19
100% highly recommend the vets and there wonderful staff.THANK YOU...Rod and your team .We had 11 puppies delivered yesterday. Mum and fur babies doing well.massive thank you xx
Kerry Crisp
Kerry Crisp
11:49 18 Mar 19
Simon Woods
Simon Woods
08:14 16 Mar 19
I found this to be an outstanding vets practice. Will and the whole team offered an excellent service. Will gave us loads of advice and reassurance, not just a prescription.
Alexander Metcalfe
Alexander Metcalfe
17:30 15 Mar 19
Probably one of the greatest veterinary centres I've ever experienced.Great personal service. Will and the team really care as much for your pets as you do
Beverley Clarke
Beverley Clarke
13:58 15 Mar 19
Very understanding ,kind and wonderfull vets ,nurses and receptionists would recommend them whole heartedly.
Max-Edward Sanders
Max-Edward Sanders
08:51 13 Mar 19
Over the past few months we have been taking our rabbit Ted to Clent hills vets for treatment to which all the members of staff worked tirelessly to help him and after many months we sadly lost the battle and had to have him put to sleep, I would like to thank each and every member of staff for your hard work, you were fantastic!
Heather Edwards
Heather Edwards
17:34 05 Mar 19
Lovely staff
Myra Mcnally
Myra Mcnally
13:31 03 Mar 19
Peter Worth
Peter Worth
23:08 02 Mar 19
Kerry Kelly
Kerry Kelly
19:27 22 Feb 19
Excellent, reasonably priced vet in the centre of Bromsgrove. Free car park. Nice staff. Modern facilities. Happy to take my dogs there for care
Liv Turner
Liv Turner
13:16 20 Feb 19
Woody was diagnosed with elbow dysplasia at just 8 months old and underwent surgery to remove bone fragments from his elbow, we are in the process of building up his muscles (vets orders) and part of his recovery has been our weekly hydrotherapy sessions.I have real admiration and appreciation to you guys for everything you have done and are continuing to do to help Woody lead a normal, healthy life.We all love coming to see you each week and Woody absolutely ADORES Harriet! 😍Thank you, thank you, thank you - you're the best!!!
Neringa Ivaskeviciute
Neringa Ivaskeviciute
11:29 20 Feb 19
Jason Henley
Jason Henley
09:46 19 Feb 19
Judith Probert
Judith Probert
08:24 16 Feb 19
Fantastic. Even phoned home to check dog doing ok after operation
Richard newton
Richard newton
18:55 05 Feb 19
Really friendly staff definitely recommend taking your pets here
Gar Murphy
Gar Murphy
08:39 28 Jan 19
Richard Howard
Richard Howard
17:40 27 Jan 19
Wayne Kesterton
Wayne Kesterton
15:38 26 Jan 19
Great staff and well set up.
DANIEL OLLEY
DANIEL OLLEY
18:41 23 Jan 19
Very professional. I feel my dogs are in good hands at this practice.
Charlotte Hobbs
Charlotte Hobbs
22:51 22 Jan 19
It was the day every pet owner dreads, they were professional and sensitive, Will was very compassionate, thank you
Gill Jerrom
Gill Jerrom
15:33 22 Jan 19
Very professional & a loving care of animals. Our 20 yr old cat was completely unphased & unstressed by his visit today. Can thoroughly recommend this practice for anyone that cares about their animal's health. Lovely staff.
Peter Thompson
Peter Thompson
15:43 18 Jan 19
Young Pup visiting the vets for inoculations, Puppy Party and check ups.Lovely practice with knowledgeable Vets, Team behind reception and Practice Nurses.
Grant Mansell
Grant Mansell
10:36 18 Jan 19
The Crane's
The Crane's
22:05 14 Jan 19
Alan Harris
Alan Harris
13:06 11 Jan 19
Sharon Cleverley
Sharon Cleverley
19:24 08 Jan 19
Clent Hills Vets are brilliant they understand that our pets are family to us I take my puppy and cat and both are greeted by name and put at ease my puppy loves the fuss she gets from the staff and enjoys her visits even for her boosters I recently moved out of the area but will still be going to this vet practice very happy with everything and well worth the extra time and distance to get there well done to all the staff xx
J Hall
J Hall
12:32 05 Jan 19
Wouldn't take my pets anywhere else. Warm, friendly, compassionate and competitively priced.
Frances Carter
Frances Carter
16:23 04 Jan 19
Looked after my poorly cat 🙀 brilliant 🙀
Paul Downton
Paul Downton
19:53 03 Jan 19
Frances Carter
Frances Carter
19:55 30 Dec 18
Very good
Heather Milnes
Heather Milnes
20:06 29 Dec 18
Halfway through a very slow and costly diagnosis from another Vet, I decided to obtain a second opinion and I'm so glad I did. This Veterinary Practice is in a different league and without hefty priced options. Empathy and genuine care for my beloved pet here, not beating targets and making money. Of course, this is a business, but a business that puts care before revenue. A simple course of tablets seems to have done the trick.
