Bromsgrove

01527 889810

5 Kidderminster Road
Bromsgrove
Worcestershire
B61 7JJ

Opening Hours

Monday to Friday 8am-7pm

Saturday 9am-5pm

Sunday (pre-booked appointments & collections only) 9.30-12pm

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Hagley

01562 883621

12 Kidderminster Road
Hagley
Worcestershire
DY9 0QD

Opening Hours

Monday to Friday 8am - 7pm

Saturday Closed

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Rubery

0121 516 0301

165 New Road
Rubery
Worcestershire
B45 9JW

Opening Hours

Mon & Tue 8.30am - 6.30pm

Thu & Fri - Collections Only (No appointments or ops) 8.30am - 6.30pm

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Contact & Visit
Fitness & Rehab

01527 910516

Unit 2, Rear of 24-26 Worcester Road Bromsgrove B61 7AE

Opening Hours

Mon, Wed & Fri 12noon - 7pm

Tue, Thu & Sat 9am - 3.30pm

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More Info

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Appointments & Advice 01527 889810

Ageing Pet Assessment

Animals’ healthcare needs change as they get older; so that we can provide the right type of care at each stage of their life, it’s helpful to understand how your pet behaves in their home environment and if their behaviour has changed recently.

Changes in your pet’s behaviour

During your pet’s ageing assessment our nurses will ask you to fill in a short questionnaire about any recent behavioural changes such as decreased mobility, excessive licking or chewing of joints, diarrhoea, hearing problems, lethargy, incontinence, skin lumps or bumps and weight change, to name a few.

Recommended course of action

Once assessed, our nursing team may recommend one or a combination of the following; referral to our arthritic clinic; referral to our weight & diet clinic; referral to our cat wellness clinic; appointment with one of our vets if they are showing any signs of illness; practical advice on how you can change your pet’s routine and environment to better suit their ageing needs.

Is your pet a senior or a geriatric?

The age at which dogs and cats enter their senior and geriatric years depends on body weight. This table was developed to help determine which life stage your pet is at, by relating their age to a human’s.

For example, a 9-year old dog weighing 30kg is 61 in human years, making them a senior. A cat typically weighs under 9kg, so at 14 years of age they would be 72 and a geriatric.

Being overweight adds years prematurely to your pet’s life. This table will highlight the number of extra years they are ageing because of their weight, something that’s easily reversed with a healthy weight loss programme. Ask our team for a FREE Weight & Diet Consultation.

Send us your enquiry about ageing pet care

Customer Reviews

Absolutely amazing staff, we had our little Leo put to rest and the vet and the receptionist were very polite friendly and gentle.

jordan robbins

17:32 18 Jan 21

A friendly place where my fur babies get the best care

Carol Haywood

13:31 18 Jan 21

All thanks to Doctor Aziengbe for helping me get back the love of my life. Are you in need of Spiritual help? Do you want your Ex back? Do you need business breakthrough? Do you need marriage spell? Do you need Good luck spell? Kindly email Dr Aziengbe via email *(draziengbe@outlook.com)or WhatsApp +2348107569286 And get any kind of spell you want. Doctor Aziengbe helped me get the love of my life and we are happily married for now and that is why i am posting this review for people who are also in need of love spell and other kinds of problem.

Misrak Dereje

13:32 16 Jan 21

Excellent vets, very helpful

Gary Broom

20:25 11 Jan 21

Five stars from me , they are all great and friendly with my dogs

ian Haywood

11:16 11 Jan 21

Always friendly and covid secure

Trevor Orton

15:49 08 Jan 21

Friendly, professional, and helpful.

Hev Bushnell

12:41 03 Jan 21

Excellent facility. Definitely helping my girl to stay more mobile. Professional service delivered by highly qualified staff. Good value for money.
Covid secure system.

Leigh Bee

14:48 20 Dec 20

Fantastic staff, clean friendly environment.

Ellie Pearson

18:28 15 Dec 20

all the staff are amazing with our dogs and cats

Lisa Bastable

12:16 12 Dec 20

I have taken my dogs to Clent Hills Vets for many years. Alun Edwards in particular has always been kind and caring to my dogs, even once when one tried to bite him. The treatment given to the dogs has been excellent. I have complete confidence that I could not take them to a better vet.

Patricia Meredith

16:51 09 Dec 20

Great customer support

Peter Angus-Davies

15:08 07 Dec 20

We have a very lively cockerpoo who is always getting into things she shouldn’t so we are regular visitors. We have always had fantastic service and have never had a problem getting appointments.

Alison Peters

19:04 05 Dec 20

Brilliant vets who have always got time to listen. They are working under very difficult circumstances at the moment but this has not affected their caring side at all. Well done

Jai Ne Pop

09:30 05 Dec 20

Excellent Vets. Staff always welcoming and friendly. They gave my dog excellent care and made sure at the end of her life that she was comfortable and also looked after me on that dreadful day. When I’m ready for a new fur baby I won’t be going anywhere else!

Nan Marriott

11:29 04 Dec 20

Clent Hills Vets Bromsgrove are the best. We have missed your fantastic service and compassion towards the animals since removed yo rural Wales.

Shaz Butler

21:21 03 Dec 20

I have transferred my dog Bert to Clent hills from another company, simply because they’re amazing at what they do, I needed a last minute appointment one evening and Bert was checked over thoroughly and given the best treatment by barbra leaving me a lot calmer that he was being treated by the best vets! I wouldn’t use anyone else now for my furry best friend!

Charlie Wilson

20:43 03 Dec 20

all my dogs have been looked after by clent hills vets I have nothing but good words to say about them,through the good times and the bad, especially Alan who has known all 3 of my dogs and at the end of my last dog barney's life I couldn't thank chloe enough, they really do care and it's not all about the money, thankyou guy's from the bottom of my heart x

Tina Turner

20:07 03 Dec 20

Always been really good. Fitted in appointments at short notice. TCL club is good value too.

