5 Kidderminster Road
Monday to Friday 8:00am - 7:00pm
Saturday 9:00am - 5:00pm
Sunday 9:30am - 12:00noon
12 Kidderminster Road
Monday to Friday 8:00am - 7:00pm
Saturday 9:00am - 11:30am
165 New Road
Monday - Friday 8:30am - 6:30pm
Saturday 12:00noon - 2:30pm
Rear of 24-26 Worcester Road
By Appointment Only Give us a call or click on More Info for our enquiry form.
Appointments & Advice 01527 889810
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There are different circumstances in which we lose our pets: old age, accident or illness. Each has particular painful resonances for owners depending on the individual events involved.
It can be helpful for some owners to begin to prepare themselves and decide on a care plan for an elderly or sick pet, in collaboration with our vets and veterinary nurses.
The grief and sadness we face at this stage can be immense and also vary enormously according to the person involved. Each owner is different in their needs and approach but for some, it may be helpful and comforting to have prior knowledge of the processes involved, to know exactly what will happen and to be aware of the different choices for the return of their pet.
After the event, you may at first struggle with feelings of confusion and guilt but ultimately, putting your pet’s needs above your own suffering and distress is the most compassionate act you can do for them in their final stages of life.
Euthanasia means ‘good death’; this may seem like a contradiction in terms but actually, the kindest and bravest last thing we can do for our pets is to ensure this time is as gentle, peaceful and dignified as possible.
This is a question that many owners ask us. Ultimately the final choice rests with you, but to help to reassure you we believe that it can be very helpful to seek the advice of your vet and to reach a decision together. Some of the questions the vet will ask you are:
Your pet will be settled on a comfortable bed or blanket. We will clip a small patch of hair from a front leg and either inject directly or place a cannula into the vein.
Sometimes you may prefer that we do this without you present, allowing you to avoid something that can be a little uncomfortable for your pet. If your pet is very nervous or fractious, sedation can be given to relax them. We then inject an overdose of an anaesthetic drug called pentobarbitone which works painlessly and quickly, usually after just a few seconds, to send your pet to sleep.
We sometimes find that cats are less anxious if the injection is given painlessly into a kidney, avoiding clippers and the need for restraint. The vet will listen to the heart with a stethoscope to confirm they have gone. Sometimes your pet will take a big gasp or their muscles will twitch, they may pass urine or faeces but these are all natural reflexes, not them feeling anything. Most people find the process surprisingly quick and peaceful.
A veterinary nurse will need to hold them whilst we clip and place a cannula but once this is positioned, you are most welcome to cuddle your pet or sit them on your lap whilst we administer the injection.
The whole process will be performed in a quiet consulting room where you may spend as much time as you wish with them afterwards.
We are always willing to perform euthanasia at home and can usually arrange a visit at a time to suit you and your family. Please discuss this with any of our team. Do bear in mind that we might not be able to come out at very short notice.
Some people feel that their other pets benefit from seeing the pet that has died as they then seem to understand that they are not coming back. It certainly can do no harm.
You are able to bury your pet at home (providing you own your property) if you wish and we can give you guidance on the best way to do this. Many people choose to have their pet cremated and we work with an excellent crematorium, PCS (Pet Cremation Services), based in Northamptonshire which we have visited and are thoroughly confident to use.
You can choose whether to have your pet individually or communally cremated. Individual pet cremations are held in a single chamber and follow a strict process which ensures the only ashes you receive back are those of your pet. If you choose a communal cremation, your pet will be cremated with others and you will not receive any ashes back; in this instance, a small proportion of each of the communal cremations are collected and stored in the Farewell Room at PCS or scattered in their peaceful and picturesque Memorial Gardens.
PCS is set in beautiful countryside and owners are welcome to visit, on the day of cremation and at any time after the event, in remembrance of their pet.
If you do decide that you would like to have your pet’s ashes returned to keep or scatter, PCS offers a lovely range of caskets, urns and other tributes.
In all circumstances and at all times, PCS will treat your beloved pet with dignity and compassion.
If you wish, a lock of hair can be clipped as a keepsake. You can also choose to have a paw print to treasure, which can even be made into a piece of silver jewellery later down the line. Find out more >
For pets buried at home, a shrub or flowers to mark the spot can be a lovely reminder, especially if you choose one which flowers at the time of year they died.
When one of our owners loses a beloved pet, we like to send a sympathy card and some forget-me-not seeds as a tribute to them.
Rod, Barbara and your amazing team!
There are not enough words to express our eternal gratitude to you all for saving Bella’s life.
It is not just your profession, you all care and show true love to the animals within your care.
You’ve never got exasperated with our questions or worries and been behind us every step of Bella’s journey. To say she has made a miraculous recovery is an understatement and that’s something I never thought we would be able to say.
Thankyou you all so very much, lots of love to you all xxxxxLiz Curran, Facebook
Absolutely brilliant place. Rarely take my cat to the vets unless he is really unwell as from previous experience I have a major distrust of their motives! Have been to Clent vets for the first time today with a poorly boy and it is totally different. Lovely place, we weren’t insured and you don’t feel like they’re playing on your love of your pet to bleed you dry! Would highly recommend.Esther Burgoyne, Google
It’s took me to now to write this review I’m afraid & I do apologise client vets . 4 weeks ago my 2 1/2 year old shih tzu TINY was admitted for 24 hour care due to kidney failure, after 3 days Barbara (the vet) called me while my little girl was being operated on to tell me the prognosis, she was very honest with me and it broke my heart cos I had to let my baby girl go! I didn’t want her to suffer! Barbara is a fantastic vet & very honest, I must also say Janine (nurse) who looked after my Tiny was so lovely & I want to thank you for everything you both did for her! I’m not ready to have another baby shih tzu yet & won’t be for a while but when I am I will definitely be going back to clent vets! These guys are the best ever xxJane Wood, Facebook
We love Clent Hills Vets because we have a range of animals that they always take the time and effort to check on. They are always very friendly and helpful and do a great job.Carl, Facebook
Thank you so much to all of the staff at Clent Hills who have given so much love and care to our lovely Zhu Zhu (and us!) over the past 2 weeks, since she lost her leg. We can never thank you nor recommend you highly enough!Angela Kearn, Facebook
Very professional, caring and considerate staff. Rod was brilliant, spent a lot of time explaining my dog Baxter’s issues and I will recommend this practice to all.Noel Wheatley, Facebook
I had to take my cat for his annual booster on 28/12/2016, I was approached by Barbara who asked if it was OK for her to treat my cat. I was so shocked that she should even think that it would be a problem and it was all because I had lost my Jess to cancer earlier in the year and it was Barbara that had performed the operation, found it, and had to give me the bad news. Jess was relieved of her pain on April 9th 2016 and I have nothing but praise for the whole team at Clent Hills, especially Barbara, who I am glad to say can look after my cat any time she wants.
Thank you Clent Hills Bromsgrove, thank you so much and I wish you all a very Happy New Year.Kenneth Anthony Jones, Facebook
Well where do i start! This time 2 weeks ago we were prepared to say goodnight to our very special Boy Buddy who was extremely poorly but with the love and dedication of Alan Barbara and girls he is almost back to his old self. I can not thank the team enough, it is their compassion that stands out, the girls on reception all make a fuse of him the nurses pop out to see him whilst waiting for Alan or Barbara. They are without a doubt Alan and his Angels 🙂 xxxCarol Wilde, Facebook