Stacey Dingley
Stacey Dingley
12:57 28 Dec 18
What a amazing bunch of people! So informative and welcoming. My boy loves his sessions and has really helped him back into 4 paws after his major operation. I was so worried about his progress, but any worries I have the staff go out their way for my fur baby. Like a member of the family. Thank you all so so much and I’m so glad I found you. Will be bringing my other 2 along for a play swim.
Beverley Clarke
Beverley Clarke
12:31 27 Dec 18
BlackCountry MagdeburgDave
BlackCountry MagdeburgDave
19:12 21 Dec 18
Brilliant
Stephen Bradley
Stephen Bradley
17:33 20 Dec 18
Dont know many vets but JT who works there is amazing with my dog
neil shipway
neil shipway
15:29 16 Dec 18
Excellent staff very caring and professional,very relaxed atmosphere
Julie Taylor
Julie Taylor
23:58 15 Dec 18
Can be expensive but very good, you get what you pay for
big john
big john
16:26 15 Dec 18
Lovely friendly staff. Vets seem to know their stuff.
Karen Redding
Karen Redding
12:30 14 Dec 18
Great friendly customer service . Great vets really helpful . Cheerful happy environment . Definitely recommend them .
Lisa Maxfield
Lisa Maxfield
20:03 11 Dec 18
Been with these vets for 15 years. Wouldn’t go anywhere else and would highly recommend 👍
Susan Walton
Susan Walton
13:36 11 Dec 18
Joe Molloy Shaman
Joe Molloy Shaman
16:27 10 Dec 18
Louise Ricketts
Louise Ricketts
04:39 07 Dec 18
Caring practice. Expensive like all vets
Gabriel Di Francesco
Gabriel Di Francesco
15:30 04 Dec 18
Elysian Peaches
Elysian Peaches
07:03 04 Dec 18
Ian Harris
Ian Harris
06:43 04 Dec 18
Mandy Gallagher
Mandy Gallagher
16:39 30 Nov 18
Sue Tolley
Sue Tolley
08:05 27 Nov 18
TheFatdan11
TheFatdan11
12:17 22 Nov 18
staff are excellent highly recommend clent hills vets for your pets
Stephen Newbery
Stephen Newbery
18:55 13 Nov 18
Staff always pleasant and helpful , right from reception to vet.Advice given clear and understandable. Our dog was played with by the vet which put her at ease also.Great team
Karen Richards
Karen Richards
19:40 07 Nov 18
Love this vets take my lara there and Lara isn’t always good with vets, but the staff and JT are always amazing and very caring .
Patricia Murphy
Patricia Murphy
15:34 07 Nov 18
Will is Brilliant! When we moved to the Birmingham area, my husband and I researched the vets in the area. We’d had an excellent vet back in London, so the bar was high. After reading loads of reviews we decided to try Will Trewarman Of Clent Hills Vets.Spike, our opinionated miniature schnauzer, took to Will pretty much straight away - Spike’s a great judge of character. Spike’s been to see Will several times now. Will is kind and gentle with Spike, very reassuring, and an excellent communicator. He’s really supportive, offers lots of relevant information and sound advice. Will takes his job very seriously - he’s a superb vet, and we’re extremely happy we found him. Can’t recommend him highly enough. Patricia and Ian.
wendy roden
wendy roden
19:23 02 Nov 18
Stu
Stu
07:19 02 Nov 18
Caring staff, friendly vets and resonable charges.
Sue Edwards
Sue Edwards
17:43 01 Nov 18
Nellie our Bernese mountain dog is 10 weeks post op of her 2nd cruciate surgery this year. She had laser therapy 4 days after op and is now having her treadmill sessions again! She loves coming to the centre and particularly loves Harriet!! (And the fish!) All the team there are fab and work wonders. She is fully weight bearing on both legs already and is building muscle. Well worth it! Thank you girls x
hannah dawes
hannah dawes
15:57 28 Oct 18
Linda Heslop
Linda Heslop
14:26 25 Oct 18
Pauline Bounds
Pauline Bounds
14:27 24 Oct 18
Professional and friendly on every level . Would highly recommend this vets.