Gareth Williams

19:41 03 Dec 20

Always had excellent service and care for my pets. I’ve been with Clent Hills for years, and I couldn’t be more grateful for everything they have done for my pets over the years.

Prue Emily

19:36 03 Dec 20

Brilliant vet practise. All of the staff are knowledgeable and compassionate. They are up to date with latest research developments. Alun is the best vet we have ever used!

Jo Parish

19:30 03 Dec 20

Brilliant vets. Barbra is so lovely, when I was so upset she took care of me as well as my Persian cat Bear 🐻

Staff are so lovely and friendly too and I’ve never heard a bad word about this vets.

My mom has many pets and always has Laura and said she is brilliant

Louise Kirby

19:22 03 Dec 20

Friendly helpful team who really do care about both pets and owners

Helen Fisher

18:58 03 Dec 20

Always fantastic service from Alan and the team with our dog, cat, and chickens!

Sarah Rooney

18:41 03 Dec 20

Our Cavalier King Charles Spaniel, Olly 🐶 has been in the amazing care of Clent Hills Vets for over 12 years now. They couldn’t be more caring in the way they treat our little furry family member, nor more supportive to us.

Sarah Paterson

18:25 03 Dec 20

We have always been looked after by Clent Hills vets. Although our rescue Bracken isn't keen on his visits all the vets have been so professional and kind.( Sorry about his nervous barking) They listen to any concerns and explain any treatments properly. During the first lockdown they did their very best to sort treatments swiftly.

Nicola J Brazier

18:22 03 Dec 20

I’ve always found the staff here very pleasant with myself and my pets, I’ve felt as though they’re really caring and informative too. They helped me when I lost my sweet dog last year I was never rushed I could stay it’s her as long as I wanted. I also have a very nervous dog and he’s treated with respect and kindness. Thank you to all.

Val Rampley

18:10 03 Dec 20

Highly recommend Clent Hills Vets they are an Amazing Team of vets, nurses,animal care assistants and receptionists wouldn't take my cats anywhere else.

Kay Wicks

18:07 03 Dec 20

My experience with the team at Clent Hill Vets in Bromsgrove has been excellent. It is always easy to book an appointment for my dog and the advice I've received has been thorough and well explained. We also enjoyed the puppy parties last year and the first aid webinar ran for free earlier this year. I would highy recommend this surgery.

Natalie Yates

17:51 03 Dec 20

Friendly staff, knowledgeable and caring. It has always been easy to get an appointment when needed, even during the pandemic. We once had to use the out of hours service and were seen within 30 minutes. The TLC club is really handy as don’t need to think about buying flea and wormer separately, vaccinations etc. Definitely recommend Clent Hills and really pleased we registered with them when we got our cat 😊

Hannah Clubley

17:48 03 Dec 20

Such an amazing and caring team. My pets (cats 🐱 🐱, dog 🐶, rabbits 🐰 🐰 🐰 🐰 and guinea pigs have been looked after by the team for years and I can’t recommend them enough

Julie Mole

17:42 03 Dec 20

The kindest, most professional, helpful team. Our dog has been very poorly this year and the care and attention he and we received was outstanding. Thank you.

Jo Burn

17:31 03 Dec 20

I could not in a million years find a better vets than clent hills ..I use bromsgrove practice ..my dog got acute pancreatitus I nearly lost him I was absolutely devastated as unknowingly I caused it by giving him titbits of human food and over the years it affected his pancreas hes now on prescription food for the rest of his life..but he's here thats the main thing ..I can never thank Mr Edwards and his team enough ..he saved my baby boys life ..the aftercare was second to non ..I was allowed to spend as much time as I wanted never rushed just so kind ..then my baby had to have 4 lumps removed I was mortified but once again mr Edward's and his team were there reasurting and supportive ..they were removed and thankfully benign ..all the way they were there for me if needed ..I would never trust my baby boy with anyone for procedures other than clent Hills vets ..x

Kerry Warman

08:43 01 Dec 20

Fantastic vets, always very professional and caring towards my dog. Open 7 days a week. I have always managed to get a same day appointment.

Mark Kelly

00:32 30 Nov 20

Fabulous staff and their work

Jayne Watson

12:55 24 Nov 20

Very professionally run with amazing friendly vets.

Karen Havinga

08:03 20 Nov 20

We always get caring and professional help at Clent, and the Covid measures in place are outstanding! Well done!

Mette Marie Feildorf

10:12 08 Nov 20

Professional and confidence giving.

David Jones

13:16 06 Nov 20

Took my puppy here for his first vet visits. Very helpful and welcoming staff and vet was very good with hugo . Would recommend.

active mind lazy body

17:38 27 Oct 20

Took my puppy here for his first vet visits . Very helpful and welcoming and very good with hugo ( my pup ) . Would recommend.

Luke

17:35 27 Oct 20

Lovely staff, friendly and helpful.

Sue Watson

12:43 22 Oct 20

We’ve been taking our animals here for 2 years now, we have them all registered for the TLC scheme - which is great! However, it’s the staff that make this place amazing. During lockdown we had to go to the bromsgrove branch which, in my opinion, wasn’t as well run. The Rubery team always call you back when they say they will, they know who you are so you don’t have to keep repeating yourself every time you call and more importantly, they love your animals they way you do. Our boy, Dexter, had many, many visits in the last 10 months before he lost his fight with cancer. They showed him nothing but care and compassion. Then during his final visit, they let him fall asleep in our arms and gave us time to say goodbye to him. I’ve never know any other vets like it, we have the remaining 4 animals (2 cats and 2 dogs) registered there and I’ll never take them anywhere else again. Dex was notorious for not eating, he’d been admitted to another vets several times in the past and we had to bring him home as they were worried he’d not eaten, we even tried to feed him there but he would never entertain the idea. However, Kassie could always get him to eat, and in return for her kindness to him, he showed her love by purring non-stop and occasionally meowing to her when she spoke to him. If you’re looking for a vets practice that actually care for your animal as if it was their own, you’ve found it.

