5 Kidderminster Road
Monday to Friday 8:00am - 7:00pm
Saturday 9:00am - 5:00pm
Sunday 9:30am - 12:00 noon
12 Kidderminster Road
Monday to Friday 8:00am - 7:00pm
Saturday 9:00am - 11:30am
165 New Road
Monday - Friday 8:30am - 6:30pm
Saturday 12:00 noon - 2:00pm
Appointments & Advice 01527 889810
All feedback is welcome. Just fill in the form below.[contact-form-7 404 "Not Found"]
We are looking for a motivated, enthusiastic individual to join our Customer Care team who will make client care their priority.
**Maternity Cover for 12 months with the strong potential for it to lead to a permanent position.**
The role will involve working both on reception and in a telephone bank setup.
The position is 28.5 hours and will include 4 shifts that finish at 7pm and some weekend work on a rota basis. You will need to be prepared to work across all 3 of our branches if required with the position being mainly based at our Rubery branch.
Being the first point of contact for our clients you must reflect a professional and friendly image at all times. At Clent Hills Vets we believe in offering outstanding customer care that sets us apart and as a team, we take pride in the service we offer. We are looking for an individual who will join that ethos.
We are seeking someone who can work effectively in a busy, fast-paced environment sometimes under pressure. You will need to be adaptable and able to learn quickly and pick up tasks as well as being organised and able to multitask.
You will need to be computer literate and able to handle a range of administrative work. Previous reception or customer services work would be welcomed.
The starting salary for this role is £7.75 per hour and is subject to review at 6 months. Benefits include a staff discount and enrolment in a health plan and pension after 3 months of service.
Monday 19th February 9am. Please be available for interview the following week.
Please email a 750-word personal statement and your CV to Helen Beesley, Customer Care Manager:
Koby my chocolate lab had a small op on friday and was given lots of love from his favourite nurse emma. I walked in to get him and was told that the pair were inseparable!! He’s making a great recovery and sends lots of licks to his favourite nurse emma.Sarah Wheeler, Facebook
Thank you to all of the staff at Hagley for their compassion, care and professionalism. Podge has been given the best chance of living longer due to the treatment he has received. We cannot thank you enough for helping us have our furry boy with us still. A special mention to Rod who is amazing. I would recommend this practice to anyone who wants the best for their pet. XxxRebecca Forster, Facebook
Helpful and friendly. Explained everything simply. Knew exactly what I needed to do with the medication.Sarah Mobley, Google
Well where do i start! This time 2 weeks ago we were prepared to say goodnight to our very special Boy Buddy who was extremely poorly but with the love and dedication of Alan Barbara and girls he is almost back to his old self. I can not thank the team enough, it is their compassion that stands out, the girls on reception all make a fuse of him the nurses pop out to see him whilst waiting for Alan or Barbara. They are without a doubt Alan and his Angels 🙂 xxxCarol Wilde, Facebook
I recently registered my cat Custard here and booked her in to be spayed and microchipped. I’m glad I chose this practice, everyone is so nice and caring and communicated every step of the way – even asking me whether I wanted them to operate through her side or tummy (apparently on this breed some owners don’t want a scar on the side). I was pleasantly surprised to receive a follow up call today to check how Custard wasClare Foster, Facebook
Thank you all so much for looking after Ollie today for his op and to the staff that helped me this morning when the little devil escaped from his basket he’s now back to his normal naughty loud self (thank goodness) you all do a fab job.Julie Owen, Facebook
Thank you once again for the excellent care you have given to Willow during and after her TPLO surgery, as always from reception staff, nurses and vets you all show such a genuine care for the animals that are with you and patience with me and my phone calls and questions. Can’t thank you enough 🙂Sharon Edwards, Facebook
Before we got our dogs I visited all the local vets and these guys were the only ones to give me really good advice and lots of information. So glad we chose them, I know whenever my fur babies need anything they are in the safest a of hands.N Hayhurst, Vet Help DIrect