Rod Stroud buys long-standing independent veterinary practices in Bromsgrove & Hagley. Rod and former colleague Alun Edwards join forces and open Clent Hills Veterinary Group to the public.
Rebekka Fiorani becomes a partner in the business having worked her way up from kennel hand, starting back in 1996.
The group celebrate their 10 year anniversary having grown to a team of 7 mixed practice vets and 20 support staff.
Bromsgrove practice outgrows the current building and moves into a purpose-built surgery right next to the town centre.
A new 24 hour out of hours and emergency care service is set up, operating out of the Bromsgrove practice.
The Equine Unit is sold on to Field Equine Vets to allow the Group to focus on developing the small animals veterinary clinic further.
After years of piecemeal improvements, the Hagley branch undergoes major renovation work.
Clent Hills Vets celebrates their 20 year anniversary with a series of events and competitions, focusing on their dedicated staff and supportive clients.
New Rubery practice opens and Clent Hills Vets becomes 3.
Clent Hills Vets in Hagley undergoes further renovation work including a newly decorated and kitted out reception area.
A group of vets, nurses and customer care advisors come together to perform a Christmas pantomime for family, clients and the local community, in aid of The Cinnamon Trust.
Clent Hills Vets joins forces with Bromsgrove Canine Physiotherapy & Hydrotherapy and together open a brand new business – Clent Hills Pet Fitness & Rehabilitation Centre in the heart of Bromsgrove. This new centre offers hydrotherapy, physiotherapy, acupuncture and lase, as well as swimming for fitness, fun, weight loss and water confidence.
Bromsgrove practice manager & director, Rebekka Fiorani, won a national award, beating off stiff competition from hundreds of other entrants. Rebekka was voted ‘Best Practice Manager 2018’ by the public, after having been shortlisted by an independent panel of judges. Rebekka was awarded the top prize based on her professionalism in pulling together all aspects of a busy veterinary practice, ensuring its smooth running.
Following a successful recruitment drive and steady increase of new clients, work begins on expanding the Bromsgrove practice. A new front extension will house an enlarged and improved waiting area and two extra consultation rooms, one of which will be trialled as a cat-only room. Work is estimated to take around 16 weeks.
Clent Hills Veterinary Group becomes a member of the IVC (Independent Veterinary Care) family and looks forward to future growth and opportunities for the practice and team. IVC supports local veterinary practices working in local communities, and enables thriving practices to continue to work in an independent way, with their own long-standing values, service proposition and approach to pet and client care. Rod, Alun and Rebekka remain at the head of Clent Hills Vets and it’s ‘business as usual’.
Clent Hills Vets & Clent Hills Pet Fitness & Rehab Centre are shortlisted as Top 3 finalists for Innovation of the Year, in the first ever North Worcestershire Business Awards.
In March 2020, the COVID-19 outbreak changed the way veterinary practices could operate. To help stop the spread of Coronavirus and protect staff, clients, the wider community, and the NHS, Clent Hills Vets implemented a variety of measures during the days and weeks that followed adhering to government restrictions, BVA guidelines, and social distancing requirements.
On March 24th, the Hagley & Rubery vet practices and Pet Fitness & Rehab Centre closed indefinitely. Bromsgrove remained open to provide telephone consults and essential/urgent pet care. Hagley reopened on April 6th for collections only.
With the Government easing lockdown restrictions across the country, and following advice from the BVA (British Veterinary Association) and RCVS (Royal College of Veterinary Surgeons), we were able to reopen our Rubery practice from July 3rd, and our Pet Fitness & Rehab Centre, both in a reduced capacity. All Clent Hills locations adopted new safety measures and equipment to help stop the spread of COVID-19.