Jennie Atkins

12:46 11 Oct 20

Picking up a repeat Prescription. Service excellent and Friendly Staff as usual. Covid measures at the forefront without detracting from this Very satisfied.

Peter Wood

15:31 10 Oct 20

Clent Hills are my go to vets, I even took my bulldog to a specialist and still think he received better care in the hands of the Clent Hills teams at Bromsgrove and Hagley. My family have used the vets for as long as I can remember for our dogs, rabbits, hamsters, mice and guinea pigs. Five stars from me

Kayleigh Smith

08:21 09 Oct 20

I had to take my dog to the Hagley practice, due to her back legs collapsing. Sadly I had no choice but euthanasia. Myself and my dog were treated with such compassion and kindness and my dog Jess most importantly was put to sleep with dignity. Thank you clent hills vets.

Deborah Jones

17:54 07 Oct 20

Competent staff, doctors and management

vanya kyuranova

10:04 06 Oct 20

The vets was great , everything was explained to me and they seen both of my dogs at the same time , will not be using any other vet and I would strongly recommend clent hills vets to anyone, they are great

ian Haywood

08:29 02 Oct 20

Always professional

David Jones

14:55 26 Sep 20

Lovey vets, wouldn’t go anywhere else. My anxious dog is always at ease here and loves the fuss he gets.

Sarah Howard

12:43 25 Sep 20

I can't overstate how impressed I feel after taking my dog Nissa here today for the first time. The whole team went above and beyond in their warmth and friendliness. The vet I saw was extremely kind, patient, and helpful despite being tired at the end of a long work day. She understood and answered all of my concerns as my dog has a lot of health issues. She immediately recognised and diagnosed all of my dog's problems as if she'd been my dog's vet for years. All of the staff were wonderful with my dog. The price was reasonable and amazing value for the level of care the vet took. Also, they were covid secure and took it seriously which is great to see. I'm thrilled and very grateful to find such an excellent clinic.

Josh Wilson

18:34 24 Sep 20

It's the best vets by far definitely recommend

Richard newton

19:32 21 Sep 20

Kristina took care of our hound last Thursday. It ended up being a bigger operation than we anticipated but she kept us up to date throughout. She showed great care and compassion to both Chief and myself and I cannot thank her enough xx

Julia Ridgeway

15:21 19 Sep 20

Would highly recommend this vets. They genuinely care about the animals welfare and give the very best care.

Claire Ashton

15:05 13 Sep 20

Lovely vets but very busy. Took our rats here and were treated just as well as any other.Only slight point was, as it is so busy, the car park was full and the appointment time was not kept. However for a lively and attentive vet it did not bother us so much.

Jason Anderson

18:50 07 Sep 20

Staff are excellent. Treat the pets as if they are their own. Very pleasant on arrival and extremely helpful. Would highly recommend against my old vets of 14 years who really could not be bothered we left

Helen Legg

13:31 06 Sep 20

Great vets after being a user of vets 4 pets for 6+ years we changed to here and would never go back. All vets are very caring and loving towards our pets. Fran, Laura and Steph who are vets for the vets group are wonderful at their jobs. They can always get you seen when needed and never leave your pet waiting for care. Reception staff are very kind and polite, always thorough and know what they're doing as do all the staff here. Really couldn't rate them any higher!

Abigayle Sophia Barnsley

11:23 01 Sep 20

Staff very friendly

Stardazzle01

17:01 29 Aug 20

Great staff and great facilities !

Darron Field

10:52 29 Aug 20

Friendly, helpful, welcoming staff and vet, costs explained and kept to the minimum required in terms of treatment/tests. Overall excellent experience from the first telephone call to the appointment itself. Highly recommend, even the dog enjoyed his visit!

Karen Clarke

18:12 28 Aug 20

Very helpful and friendly service was very good. I lost my beautiful friend. I had to have JEDI put down because he was very ill. Bless him. and i wouldn't like him in pain. But i miss him so much. Thank you. For he card xx

Margaret Owen-Taylor

13:36 28 Aug 20

I love this vets. They are brilliant, they are caring and kind. Experienced but not to expensive

Sarah Bishop

09:47 25 Aug 20

Really,really good vets .Had the right diagnosis and medication .Staff are welcoming and supportive.I highly recommend Clint hills veterinary .Really grateful that we have people who cares .

Everita Irbite

16:59 24 Aug 20

Fantastic as normal

Wayne Clayton

11:21 22 Aug 20

Very professional at all times

Ian Harris

09:20 17 Aug 20

I can only say that as always clent hills have been wonderful. Thank you for looking after Rocky

Helen Redgrave

08:21 15 Aug 20

Excellent vets and nursing/admin staff. Superb, compassionate service. One of the best vet practices I've known, in decades of animal ownership. Unreservedly recommended.

Therese Down

14:19 12 Aug 20

Absolutely fantastic with my hound, really well set up with covid 19 distancing

Tim Freeman

14:17 09 Aug 20

Very friendly and we're lovely to my pup

Alicia White

21:15 08 Aug 20

Fantastic vets. Would highly recommend them. They did a fantastic job with my cat. They were so thorough. I wouldn't go anywhere else in bromsgrove.

Sumeera Hassan vanes

09:31 06 Aug 20

Clent vets in rubery is the only Place we will take our Dogs. The team are so caring not only of the animals but of their owners too! Will was Brilliant in caring for our dog lily following her operation. All The staff are so warm and friendly and nothing is too much trouble! Thankyou all so much For all you do!

sabina baker

11:40 04 Aug 20

The Best Around, from Rod, Steph, all the Girls and a special mention to the wonderful girls on reception

Chris Round

16:44 03 Aug 20

Always really good.

