The awards are based on genuine, rigorously verified, online pet owner reviews of veterinary practices around the United Kingdom, and on how many four and five-star reviews the practice received over the last year.
Susie Samuel, CEO of VetHelpDirect.com commented: “Choosing the right vet is an important and difficult decision for a new pet owner. Vet practices are all very different with their own unique characteristics and it can be challenging to understand all those differences and find the best match. This is why hearing from existing clients via online reviews is so helpful; many of the reviews describe detailed stories of first-hand experiences which helps owners get a really good feel for the practice. BestUKVets is a lovely opportunity to reward the practices that are at the top of their game”.
Head Vet Alun Edwards commented, “We’re over the moon to be recognised as the Best Vet in Worcestershire, especially as it’s based on client reviews online, during a year that has been tough for everyone. It’s such fantastic recognition for the whole team who have worked exceptionally hard over the last 12 months to continue providing an exceptional level of pet healthcare during a never-before-experienced pandemic. We’re so thankful to have such a fantastic team of vets, nurses, and support staff, and to have so many wonderful and supportive clients.
Here’s just a handful of our reviews from VetHelpDirect.com
Sian F – 5 Stars
“Lovely friendly staff. Our dog is happy to visit. The practice is clean and times are kept to. Thank you.”
Sandra – 5 Stars
“Professional job, fab attitude! Thank you!”
Bianca – 5 Stars
“Vets are great, kind and caring. They listen to you as the owner and take a genuine interest.”
The overall UK winning practice was Cockburn Veterinary Group, Leicestershire. Silver was awarded Millennium Veterinary Practice, in Braintree and Bronze to Streatham Hill Veterinary Surgery, London. Each of these practices also won a Top 25 award, plus Best in County. Well done to everyone who won an award, and well done to every vet practice in the UK for their dedication and efforts in the ‘Year of COVID’.