New Safety Measures

We are following BVA (British Veterinary Association), CHA (Canine Hydrotherapy Association), and Government guidelines to ensure vital safety measures are in place to help stop the spread of Coronavirus:

• Inside our premises, we have installed perspex screens in reception, hand sanitising stations, and social distancing safety messages.
• We have implemented more frequent and in-depth cleaning protocols and will allow extra time after each session to clean our treatment rooms and equipment.
• We will stagger appointment times between our treatment rooms to minimise the number of patients moving through our Centre at the same time.
• Due to the nature of our work, it’s not always possible for our hydrotherapists and physiotherapists to social distance or wear PPE (Personal Protective Equipment) whilst working with pets. Our team will be wearing PPE when collecting and returning your pet to you and will be adhering to Government guidelines on handwashing and self-isolation.
• Currently, we will be offering pet-only sessions (exceptional circumstances will be risk assessed, and we will share feedback and follow-up advice with owners outside of our Centre afterward, or by email.
• We require owners to wear masks or face coverings whilst at our Centre.