Excellent Patient Care

Providing the best veterinary care for our patients

Whether your pet is with us for the day or needs to stay overnight, we provide secure, warm and comfortable accommodation with lots of love and attention from our team.

Our hospitalisation service

Call us in an emergency on 01527 889810.

We know how important it is that your pets are never without access to emergency pet care, any time of the day or night. That’s why we’re working alongside our colleagues at VetsNow in Worcester and Oldbury to provide cover 24/7. This includes patient hospitalisation.

Our dedicated team at Clent Hills Vets will cover our Out of Hours service during the week from our Bromsgrove practice, and VetsNow will take care of your pets out of hours at the weekend. Read more about our out of hours emergency pet care and hospitalisation services. 

  • From 5:00 pm on a Saturday to 9:00 am on a Monday, our colleagues at VetsNow will now take over the reins when it comes to out of hours care and overnight hospitalisation.
  • If your pet requires overnight hospitalisation during the weekend, your vet will discuss options with you – this may involve you transporting your pet to VetsNow. 
  • COVID-19 Update
  • Separate, Comfortable Wards
  • Special Care & Attention
  • Keeping you Informed
  • Hospitalisation & ICU
  • Emergency Treatment
  • Visiting your Pet
  • Weekend hospitalisation - VetsNow

COVID-19 Update

Some of the services and facilities described on our website and in our client booklets currently might differ, or may not be available due to COVID-19. See our COVID-19 Guidelines for the most up-to-date information.

Separate, Comfortable Wards

We have separate patient wards for cats, dogs and small furries to reduce any unnecessary stress on your pets. Our patient wards include individual pet housing to suit all shapes and sizes, with soft bedding and blankets to keep your pet warm.*

Special Care & Attention

Your pet will be well looked after by our nursing team who will ensure they are comfortable, including adequate refreshments, toilet breaks and exercise. Please let us know if your pet has any special dietary or other needs and we will do our best to accommodate them.

Keeping you Informed

When you drop your pet off in the morning we will check we have your correct contact details so that we can call you after your pet’s procedure to let you know how it went and to arrange a time to collect your pet.

Hospitalisation & ICU

For patients staying overnight during the week, our veterinary nurses will look after them 24/7, monitoring them, and administering treatment. Our facilities are well equipped for intensive care treatment and fluid therapy to ensure your pet has access to the highest level of care. Our vets are on call during the week out of hours for patient needs.

Weekend overnight hospitalisation and out of hours emergency care will be provided by our colleagues at VetsNow.

If your pet is or needs to hospitalised prior to 5pm on a Saturday, our veterinary team will discuss options with you for overnight weekend care. This may require you to take your pet to VetsNow in Worcester or Oldbury.

Emergency Treatment

If your pet needs emergency treatment out of hours, our nursing team will perform first aid and contact our 24-hour emergency vets to assist. 

More Info >

Visiting your Pet

If your pet needs to stay with us for a number of days you are welcome to come and visit them. Just ask our nurses about suitable visiting times.

If your pet is staying with VetsNow overnight during the weekend, you will need to discuss visiting times with them.

Weekend hospitalisation - VetsNow

Depending on where you are located, you may be instructed to take your pet to one of the below VetsNow surgeries for overnight hospitalisation on a weekend.

VetsNow in Worcester: Berkeley House, Berkeley Way, Villages, Worcester WR4 9UP – 01905 312303.

VetsNow in Oldbury: Saint Matthews Road, Oldbury B68 8AB – 0121 439 1172.   

Clent Hills Vets in Rubery

*Our Rubery surgery is the smallest of our three practices and provides a comprehensive veterinary service in the heart of the village. Currently, our waiting room and patient ward are communal areas for all pets, however, each pet will have their own secure and comfortable accommodation during their stay with us. If your pet struggles to be around other types of pets, please let us know and we will do our best to provide some separation, or we may suggest that we see them at our Bromsgrove or Hagley clinics which have completely separate pet areas.

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