Adam

09:03 31 Jul 20

staff here are so lovely and genuine so caring they helped our cat Sheba who had an injured spine this stopped our cat from walking pooing eating jumping but . We found out our neighbour hit her with a brick after admitting this and said she hates cats. She also attacked our other cat who now became unwell too. Police won’t do anything. Neither will rspca . They do not seem to care about animals being hurt by people.Our cat was sort of paralysed but this was reversed afterWeeks of acupuncture vets at manor vets were baffledHow it had made a paralysed cat walk again and everything else they said next time they get a pet with similar issue they will try acupuncture because it exceeded their expectations and blood circulation boost seemed to help.We did not really like laser therapy because we felt this would make our cat go a step backwards so we discontinued this. Our cat was kind of stiff on her legs after this but acupuncture and physio. Helped and it was like magic.Anyways all vets we saw said our cat was a miracle cat that she began walking after10 sessions of acupuncture 10 sessions of hydrotherapy and physio therapy . Sheba really loved getting a massage and acupuncture it made her super relaxedThank you to all the staff here for all your hard work and support all of you are wonderful keep it up and stay positive minded.

Ms Darioon joon

11:13 28 Jul 20

Great service, some honestly lovely staff.

Jason Benson

18:24 26 Jul 20

Took a cat as she was having trouble going to the toilet. She was seen within a few minutes of arrival and greeted by name. The vet was very thorough and said there was no problem and she was very healthy.

Helen Gibbins

08:10 25 Jul 20

Wonderful, caring, skilled, kind - fantastic vets

Laura Fishwick

17:03 24 Jul 20

Really professional and friendly

Stuart Oldfield

09:09 21 Jul 20

What a wonderful vets this is, the staff are so welcoming. My little puppy unfortunately fractured her knee and within 2 days had to have an operation, they kept me informed throughout the day and gave me hope the operation would run perfectly fine. Thankyou to Barbra who preformed the operation you did amazing. Little Winnie is now at home resting 🥺❤️

Megan Williams

18:50 08 Jul 20

Couldn’t recommend Clent Hills in Bromsgrove enough!

Always friendly & helpful

Vix Hatters

10:08 07 Jul 20

Very good and very kind in a sad time

Andrew Essex

17:31 06 Jul 20

They have really good cofid precautions in place. Went straight in, the vet was lovely.

sandra langdon

16:29 28 Jun 20

My family want to say a HUGE thank you for the team for looking after my beautiful girl yesterday and saving her little life. We rushed into the Vets after Tilly had been stung by what we think was a Honey Bee but we cannot be sure. Anyway she deteriorated fast and went into anaphylactic shock within minutes, unfortunately we were on a walk so it was a race back home for us to get to the vets. we were there within 30-40 minutes of the sting and she was grey :(
i havent felt that scared and panicked in a long while.
thank goodness for the Vet, he did a fabulous job of bringing Tilly back to us, sadly I cannot remember his name but we are eternally grateful ❤

Jo Jenkins

08:34 27 Jun 20

Wonderful team so caring can't wait for you to open again x

Elizabeth Ward

16:37 26 Jun 20

Despite lockdown restrictions they were able to see my pet, diagnose and sucsefully treat her, another local vet were only able to offer consultations via video call which I wasn't confident would lead to an accurate diagnosis.

John pendlebury

20:31 16 Jun 20

Clent Hills vets are fantastic so efficient, knowledgeable, friendly and welcoming.

Elaine Ketcher

09:57 06 Jun 20

Great practice.

Chloe Taylor

09:01 03 Jun 20

Clent Hills vets are amazing. Always able to get an appointment when needed and the vets are so caring and thorough when explaining everything. Reception staff are fab too and always lovely to speak to! Highly recommended! Service is perfect even when facing the difficulties of COVID19!

georgi weaver

10:37 28 May 20

Lovely staff, very caring,wouldn't take my dogs anywhere else.

Caroline Barley

16:40 24 May 20

Lovely place, treated my little boy with such care and dignity. He was 16 and my partner's best friend. Went everywhere with us.

Paul Baker

15:05 21 May 20

I can not praise the Clent Hills Team enough . Victoria and Kim are so friendly and helpful ! , whilst working under these horrible times of COVID 19 . I wouldn't take my dogs anywhere else .

Kerry Jo

13:33 14 May 20

Went to Clent Hills Vets in Bromsgrove a few days ago, as our kitten had a really sore weepy eye. Dom the Vet sorted us out and her eye looks so much better now... you are a brilliant vets and offer a great service under these very difficult times, well done to you all, stay safe x

Caroline Helen Jones

15:22 01 May 20

Have used Clent Hills Vets for quite a few years now and would never go anywhere else. Always helpful and friendly and, unlike the practice we used before, will never order unnecessary tests or medicines, etc, just to make money. Trust them completely to do what is best for our Springers.

Elizabeth Pengelly

12:36 14 Apr 20

Happy friendly place and very caring. Makes you feel relaxed and calm when you have problems with your pets

Andrew Hartill

18:36 23 Mar 20

Great care and aftercare

Trevor Orton

17:10 15 Mar 20

First time we have been there today and may I say what very friendly staff they have working there and a lovely clean place it is too. Well done all

Lisa Shillingford

11:10 10 Mar 20

Amazing and friendly

Rebecca Attree

15:00 26 Feb 20

Lovely people helped me with a lost cat I brought in checked her over

Naomi Mccormack

10:30 24 Feb 20

Simply good at what they do XX

vivian childe

14:07 18 Feb 20

Lovely vets, friendly and caring 🤗🙏

Neale Wood

12:43 18 Feb 20

We sadly had to have our old dog put to sleep and they were so lovely and understanding despite being really busy.Joanne was so professional

Janet Turberville

17:07 11 Feb 20

The best vets.I use this practice both personally for my own animals and professionally for my work in animal welfare.I find them to be a superb practice with a variety of specialisms.Senior vet Rod is by far the best veterinarian I have ever consulted.The convenience of three locations in Hagley, Rubery and Bromsgrove give options for short notice appointments.

Jonathan Gittings

18:09 08 Feb 20

You couldn’t ask for a better team. Alf our Collie, as soon as we mention vets and paddle he is excited to go, the welcome and attention he gets on arrival is amazing. We can’t thank the team enough.

Ade & Sue TAYLOR with Alf

Ade Taylor

11:10 08 Feb 20

Last Ivelin who treated my dog, he was really caring and passionate about what he was doing and my dog liked Ivelin which is a good sign!!

