Repeat meds, food and parasite products can be ordered online.
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Call us on01527 889810
Emergency & Out of Hours CareCall 01527 889810
5 Kidderminster Road
Bromsgrove
Worcestershire
B61 7JJ
Monday to Friday 8am-7pm
Saturday 9am-5pm
Sunday (pre-booked appointments & collections only) 9.30-12pm
12 Kidderminster Road
Hagley
Worcestershire
DY9 0QD
Monday to Friday 8am - 7pm
Saturday Closed
165 New Road
Rubery
Worcestershire
B45 9JW
Mon & Tue 8.30am - 6.30pm
Thu & Fri - Collections Only (No appointments or ops) 8.30am - 6.30pm
Unit 2, Rear of 24-26 Worcester Road Bromsgrove B61 7AE
Mon, Wed & Fri 12noon - 7pm
Tue, Thu & Sat 9am - 3.30pm
Appointments & Advice 01527 889810
Please see our latest COVID-19 guidelines below - thank you for your patience and understanding at this time.
All feedback is welcome. Just fill in the form below.
[contact-form-7 404 "Not Found"]UPDATE 8/1 – RCVS, our governing body, has released stricter rules on the services we can offer during this 3rd UK Lockdown. This affects vaccines and boosters, neutering, weigh & worm checks, nail clips, and other nurse appointments. Appointments booked before today will go ahead, however, some may be rescheduled due to staffing levels. More information about the services we can currently offer is in our Current Service Information below.
Please note we will not be opening our Hagley practice on Saturday mornings at this time.
If you are visiting our Fitness & Rehab Centre please read our Fitness & Rehab COVID Guidelines.
Repeat meds, food and parasite products can be ordered online.
Convenient online payments for consultations, treatment, orders of food, meds and parasite products, and other services (excludes insurance excess).
Call us to book, or request an appointment using our online form.
We ask for your patience at this time; things may take a little longer as we have extra cleaning protocols and safety measures in place, and we are experiencing a higher than normal level of calls and requests for appointments. Our team is working extremely hard to manage this current situation, so please bear with us.
You can complete the following tasks on our website:
If you are self-isolating as a precaution or you/someone in your household has tested positive for Coronavirus, below is some advice on what to do if your pet needs essential or urgent care.
Don’t walk into the practice. We need to keep everyone safe.
Instead, phone us and explain your situation. We’ll arrange a suitable way of conducting your appointment that is in everyone’s best interests.
There are a variety of options available to everyone – the important thing is to let us know and we’ll work together!
Call 01527 889810 in an emergency – see our Out of Hours service info & prices.
In some cases, we can offer a Telephone Consultation (telemedicine) service for unwell pets, post-op checks, and follow-up examinations, including repeat prescription checks, where appropriate. Call us to book an appointment, or use our online form, and our team will advise on this.
If we ask you to send photos, please email theteam@clenthillsvets.co.uk – include your pet’s name, the surname on their account, and the reason for sending the photograph/which vet has requested it. If we ask you to send a video, please include the same information but use the free version of wetransfer.com – please don’t send via Facebook.
YES – Puppy & kitten vaccinations
YES – Adult 1st annual vaccinations
YES – Rabbit vaccinations
YES – Adult boosters
Bromsgrove – Neutering for dogs, cats, rabbits & small furries
Rubery (Monday & Tuesday) – Neutering for dogs, cats, rabbits & small furries
Hagley – Neutering for cats, rabbits & small furries.
YES – Anal gland expressions
NO – Health & weight checks
NO – Flea & worm checks
NO – Nail clips
NO – Dental Checks
Medication checks may be done via a telephone consult – our team will advise you of this.
If you are concerned about your pet’s health, do get in touch and we will triage your pet’s situation over the phone and advise.
Please request an appointment using our online form.
Please check our contact info and latest opening hours here
Dentals, neutering, and some other elective procedures will be postponed. If your pet is unwell or in pain, or you have found a lump, call us for advice as soon as possible.
If your pet’s procedure was booked before 8/1 it will still go ahead.
Please continue to order and collect your pet’s regular flea & worm treatments To give your pet the best protection from parasites and the harmful diseases they carry.
Please use our online order form to request these products.
You can order repeat medications and food using our online form, Normally, repeat medication requires a physical veterinary re-examination after 3 months. Due to the current COVID-19 situation, we may be able to offer this via a telephone consult. Place your order and our team will discuss this with you.
Collection & postage options will depend on the product(s) required. Our team will advise you when they have processed your order request.
If you are collecting items please call and let us know you have arrived and our Reception team will instruct you on our safe drop off & collection process.
From 26th January we can now register new clients. Register Your Pet
Currently, we are unable to offer home visits to protect the safety of our clients, our team, and the wider community. If your pet needs to be seen and you are unable to travel, contact us for advice.
We can accept card/contactless payments at our practices, or you can pay online.
During normal practice hours, our current service prices apply. When we are closed, our Out of Hours Emergency Pet Care service prices apply. Telephone consults are charged at £25, and if a subsequent physical examination is needed, this will be an additional £25.
We are not able to offer online booking at this time. If your pet needs to see a Vet please call us or use our online form to Request an Appointment (call 01527 889810 if it’s urgent).
We are able to offer our bereavement support service – please contact us for assistance