5 Kidderminster Road Bromsgrove Worcestershire B61 7JJ
Monday to Friday 8:00am - 7:00pm
Saturday 9:00am - 5:00pm
Sunday 9:30am - 12:00noon
12 Kidderminster Road Hagley Worcestershire DY9 0QD
Monday to Friday 8:00am - 7:00pm
Saturday 9:00am - 11:30am
165 New Road Rubery Worcestershire B45 9JW
Monday - Friday 8:30am - 6:30pm
Saturday 12:00noon - 2:30pm
Rear of 24-26 Worcester Road
By Appointment Only Give us a call or click on More Info for our enquiry form.
Appointments & Advice 01527 889810
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Having the right insurance for your exotic pet helps you relax, safe in the knowledge that you can to look after them if something bad happens. If your tortoise or chinchilla has an accident, fast treatment could keep them alive.
Depending on the cover you get, your exotic pet insurance can cover many unexpected big bills so that you don’t have to.
Sadly, some owners choose to have their animals put down or give them away when bills for treatment are too high. It can be hard to find new homes for creatures such as snakes and parrots if you decide you can no longer afford to keep them due to health costs.
If you don’t have insurance for your exotic pet – or if you do, but would like advice – please call the surgery or talk to us at your next visit. The team are ideally placed to guide you towards the policy features and costs that will best suit your situation.
This is especially important for exotic pets, as they can be affected by a wide variety of different issues.
Payment of vets’ fees for illness and injury, including emergency care abroad.
Payment of fees for physiotherapy, acupuncture and hydrotherapy.
Payment of claims if your exotic pet causes damage or injury.
Payment of recovery costs if your pet becomes lost.
Payment of boarding fees if you go into hospital.
Reimbursement of costs if you cancel or cut short a holiday because your pet becomes ill.
What is the maximum amount that the policy will pay?
What exclusions apply to your pet? What’s the excess?
How long will the insurance company continue to pay for a problem that your animal develops? Some policies only provide coverage for 12 months after development of a new condition. Others offer lifetime cover, so as long as you renew your policy every year, your pet is covered for life for treatment of chronic conditions.
If you need to insure more than one animal, you may be eligible for a discount.
Highly recommended. Helped save my dog’s life, this weekend. Forever grateful. Great nurses, great vets, great reception staff. Thank you. XxxErica Wilson, Facebook
I had to take my cat for his annual booster on 28/12/2016, I was approached by Barbara who asked if it was OK for her to treat my cat. I was so shocked that she should even think that it would be a problem and it was all because I had lost my Jess to cancer earlier in the year and it was Barbara that had performed the operation, found it, and had to give me the bad news. Jess was relieved of her pain on April 9th 2016 and I have nothing but praise for the whole team at Clent Hills, especially Barbara, who I am glad to say can look after my cat any time she wants.
Thank you Clent Hills Bromsgrove, thank you so much and I wish you all a very Happy New Year.Kenneth Anthony Jones, Facebook
We’d just like to say a very big ‘THANK YOU’ to all the staff at Clent Hills Bromsgrove and Hagley. You have brought Bob safely through 2 major operations in the last 3 years and have always been supportive to us humans in working through the decisions to be made, and offering the highest level of care and concern to Bob during his ops and his recovery period. Thank you everyone! We know that things remain uncertain for his longer-term, but he is now pain free and able to still enjoy everything that he has always enjoyed.
Our other 2 dogs have only visited for routine health checks/ Vaccinations etc., thankfully, but they always receive a warm welcome and are both graduates of the wonderful Puppy Parties 🙂.
Thank you from the whole family <3Jayne De Rooy, Facebook
Thank you so much to all of the staff at Clent Hills who have given so much love and care to our lovely Zhu Zhu (and us!) over the past 2 weeks, since she lost her leg. We can never thank you nor recommend you highly enough!Angela Kearn, Facebook
Wonderful vet practice all staff from front desk to nurses all the vets first class well done.Eileen Godfrey, Facebook
Lovely warm and professional welcome. So pleased we now have them as our vetsAngela Jane Passey, Facebook
An amazing vet group which I’ve been going to for over 13 years. Brilliant vets (especially Rod) who couldn’t be more caring, attentive and ‘spot on’ with any diagnosis. Highly recommend.Sarah Russell, Facebook
Looked after my boy Pedro! Hopefully saved his sight! Thank you with all my heartNicola Duggins, Facebook