5 Kidderminster Road
Monday to Friday 8:00am - 7:00pm
Saturday 9:00am - 5:00pm
Sunday 9:30am - 12:00noon
12 Kidderminster Road
Monday to Friday 8:00am - 7:00pm
Saturday 9:00am - 11:30am
165 New Road
Monday - Friday 8:30am - 6:30pm
Saturday 12:00noon - 2:30pm
Rear of 24-26 Worcester Road
By Appointment Only Give us a call or click on More Info for our enquiry form.
Appointments & Advice 01527 889810
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Having the right insurance for your exotic pet helps you relax, safe in the knowledge that you can to look after them if something bad happens. If your tortoise or chinchilla has an accident, fast treatment could keep them alive.
Depending on the cover you get, your exotic pet insurance can cover many unexpected big bills so that you don’t have to.
Sadly, some owners choose to have their animals put down or give them away when bills for treatment are too high. It can be hard to find new homes for creatures such as snakes and parrots if you decide you can no longer afford to keep them due to health costs.
If you don’t have insurance for your exotic pet – or if you do, but would like advice – please call the surgery or talk to us at your next visit. The team are ideally placed to guide you towards the policy features and costs that will best suit your situation.
This is especially important for exotic pets, as they can be affected by a wide variety of different issues.
Payment of vets’ fees for illness and injury, including emergency care abroad.
Payment of fees for physiotherapy, acupuncture and hydrotherapy.
Payment of claims if your exotic pet causes damage or injury.
Payment of recovery costs if your pet becomes lost.
Payment of boarding fees if you go into hospital.
Reimbursement of costs if you cancel or cut short a holiday because your pet becomes ill.
What is the maximum amount that the policy will pay?
What exclusions apply to your pet? What’s the excess?
How long will the insurance company continue to pay for a problem that your animal develops? Some policies only provide coverage for 12 months after development of a new condition. Others offer lifetime cover, so as long as you renew your policy every year, your pet is covered for life for treatment of chronic conditions.
If you need to insure more than one animal, you may be eligible for a discount.
Rod, Barbara and your amazing team!
There are not enough words to express our eternal gratitude to you all for saving Bella’s life.
It is not just your profession, you all care and show true love to the animals within your care.
You’ve never got exasperated with our questions or worries and been behind us every step of Bella’s journey. To say she has made a miraculous recovery is an understatement and that’s something I never thought we would be able to say.
Thankyou you all so very much, lots of love to you all xxxxxLiz Curran, Facebook
I first took my puppy storm here 8 years ago, the staff and vets make you feel individual and that your pet and you are special, their expertise is second to none, Rod the head vet is amazing, unfortunately around the age of five he diagnosed my German Shepherd as having pannus an immune system disease, that affects her eyes. I was mortified, the sole care and attention he has given her is exemplary. Clent Hills Vets ticks all the boxes, No.1 all the way, I highly recommend Clent hills vets, Hagley, to anyone who loves their pets the way we love ours, more than just a vets, that’s Clent hills all the way.Vivian Childe, Facebook
I love the way this vets surgery are always creating initiatives to help us look after our pets, a sure sign that they really care about animals and us their owners, thank you again.Penelope M, Best of Bromsgrove
It’s took me to now to write this review I’m afraid & I do apologise client vets . 4 weeks ago my 2 1/2 year old shih tzu TINY was admitted for 24 hour care due to kidney failure, after 3 days Barbara (the vet) called me while my little girl was being operated on to tell me the prognosis, she was very honest with me and it broke my heart cos I had to let my baby girl go! I didn’t want her to suffer! Barbara is a fantastic vet & very honest, I must also say Janine (nurse) who looked after my Tiny was so lovely & I want to thank you for everything you both did for her! I’m not ready to have another baby shih tzu yet & won’t be for a while but when I am I will definitely be going back to clent vets! These guys are the best ever xxJane Wood, Facebook
Always superb service here. They really look after pets and their owners.Suzie Branch, Facebook
Such a wonderful vets with caring staff. I wouldn’t go anywhere else.Rachael Tye, Facebook
Very helpful and friendly staff who always have a smile on their faces. Thanks for helping Marmite with her kittens.Wendy Abercrombie, Facebook
Saved my little dog’s life.
There is not enough thanks that can be given to Jo the vet, the surgeon who operated and to all the nurses who cared for Lily overnight after suffering with a Pyometra.
You are all stars!Kirsty Halldearn, Facebook