Stephen Rivers
Stephen Rivers
13:47 21 Oct 18
Hayley Pardoe
Hayley Pardoe
16:26 18 Oct 18
most amazing vet J T sorted my beautiful 😻 sid after being bitten. kept me informed. thanks
Abi G
Abi G
17:17 16 Oct 18
In 25 years of dog ownership this is THE BEST veterinary practice I have ever encountered. When my little dog was 5 months old he swallowed some plastic. My usual vet said not to worry and that he would pass it naturally. I was unconvinced and called Clent Hills. I went straight there and they operated immediately. You guys saved his life. Since that day, seven years ago, I will not use another practice. I now live 100 miles away but still remain loyal to Clent Hills. I called up today and had a lovely chat with one of the receptionists, Victoria, about getting my other dog's nails trimmed. I could hear the surgery was super busy but she was so sweet and patient. It was like talking to a concerned friend; she took the time to explain all the options for an anxious dog like mine.I would never ever go elsewhere, everyone at this practice is just outstanding.
kat knight
kat knight
09:10 16 Oct 18
Great vets who really care
Janet Harborne
Janet Harborne
06:33 15 Oct 18
Really nice and friendly they looked after me and my pets . I will be telling my friends about clent hills vet . Brill .. thanks WIL &DAN 😊
Victoria Thomas
Victoria Thomas
11:48 13 Oct 18
Lovely practice and lovely staff! They really care for your pet and make you and your pet feel comfortable whilst your there. Wouldn’t go anywhere else!
Matt G
Matt G
20:33 12 Oct 18
Brilliant vets. We had our little Staffie cross Ollie put to sleep here this Wednesday just gone. Although the experience for us was heartbreaking the staff and especially the veterinary surgeon who carried out the procedure were brilliant. I can't remember his name but was is a southern European either Spanish or Italian guy? He was so compassionate and lovely to deal with. At no point was our little boy stressed or upset. Even the room it was carried out in wasn't clinical in the slightest almost like a living room, With a comfy rug on the floor where he was put to sleep. Thank you Clent hills vets for a sad but truly professional experience especially from the vet guy who in assume was either was Spanish, Italian or Portuguese? Can you say a big thank you to him from Ollie owners who made a heartbreaking time so much less distressing for me my wife and especially our beloved little Hero Ollie!
Emma Turner
Emma Turner
17:57 11 Oct 18
I have know this practice since it was overtons when I worked there when I was 16 vets always did their up most, loved thier honesty and professional way of working.
Tina Smith
Tina Smith
06:19 10 Oct 18
Cressida Lewis
Cressida Lewis
18:34 09 Oct 18
Staff friendly, knowledgable and helpful
claire ashton
claire ashton
07:51 06 Oct 18
Lovely and friendly vets. Make your animal feel so comfortable
Heather Duke
Heather Duke
07:30 05 Oct 18
Great practice, the vets are professional and pleasant, going out of their way to be helpful too. My cat’s quite chilled there!
Sarah Hughes
Sarah Hughes
06:15 05 Oct 18
Becky Redding
Becky Redding
14:19 28 Sep 18
My cat Fraggle came to Clent Hills Vets Bromsgrove as an emergency appointment with a broken leg. She was kept in for 6 nights and needed orthopaedic surgery to heal it. This was in June and she has been given the all clear today. All the staff have been brilliant and shown true compassion for her. Thank you to everyone involved in her recovery, especially Barbara who performed the operation.
Steve Hopper
Steve Hopper
13:20 28 Sep 18
Had an emergency with my dog on a Sunday. They sorted him and didn't charge the earth.
Karren Ward
Karren Ward
07:40 26 Sep 18
My vets of choice for over 30 years. Kind, understanding and compassionate. Wouldn't trust anyone else with my cat family
Rose Day
Rose Day
16:43 22 Sep 18
Louise Leashorne
Louise Leashorne
17:49 21 Sep 18
Excellent practice, friendly, caring professional staff.
sue newell
sue newell
08:41 21 Sep 18
Brilliant staff and vets
Dragos Achim
Dragos Achim
11:17 18 Sep 18
Stuart Payne
Stuart Payne
08:48 08 Sep 18
Amy Day
Amy Day
14:36 01 Sep 18
Trudi Thomson
Trudi Thomson
12:08 29 Aug 18
Hamilton White
Hamilton White
21:10 17 Aug 18
I do not have the words or the eloquence to express how deep the care and the love of animals everyone at Clent Hills has,; what they do is beyond words ....
Liam Heskey
Liam Heskey
14:13 17 Aug 18
We have brought our 2 cats here and they have been lovely to them! Would recommend!
Clare Brookes
Clare Brookes
08:46 11 Aug 18
Rod and his team were brilliant with Lenny our French Bulldog who needed to have some work done on his nose and throat (oh and his gentlemans vegetables) We came all the way from Nuneaton because they were recommended. Thank you all.
susan mccoy
susan mccoy
18:47 10 Aug 18
Love Clent Hills Vets at Rubery.Will is always very caring & considerate with our dog, and we trust him, and know he has his best welfare at the heart of any treatment he gives him. Definately recommend, if you want the best for your best furry friend!! 😁.