Stephen Bradley

21:54 27 Jan 20

Excellent vets. Provide 24 hour emergency cover.

Deb Hawken

21:39 25 Jan 20

The team are super friendly and supportive and have been there throughout some hard times! They are super understanding! Couldn’t recommend them more! Will is the best!

Emily Dearn

20:44 23 Jan 20

Just amazing and my puppy is always so happy to come here and to the rubery branch! She gets so much love and support it’s unreal ! Thank you all, making good progress x

Leanne Clay

23:12 16 Jan 20

I cannot praise the staff here enough. We had to have our 18 year old cat put to sleep. Ivan is such a compassionate and professional vet. He really helped us deal with the decision. He very kindly suggested us having my boys paw prints taken as a keepsake and it’s a very special, simple thing to do. Clearly we were distressed so we were escorted out avoiding the main reception and you are able to go back to settle the bill in your own time. I have been dreading the day my cat had to go and although heartbreaking the staff were fantastic. The care all of my animals get here is first rate.

Sarah Bond-Williams

21:16 08 Jan 20

Always wonderful with my dogs !

Jane Elledge

08:15 07 Jan 20

First time visit to Clent Hills Vets Rubery yesterday. The practice has a lovely family feel. Very friendly staff who were lovely with my two anxious terriers and their humans!

Louisa Murphy

06:37 07 Jan 20

Wonderful team who sorted my beautiful little cat out at really short notice, I really can't recommend them enough, so caring and compassionate, won't take my little girl anywhere else.

Kevin Whitehouse

21:29 06 Jan 20

A massive thank you to all staff, especially those who were working Thursday afternoon! Not only have you always taken great care of my pets but you also took great care of me whilst waiting for the ambulance to arrive. I can’t thank you enough for your kind actions, what a fantastic team you are.

Manjinder Sproson

17:12 04 Jan 20

Clean friendly easy to get appt

Heather Dale

14:38 04 Jan 20

My dog Rocky is currently undergoing investigations for IBD with bloods and scans done. Awaiting a possible biopsy soon. The vet we see is Dom and he is amazing and very knowledgeable. The care my dog has received has been second to none. He even rang today with one of the blood test results and to see how my dog is doing. There is going to be a need for ongoing management for his condition until stabilised. Can not recommend them highly enough and they do not over charge. I also recommend Petplan as these vets deal direct. So you pay the excess and they do the rest. You get what you pay for! Thank you Clent Hills.

Jai Ne Pop

17:09 28 Dec 19

Good appointment system, nice people and the monthly payment plan for the dog seems good VFM

Stu Humphries

22:33 18 Dec 19

Amazing caring vets x

vivian childe

01:09 12 Dec 19

The lady vet that i saw listened & advised on my concerns around vaccinating my mainly housebound cat.very helpful

Jenny Thompson

23:40 10 Dec 19

Good vets no messing around straight to the point

Leslie Poulton

13:22 09 Dec 19

Well, where to start.. On Sunday 8th December we faced the most difficult decision in our lives and that was to put our Tessy, a 15.5yr old staffy X to sleep. We came in a large number to see her through.

From the bottom of our hearts we'd love to thank how amazing you guys were. I suppose it takes years to train as a vet but nothing can train you for the emotional side in dealing with your blobbering mess of clients 🤣

Kristina was amazing and so was the team. Very thorough, knowledgeable, respectful, understanding and full of empathy.

We use Special Friends as they are more local to us but will highly recommend you guys for your professionalism, love and care to us and our Tessy's final breath.

Craig Healy

09:57 09 Dec 19

Dream and our family are delighted with the care we get at the Rubery branch. I’m very protective with my dog as she means the world to me, and I feel at ease when she’s at the vets as they show nothing but professional and and passion for their duty of care. All the team members are so lovely and absolutely adore Dream (even if she is being a diva)Couldn’t ask for better service! Thank you !

Roslyn Smith

12:11 06 Dec 19

Visited Clent Hills for our puppies 10 week vaccination, can not fault the care we received and the advice given. We are new puppy owners so had lots of questions for the team. Highly recommend the practice. Thanks to all.

Steven Young

18:23 05 Dec 19

I recommend client hills vets. I can't thank them enough for saving my cat because she had scratch cat fever and she only had 40% to live but she pulled through with their help and myself. Thank you again.

Melonie Willimson

22:04 04 Dec 19

Amazing vets! All the team are so friendly and always do the utmost to look after our dogs. The team have also helped us through some very difficult times and are always so lovely. 10/10 every time!

Lucy Dearn

20:28 03 Dec 19

caring compassionate service. vets here are lovely

Judith Worrall

13:35 18 Nov 19

Fabulous place for care

matthew john

12:50 18 Nov 19

Staff very friendly and professional. Always welcoming and happy to help.

Charlene Butt

23:42 11 Nov 19

The Hydrotherapy Centre is excellent with knowledgeable staff and a wide range of treatments. I have taken two dogs there for many months and am very happy with the results. They are incredibly kind to the animals.

Scott Fuller

12:49 10 Nov 19

Can highly recommend Clent Hills Vets. Sadly had to say goodbye to our little boy Freddie on Monday and Stephanie was brilliant. She is so compassionate and caring, couldn't wish for a better vet. Thank you for looking after him over the years x

Sarah Brierley

19:57 08 Nov 19

Very friendly and attentive

Martyn Groves

17:35 08 Nov 19

Brilliant vets and the vet is amazing and really friendly much better than where we were before

Rebecca Young

10:23 01 Nov 19

Can't recommend this vets enough. As vets go they're very affordable, all staff are professional and lovely, you feel like they care about your pets just as much as you do and are great at supporting you when you're going through a tough time. I wish more vets were like this x

zara gordon

18:08 28 Oct 19

Really friendly staff, they are all willing to go the extra mile to help in whatever way possible

Jonny H

18:16 22 Oct 19

Wonderful vets. Informative, friendly and approachable. Reception staff always greet you with a smile and offer you a warm drink. I've never felt so welcome. I'd never go anywhere else with my pets.

