Repeat meds, food and parasite products can be ordered online.
We're staying open
Clent Hills Vets will remain open during this second national Lockdown. We have COVID-19 safety practices in place, ensuring a safe environment for our clients.
The following safety measures are in place:
- Clients and visitors must wear a face covering at all times on our premises.
- Hand hygiene stations must be used when entering the building.
- We have 2-metre social distancing guidelines in place – please respect these.
- Our preferred payment option is by card or online via our website.
- If we are operating an open door policy we will only accept 1 person per pet.
- We may on occasion be operating a closed-door policy but our team will provide clear instructions on what to do with your pet when you arrive.
- We are limiting the number of people in our waiting rooms and continue to offer Telephone Consults where appropriate.
- Home visits remain on hold for the time being.
- If you are self-isolating or experiencing any symptoms please DO NOT visit the practice and reschedule or book an alternative video or telephone consultation.
- For advice if you are self-isolating, please scroll to the section below.
- Please read our below information before calling or visiting us
Please note: Some of the services described on our website may have changed/may not be available at this time, and our opening hours and the facilities available to clients may also be different. For the most up-to-date information please refer to this page (also see our below FAQs) and our Fitness & Rehab COVID Guidelines.
LATEST PRACTICE UPDATES:
Our Pet Fitness & Rehab Centre will be offering pet-only appointments during this time – more info
Our Rubery practice is on reduced hours from Mon 9th Nov – more info