Michele Roberts
Michele Roberts
16:50 10 Aug 18
Shadow was referred by vet due to a leg injury, she was a bit worried to start with when the water started to come in the treadmill but every care was taken to reassure her and with a supply of treats shadow soon gained in confidence, looking forward to next session😀🐕🐾💜5 stars
MrLiammcnally
MrLiammcnally
21:20 08 Aug 18
Simmon Beresford
Simmon Beresford
10:14 06 Aug 18
Mine and my puppy's first visit to the vet, and they were fantastic! Really friendly reception, amazing vet, that didn't rush, and gave me more advice than I would have even thought to ask.I have never written a review on anything before, that's how impressed I am.
Heather Edwards
Heather Edwards
04:50 05 Aug 18
Staff brilliant
Ian Robinson
Ian Robinson
00:02 01 Aug 18
Brendan Mcm
Brendan Mcm
12:40 27 Jul 18
Fantastic staff extra thank you to Will.from buster.
Adrian Clinton
Adrian Clinton
09:53 25 Jul 18
Excellent practice, Bayley had a minor op.after care and follow up very good.
Gavin Caddick
Gavin Caddick
16:44 24 Jul 18
10/10! Phoned up at 5pm and my dog was booked in for an appointment, seen to and was paying for her eyedrops and leaving by 5:30pm. All the staff was very helpful and professional!
Dane Campbell
Dane Campbell
14:04 23 Jul 18
Aimée Morgan
Aimée Morgan
21:58 22 Jul 18
My cat Zorro almost died several times, the vets here managed to save him. The care that the vets provided is outstanding, I didn't think anyone could care more about our cat than we do!! They tried absolutely everything!! I want to mention Barbra, Laura and Allun, for not giving up on our boy, and for working extremely long hours throughout the day and night to care for him and all the other animals. We were allowed in any time to see him, and they always made time for us even though they must of been so busy with appointments. It's nice to know we have a good vets that we can rely on to look after our pets in the future �
Karyl Evans
Karyl Evans
10:34 22 Jul 18
Wonderful emergency service - compassionate vet thank you for making our last moments with our cat so lovely
adam trilloe
adam trilloe
10:52 21 Jul 18
Tom Fallon
Tom Fallon
15:46 19 Jul 18
Mel K
Mel K
21:16 14 Jul 18
Excellent vet. The whiwh team go above and beyond to help and support you and your pet. Would highly recommend.
Michael Wakeman
Michael Wakeman
10:40 14 Jul 18
Great caring people. Excellent service. It's just like any other vets. Expensive but awesome if you can afford it.
Lauren Maidment
Lauren Maidment
21:10 11 Jul 18
Colin Sherwood
Colin Sherwood
15:15 10 Jul 18
Changed from my local vet in Redditch to my not so local Bromsgrove vets due to recommendations from friends. The vets are amazing, very attentive and never rushed.
Michael Holliday
Michael Holliday
20:23 09 Jul 18
Great emergency service
Jim Martin
Jim Martin
13:37 07 Jul 18
Fantastic staff from reception to vets,very friendly, cheery and helpful.
Tina Susan
Tina Susan
22:01 06 Jul 18
Thanks for the brilliant service and care from all staff again today, making Pippa and Lotties treatment as stress free as possible ��
Julie Arnull
Julie Arnull
15:01 06 Jul 18
Professional and caring
Adrian Clinton
Adrian Clinton
09:12 06 Jul 18
Jon Stevenson
Jon Stevenson
21:05 05 Jul 18
Great operation on my Ridgeback by JT and the nurses. All observed by Freyah my daughter who was on work experience. Thanks Guys, Aro is doing great and thanks to Sarah also :)
Janice Woods
Janice Woods
13:14 03 Jul 18
Louisa Wood Jeppesen
Louisa Wood Jeppesen
06:10 01 Jul 18
Wendy Sutton
Wendy Sutton
12:33 27 Jun 18
We took our haemophiliac dog baggins for physio with Emily ABSOLUTELY BRILLIANT. They go the extra mile no hesitation to recommend the gang here. Always looking for the best ways to help your pet and ensure they are safe and happy can’t recommend enough a massive thank you especially to Emily cx
kelly lock
kelly lock
12:10 27 Jun 18
Helen Gibbins
Helen Gibbins
09:30 27 Jun 18
Took a budgie to have beak trimmed. As usual friendly and courteous treatment.
Karlie Jones
Karlie Jones
17:48 23 Jun 18
Cant thank the girls enough for helping my 1 year old little boy he got diagnosed with elbow dysplasia at the age of 10 months and is now a completely different dog he actually enjoys walking these girls are miracle workers and do an amazing job