Katie Harper

17:43 22 Oct 19

Always so helpful as I have never had a dog before

Janet Davies

15:07 21 Oct 19

Every care and respect always shown to our pet; any treatment fully explained.

Pamela Holliday

15:23 15 Oct 19

Fantastic caring staff from receptionist to nurses to vets

J Martin

18:13 13 Oct 19

Best ever!lovley people been with them for over 20 years.xxx

Jane Halstead

21:22 12 Oct 19

What a lovely bunch of compassionate and caring people you all are, especially thanking Will and Cass (I think her name is, I wasn't in a fit state to take anything in) on reception, for their kind and loving attention they gave to me today after the heartbreaking loss of my lovely cat Noo-Noo. 💙

Ellan Cole

19:57 02 Oct 19

Lovely towards my Red x

M Campbell

13:17 20 Sep 19

The staff are absolutely excellent, really caring and all love dogs. The results have been impressive.

Scott Fuller

11:42 15 Sep 19

Nice people great service

Darren Downe

17:29 14 Sep 19

We had to have our beloved little dog put to sleep this morning. I couldn’t have asked for better care , we were taken in and out of the back doors so we didn’t have to go through the waiting room , not just distressing for us but for other people witnessing our distress . Liz was very patient , kind and understanding and made sure we were happy with all the decisions made , she gave us the space and time needed for our goodbyes and was calm and kind . Couldn’t have made a horrible situation any easier ... thank you to all the team xx

Emma Brett

10:59 13 Sep 19

The team in rehab are so helpful They have lots of time for to you to answer any questions that you may have. Oscar is having physio including heat therapy it is very beneficial to him.

Jill Bralee

09:15 06 Sep 19

I cannot even begin to express how amazing the team at Clent Hills Bromsgrove are.My dog was very poorly last week and the care she received was amazing. Thanks to Liz( the vet) and Liz( the vet nurse) as well as the whole team my girl is now doing well. I honestly cannot recommend them enough😊

Donna Grazier

15:20 03 Sep 19

Been A member of their pet plan for over three years. Vets very frequently and explain everything in simplistic terms.

Alan McCoy

17:13 01 Sep 19

Lovely staff always a friendly smile

Amy Burns

07:06 25 Aug 19

Always the right prognosis & treatment to match.Good vets. Paul allen

Paul Allen

12:05 24 Aug 19

Only the best for my dog

Jonny C

15:14 23 Aug 19

lovely staff very friendly.i took my fur baby here to go over the rainbow bridge.today i received a lovely card with forget me not seeds how lovely is that..thank you

Tina Doyle

12:50 17 Aug 19

Thank you to Jo and the rest of the team. One of our puppies were poorly, clent hills vets worked their magic, he now a bouncy 10 week old. Jo came to our house and vaccinated, microchipped and health checked our puppies, Jo and the vet nurse were fantastic with them. Stan lee will see you next week for his third lot of jabs ❤️

Nicola Lowe

18:57 16 Aug 19

I rang clients hills on saturday in a bit of a state as a neighbours dove had jumped into our garden and attacked my shitzu. they were fantastic calming me down on the phone and telling me to bring tilly straight down. on arriving I was seen by Dominic and he was great explained everything took tilly away to be sedated and then brought her back to me in the waiting room after she had had her stitches. just wouldnt go anywhere else. all staff are fantastic. picture of tilly after will got her home on saturday

Julie Lynch

13:40 15 Aug 19

We rescued our pug Poppy 3 years ago now and Liz the vet has been absolutely brilliant with her.

Poppy doesn’t warm to people very much because of her past but always wags her tail at Liz.

I especially want to thank her for everything she has done for her recently with the terrible eye ulcer she had.

It’s all cleared up thanks to Lizs excellent care. ❤️

Nat Cerrone

11:42 15 Aug 19

My Staffordshire bull terrier Lola has recently been operated on at Clent hills vets by Dominic. I cannot praise him enough, the operation was successful which of course was brilliant. He explained everything in a way that was easily understood and he actually cares which is a fantastic bonus, wouldn't take my fur baby anywhere else. also the receptionists are all lovely especially kim kept me calm at a very upsetting time. Thank you to everyone xxxxxxxxx

Amy Badger

07:48 15 Aug 19

First class service and great company in fact wonderful company

Gazza G Garmin

16:05 04 Aug 19

Ace vets!

Andrea Tomlin

21:04 03 Aug 19

A* care from vet Alan and Veterinary nurse Emma today microchipping and vaccinating my litter of whippets. They are both professional and knowledgeable and so friendly and reassuring I would highly recommend them. Thank you

Shelley Weston

09:58 26 Jul 19

Best Vets we’ve ever used. They are brilliant vets and they really listen to you when you have genuine concerns. Above all they show they really care for the our dogs and want to do the very best for them.

Jackie Medler

14:13 25 Jul 19

Dedicated team with excellent facilities

David Hart

17:12 16 Jul 19

Very helpful

Paolina Rambini

21:36 15 Jul 19

Best vets ever, I've had a few pets over many years & Clent hills have been by their side every step of their life

Sioned-Angharad

10:36 14 Jul 19

Very good and caring about your pet's health and if you are ok, unfortunately Marley didn't make it. But the vet practice was very sympathetic and even gave me a refund for the tablets I had brought the day before. Well recommend

Andy Ban

17:21 10 Jul 19

VIP pet plan is so good and all the members of the team are couldn’t do more for me or my furry best friends.

Sarah-Kathleen Gough

18:34 09 Jul 19

Cannot thank this team enough! Jessie LOVES her swimming and grows with confidence every time she’s in the water! Although we all get soaked at times there’s always a belly full of laughter. So glad I started her swimming. ❤️

Cj Binner

11:05 09 Jul 19

always a friendly welcome for the owners and their pets. The vets are experienced and handle the animals well, even very lively retrievers. Having kept dogs and livestock for 30 years I would recommend Clent Hills to anyone, who wants a professional service.

