5 Kidderminster Road
Monday to Friday 8:00am - 7:00pm
Saturday 9:00am - 5:00pm
Sunday 9:30am - 12:00 noon
12 Kidderminster Road
Monday to Friday 8:00am - 7:00pm
Saturday 9:00am - 11:30am
165 New Road
Monday - Friday 8:30 am - 6:30 pm
Saturday 12:00 noon - 2:00 pm
Appointments & Advice 01527 889810
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Most pets live a happy and healthy life as long as they have good living conditions and plenty of love and attention. We find many pets only visit the vets to have their annual boosters, however, a lot can change in 12 months for animals as most age a lot faster than humans.
It’s important to monitor your pet at home for changes in behaviour and to check their eyes, ears, teeth, skin, body, feet and claws, and movement, for any irregularities. Ask a member of our veterinary team to show you how to check your pet at home and what to look out for.
As well as home checking, it’s important to bring your pet in for regular health checkups as our vets and nurses can detect early signs of some illnesses that you will most likely not be aware of. If you bring your pet in for regular flea and worming treatments, why not coincide this visit with a pet health check? Otherwise, we recommend a checkup every 6 months.
Quite often we can tell if your pet is feeling under the weather just from their general demeanor. If they appear sad or forlorn, this can be an indication that they are feeling unwell. It’s important to tell us if your pet’s behaviour has changed at home, if they are less active than normal, perhaps their appetite has slowed or increased. The more information we have, the faster we can make a diagnosis and help your pet.
Some illnesses can be spotted externally, for example, if your dog is losing hair, this could be a sign of ‘mange’, which is caused by the Demodex mite. Alternatively, hair loss could be a sign of trauma, infection, an immune disease or abnormalities of the endocrine system. Let our expert veterinary team take a look at your pet’s coat and body condition to help determine their current level of health.
Unobvious external lumps can be spotted during a thorough examination of your pet by our veterinary team and can be investigated if the cause is not clear. Internal lumps are much harder to spot and an x-ray may be required if your pet is showing signs of illness, or to rule out certain health issues. We have x-ray, biopsy and laboratory facilities on-site should we need to act fast to improve your pet’s health.
Unlike humans, most pets don’t have their teeth cleaned daily, or even at all, but just like humans, a huge amount of food, non-food items and bacteria travel through your pet’s mouth. Unhealthy teeth and gums can lead to many other health issues so it’s important to have your pet’s teeth checked regularly, and embark on a combined home cleaning (if possible) and professional cleaning routine. Ask our team for expert dental advice.
Eyes can tell us a lot about our health, and it’s the same for our pets. We will check your pet’s eyes for a healthy colour, range of movement, pupil reactions, any signs of weeping or discomfort, and conditions such entropion. Normally treated in dogs, entropion is where a dog’s eyelids turn inwards and the eyelashes rub against the eye, causing discomfort and even blindness if left untreated. This is common in certain dog breeds with excessive skin folds on or around their face, such as spaniels, chow chows and basset hounds.
A pet’s ears can become a melting pot for dirt, bacteria and infections if they are not kept clean. Your pet’s ears will be thoroughly checked during a health checkup with our team and you will be advised if any cleaning or exploratory action needs to be taken.
Animal feet and claws can ‘take a battering’ most days depending on their environment, exercise routine and activity level. Grit and foreign objects can get trapped between pads and claws causing discomfort and even infection. Overgrown nails are uncomfortable and can even cause dogs to become disorientated due to the nerve endings in them. If we discover any issues during your pet’s health check, our team can help to resolve them and make your pet feel better.
Does your dog now struggle to walk down steps or continually lick one or more joints? Is your cat sleeping more or moving slower than usual? A change in mobility could suggest either an injury, weight issues, a health condition, or they may just be getting older and their movement slowing down. We can help your pet either get their movement back if this is a possibility or help manage conditions such as arthritis through laser therapy, physiotherapy and by recommending changes to their lifestyle and environment. Ask our team about our various health clinics.
Being overweight can age your pet prematurely and lead to all manner of health and mobility problems. Every animal is different, however, our vets and nurses will be able to tell you if your pet is overweight, or underweight, and put together a nutrition and exercise plan to help you take control of your pet’s health. With our support, you can help your pet back to a healthy weight and lifestyle.
I’ve owned lots of animals over the years (mostly cats) so finding a vet practice has always been top of my agenda. With a few failed attempts over the years I began to lose faith. Having recently become the owner of a pedigree dog (my first ever dog) It was really paramount that I find the best in my area and I certainly have. My puppy is still young 9 months old (and we’ve had a few problems since owning him) but the service to date has been Impeccable….First class. Would highly recommendAbi, Vet Help DIrect
Thank you once again for the excellent care you have given to Willow during and after her TPLO surgery, as always from reception staff, nurses and vets you all show such a genuine care for the animals that are with you and patience with me and my phone calls and questions. Can’t thank you enough 🙂Sharon Edwards, Facebook
Very professional, caring and considerate staff. Rod was brilliant, spent a lot of time explaining my dog Baxter’s issues and I will recommend this practice to all.Noel Wheatley, Facebook
Thankyou so much for looking after my springer spaniel Jess after she had some teeth removed. Staff are lovely and I was really impressed that we had a phone call to check that she was OK. Thankyou.Jayne Woodfield, Facebook
Absolutely brilliant place. Rarely take my cat to the vets unless he is really unwell as from previous experience I have a major distrust of their motives! Have been to Clent vets for the first time today with a poorly boy and it is totally different. Lovely place, we weren’t insured and you don’t feel like they’re playing on your love of your pet to bleed you dry! Would highly recommend.Esther Burgoyne, Google
Amazing vets, knowledgeable and friendly staff. All our animals go here and if we ever need an appointment we can always get one quickly. Would recommend 🙂Becka Weston, Facebook
Everyone here is absolutely lovely, vets, assistants and receptionists, all of them so so lovely, compassionate, caring, helpful and thoughtful. Have been using them for about ten years, they know us and our furkids (old and young) so well, wouldn’t go anywhere else with my fur babies.
First class care, for you. . . And your fur baby. <3Heather Bailey, Facebook
Recently started taking my rabbit to Clent Hills Vets (Hagley) and was very pleased with the friendly staff and their professionalism.Julia Jones, Facebook