5 Kidderminster Road
Monday to Friday 8:00am - 7:00pm
Saturday 9:00am - 5:00pm
Sunday 9:30am - 12:00noon
12 Kidderminster Road
Monday to Friday 8:00am - 7:00pm
Saturday 9:00am - 11:30am
165 New Road
Monday - Friday 8:30am - 6:30pm
Saturday 12:00noon - 2:30pm
Unit 2, Rear of 24-26 Worcester Road Bromsgrove B61 7AE
Visits By Appointment Only. Call or contact us online
Mon & Fri 1:00pm - 6:30pm
Tues, Thurs & Sat 9:00am - 3:30pm
Weds 12noon - 7:00pm
Appointments & Advice 01527 889810
All feedback is welcome. Just fill in the form below.[contact-form-7 404 "Not Found"]
Having the right insurance for your exotic pet helps you relax, safe in the knowledge that you can to look after them if something bad happens. If your tortoise or chinchilla has an accident, fast treatment could keep them alive.
Depending on the cover you get, your exotic pet insurance can cover many unexpected big bills so that you don’t have to.
Sadly, some owners choose to have their animals put down or give them away when bills for treatment are too high. It can be hard to find new homes for creatures such as snakes and parrots if you decide you can no longer afford to keep them due to health costs.
If you don’t have insurance for your exotic pet – or if you do, but would like advice – please call the surgery or talk to us at your next visit. The team are ideally placed to guide you towards the policy features and costs that will best suit your situation.
This is especially important for exotic pets, as they can be affected by a wide variety of different issues.
Payment of vets’ fees for illness and injury, including emergency care abroad.
Payment of fees for physiotherapy, acupuncture and hydrotherapy.
Payment of claims if your exotic pet causes damage or injury.
Payment of recovery costs if your pet becomes lost.
Payment of boarding fees if you go into hospital.
Reimbursement of costs if you cancel or cut short a holiday because your pet becomes ill.
What is the maximum amount that the policy will pay?
What exclusions apply to your pet? What’s the excess?
How long will the insurance company continue to pay for a problem that your animal develops? Some policies only provide coverage for 12 months after development of a new condition. Others offer lifetime cover, so as long as you renew your policy every year, your pet is covered for life for treatment of chronic conditions.
If you need to insure more than one animal, you may be eligible for a discount.
I had to take my cat for his annual booster on 28/12/2016, I was approached by Barbara who asked if it was OK for her to treat my cat. I was so shocked that she should even think that it would be a problem and it was all because I had lost my Jess to cancer earlier in the year and it was Barbara that had performed the operation, found it, and had to give me the bad news. Jess was relieved of her pain on April 9th 2016 and I have nothing but praise for the whole team at Clent Hills, especially Barbara, who I am glad to say can look after my cat any time she wants.
Thank you Clent Hills Bromsgrove, thank you so much and I wish you all a very Happy New Year.Kenneth Anthony Jones, Facebook
Rod, Barbara and your amazing team!
There are not enough words to express our eternal gratitude to you all for saving Bella’s life.
It is not just your profession, you all care and show true love to the animals within your care.
You’ve never got exasperated with our questions or worries and been behind us every step of Bella’s journey. To say she has made a miraculous recovery is an understatement and that’s something I never thought we would be able to say.
Thankyou you all so very much, lots of love to you all xxxxxLiz Curran, Facebook
A huge thank you to Sophie who de-matted our cat Ethel last week, she is a very happy cat now and you made a great job of her coat…. Can’t thank you enough for looking after her and sorting out her problem. Clent Hills are so professional and really put their clients first, both ladies on reception were very professional and helpful and the vet who admitted Ethel was lovely. Thanks again.Melissa Stokes - Blakedown, Facebook
Always superb service here. They really look after pets and their owners.Suzie Branch, Facebook
Koby my chocolate lab had a small op on friday and was given lots of love from his favourite nurse emma. I walked in to get him and was told that the pair were inseparable!! He’s making a great recovery and sends lots of licks to his favourite nurse emma.Sarah Wheeler, Facebook
Fantastic, helpful and very friendly, they looked after our puppy brilliantly.Denise Gauder, Google
Very helpful and friendly staff who always have a smile on their faces. Thanks for helping Marmite with her kittens.Wendy Abercrombie, Facebook
Love them, been with them when sam was 8 weeks old, he is now 8 years old, have a new puppy now, and he’s going to his 1st puppy party this week, staff are always welcoming when you go.Lynn Stanton, Facebook