Steve Higgins

19:34 02 Jul 19

Great care always happy to see chester

Kevin Denyer

17:10 30 Jun 19

Very very competent & friendly staff

Jason Benson

08:23 26 Jun 19

suzie, the amazing swimming cat, had her hydro therapy here. Treadmill then swimming! now climbing trees and getting on the top bunk!!!

Claire Thompson Wickens

18:39 21 Jun 19

Love this place. So caring;

BlackCountry MagdeburgDave

21:52 14 Jun 19

Caring

Pauline Jones

14:53 12 Jun 19

Nothing but 5star care.

Wendy Easter

13:32 12 Jun 19

Caring staff

Pauline Jones

07:42 08 Jun 19

Outstanding people care it's not just a job to them

Maxine Roberts

13:28 07 Jun 19

Absolutely fantastic vets staff are so welcoming and the service you get his second to none definitely recommend this place

Richard newton

05:21 07 Jun 19

Brilliant caring and very very proffessional

Brian Downes

07:49 22 May 19

This vets is just hands down the best I’ve been to. Most amazing receptionists who are SO willing to spend the time to help you get where or what you need, the vets and nurses are caring and friendly. Moved over from Townsend and the quality difference is amazing. Recently had our 20 year old Yorkie our the sleep at home and the vet and nurse who came round were so lovely and so patient at such the hard time!Highly highly recommend!

Niamh Wilson

06:45 20 May 19

Staff are excellent, gave me instant appointment and we're so good with my dog. I would never go to anyone else. 5 stars from me.

steven cross

09:34 18 May 19

Always feel that everything has been done that's possible and in the best interest for my dog at this practice.

Pamela Holliday

09:43 16 May 19

Luckily my dogs have not needed rehab treatment as yet , however 3 of them have had for fun swimmies . Can’t praise the girls enough for their dedication love and sense of fun with the dogs . They enjoy their work and it shows .

Malc Berwick

17:37 15 May 19

fantastic vets staff are great wouldn't take my cats anywhere else always friendly and caring

Anne Nancy Morrison

19:54 12 May 19

Vets are never cheap, but they have helped look after our dogs on this occasion and several previous occasions when they have been seriously ill.

Richard Johnson

22:20 10 May 19

Always fantastic service and friendly advice, huge thanks to Rod with he's help with Cooper and his breathing issue.

peter martin

07:11 09 May 19

A very caring practice with special skills with Greyhounds. Highly recommended.

Paul Williams

18:12 02 May 19

Took my mini schnauzer as a emergency on a Sunday as he was constantly vomiting. The vet checked him thoroughly for any sign of poison and gave him a couple of jabs to stop the sickness and esse his stomach cramps. The records were emailed to my own vets who got in touch at 9am the following day for a follow up. My dog is much better now many thanks to all involved

Patsy Kelly

14:47 30 Apr 19

The best vets ever been to. They are kind and friendly to customers and pets alike. The practice is always clean, even with the extension work that is underway. Really couldn't be happier with the service I have always received over the last 5 years of using them.

Claire Leech

15:56 27 Apr 19

Fantastic, friendly and helpful staff. Nothing seems too small a thing. You are able to ask questions and get professional, prompt and helpful replies. Treatment of pets is outstanding and would highly recommend this practice

Tanya Davies

10:50 25 Apr 19

Honest vets , friendly staff plus greyhound specialist

Tony Milko

12:31 19 Apr 19

Jo T has provided the most wonderful care to our dog Florence with her ongoing health issues over the last few years. He has the most amazing ability to relate to dogs and relax the most anxious who come into his care.
When the time came for Flo to need to be put to sleep, he spent time discussing the rationale for the decision with our children and involved them in the process right up to the end! Sarah and Jo came to our home and Flo went to sleep in my daughters arms, being stroked by my son! As beautiful as it could have been. We cannot thank them enough!
Nicky and the other staff have been amazing on our sad journey! Thank you!
Being a client of Clent Hills vets feels more like being part of a family! Why would you not want that for your pets?💕

Claire Whyatt

07:35 19 Apr 19

Fabulous x

Lexi Jo

13:56 18 Apr 19

Lovely staff very polite and helpful greeted with a free hot drink. The dog felt a ease unlike any other vet.

Paul Higgs

14:11 13 Apr 19

Lovely, caring, friendly, professional place with lovely staff who you can see have such care and compassion for the animals they look after. Always offer great advice and always flexible if extra appointments are needed. Very knowledgeable and a great centre with lots of treatment options. Wouldn’t take my dog anywhere else!

Melanie Foster

12:57 08 Apr 19

all so caring Will is so patient very nice

Susan Scally

08:04 08 Apr 19

I have always used Clent Hills Vets for my dogs and wouldn’t go anywhere else . The level of love , care , attention and professionalism is second to none both to animals and to us. Today for the first time took our 8 yr old sprocker Jimmy to their new hydrotherapy centre for a confidence building and fun swim. The staff there were every bit as professional and friendly . Great customer awareness from both teams . Thank you .
Malc and Irene Berwick .

Malc Berwick

13:40 02 Apr 19

Great service,kept us informed and amazing operating skills from Stephanie on our little Owl,Scratchy .

Sean Comfort

14:37 29 Mar 19

we had to say goodbye to my baby boy Jayjay tonight, our hearts are broken but couldn't of wished for a more beautiful, peaceful send off thank you Stephanie Greenwood and Ines for all you did for my boy. Loads of love The Murray family x

Jill Murray

21:41 28 Mar 19

my dog amber has had 4 big opperations at clent hills, all have been done proffessional with care and expertise, she always is still happy to go to her appoinment even after being left 4 times. thankyou clent hills

Joanne Sabin

20:17 26 Mar 19

I have been using this surgery for decades and have always been impressed with the treatment received from the vets and the rest of the staff team. Over the years the team have treated many of my rescue animals with care and I feel confident to take my animals there. I would recommend Clent Hills vets to others and if you have smaller animals as in rodents I'd recommend Stephanie Greenwood for being very experienced in small animal care and treatment.

