As we close one fantastic year and begin another, we want to thank you for continuing to be part of our Clent Hills family, and for letting us be there for yours. We also have something exciting to share with you for the New Year…
Over the last year, we’ve been adding to our team of customer care advisors, nurses and veterinary surgeons, so that we can continue to provide an unparalleled level of care to our growing number of clients and pets.
We’re proud to have 14 fully qualified vets working across our three practices now, and the addition of our new pet fitness and rehabilitation team has proved a huge success.
With a bigger team, we needed a bit more space…
January expansion plans
We’re really excited to tell you that work will begin in January 2019 to extend our Bromsgrove practice, making way for a larger, more comfortable waiting area, as well as two extra consultation rooms.
The addition of two extra rooms means we will be able to offer more routine appointments and we will be trialling a cat-only consult room, which will be beneficial to both cats and dogs as they will have even more separation.
We also hope the new consulting spaces will allow us to preserve our much-valued bereavement room for this purpose alone.
Notice of building works
Work will begin on January 15th, 2019, and is expected to last around 14 weeks. There will be some disruption in the waiting area as sections are closed off to be worked on, and some parking spaces will be taken up in the daytime by our tradesmen.
The practice may need to be closed for 1 day – on Tuesday 15th January – to allow for a new temporary entrance to be created. However, we can see your pet at our Hagley or Rubery practice on that day, and will update our website and Facebook pages with more info as we go.
Our Memorial Garden
Whilst building work is underway, we regret that you will not be able to visit our Memorial Pathway & Garden due to safety reasons. The extension is being built on the same side as our Memorial Garden, but will not encroach on the pathway itself, we will just be repositioning the bench and plants to make a more cosy space. A board will be placed over the pathway to protect it and once work is completed, this area will re-open for you to visit.
We thank you in advance for your patience whilst we work on creating a space that works for you and your pet.