Alison T

19:56 25 Mar 19

100% highly recommend the vets and there wonderful staff.THANK YOU...Rod and your team .We had 11 puppies delivered yesterday. Mum and fur babies doing well.massive thank you xx

Tracey Mercedes

12:35 21 Mar 19

I found this to be an outstanding vets practice. Will and the whole team offered an excellent service. Will gave us loads of advice and reassurance, not just a prescription.

Simon Woods

08:14 16 Mar 19

Probably one of the greatest veterinary centres I've ever experienced.Great personal service. Will and the team really care as much for your pets as you do

Alexander Metcalfe

17:30 15 Mar 19

Very understanding ,kind and wonderfull vets ,nurses and receptionists would recommend them whole heartedly.

Beverley Clarke

13:58 15 Mar 19

Over the past few months we have been taking our rabbit Ted to Clent hills vets for treatment to which all the members of staff worked tirelessly to help him and after many months we sadly lost the battle and had to have him put to sleep, I would like to thank each and every member of staff for your hard work, you were fantastic!

Max-Edward Sanders

08:51 13 Mar 19

Lovely staff

Heather Edwards

17:34 05 Mar 19

Excellent, reasonably priced vet in the centre of Bromsgrove. Free car park. Nice staff. Modern facilities. Happy to take my dogs there for care

Kerry Kelly

19:27 22 Feb 19

Woody was diagnosed with elbow dysplasia at just 8 months old and underwent surgery to remove bone fragments from his elbow, we are in the process of building up his muscles (vets orders) and part of his recovery has been our weekly hydrotherapy sessions.

I have real admiration and appreciation to you guys for everything you have done and are continuing to do to help Woody lead a normal, healthy life.

We all love coming to see you each week and Woody absolutely ADORES Harriet! 😍

Thank you, thank you, thank you - you're the best!!!

Liv Turner

13:16 20 Feb 19

Fantastic. Even phoned home to check dog doing ok after operation

Judith Probert

08:24 16 Feb 19

Really friendly staff definitely recommend taking your pets here

Richard newton

18:55 05 Feb 19

Great staff and well set up.

Wayne Kesterton

15:38 26 Jan 19

Very professional. I feel my dogs are in good hands at this practice.

DANIEL OLLEY

18:41 23 Jan 19

It was the day every pet owner dreads, they were professional and sensitive, Will was very compassionate, thank you

Charlotte Hobbs

22:51 22 Jan 19

Very professional & a loving care of animals. Our 20 yr old cat was completely unphased & unstressed by his visit today. Can thoroughly recommend this practice for anyone that cares about their animal's health. Lovely staff.

Gill Jerrom

15:33 22 Jan 19

Young Pup visiting the vets for inoculations, Puppy Party and check ups.Lovely practice with knowledgeable Vets, Team behind reception and Practice Nurses.

Peter Thompson

15:43 18 Jan 19

Clent Hills Vets are brilliant they understand that our pets are family to us I take my puppy and cat and both are greeted by name and put at ease my puppy loves the fuss she gets from the staff and enjoys her visits even for her boosters I recently moved out of the area but will still be going to this vet practice very happy with everything and well worth the extra time and distance to get there well done to all the staff xx

Sharon Cleverley

19:24 08 Jan 19

Wouldn't take my pets anywhere else. Warm, friendly, compassionate and competitively priced.

J Hall

12:32 05 Jan 19

Looked after my poorly cat 🙀 brilliant 🙀

Frances Carter

16:23 04 Jan 19

Very good

Frances Carter

19:55 30 Dec 18

Halfway through a very slow and costly diagnosis from another Vet, I decided to obtain a second opinion and I'm so glad I did. This Veterinary Practice is in a different league and without hefty priced options. Empathy and genuine care for my beloved pet here, not beating targets and making money. Of course, this is a business, but a business that puts care before revenue. A simple course of tablets seems to have done the trick.

Heather Milnes

20:06 29 Dec 18

What a amazing bunch of people! So informative and welcoming. My boy loves his sessions and has really helped him back into 4 paws after his major operation. I was so worried about his progress, but any worries I have the staff go out their way for my fur baby. Like a member of the family.
Thank you all so so much and I’m so glad I found you. Will be bringing my other 2 along for a play swim.

Stacey Dingley

12:57 28 Dec 18

Brilliant

BlackCountry MagdeburgDave

19:12 21 Dec 18

Dont know many vets but JT who works there is amazing with my dog

Stephen Bradley

17:33 20 Dec 18

Excellent staff very caring and professional,very relaxed atmosphere

neil shipway

15:29 16 Dec 18

Can be expensive but very good, you get what you pay for

Julie Taylor

23:58 15 Dec 18

Lovely friendly staff. Vets seem to know their stuff.

big john

16:26 15 Dec 18

Great friendly customer service . Great vets really helpful . Cheerful happy environment . Definitely recommend them .

Karen Redding

12:30 14 Dec 18

Been with these vets for 15 years. Wouldn’t go anywhere else and would highly recommend 👍

Lisa Maxfield

20:03 11 Dec 18

Caring practice. Expensive like all vets

Louise Ricketts

04:39 07 Dec 18

staff are excellent highly recommend clent hills vets for your pets

Daniel Thompson

12:17 22 Nov 18

Staff always pleasant and helpful , right from reception to vet.Advice given clear and understandable. Our dog was played with by the vet which put her at ease also.Great team

Stephen Newbery

18:55 13 Nov 18

Will is Brilliant!When we moved to the Birmingham area, my husband and I researched the vets in the area. We’d had an excellent vet back in London, so the bar was high. After reading loads of reviews we decided to try Will Trewarman Of Clent Hills Vets.Spike, our opinionated miniature schnauzer, took to Will pretty much straight away - Spike’s a great judge of character.Spike’s been to see Will several times now. Will is kind and gentle with Spike, very reassuring, and an excellent communicator. He’s really supportive, offers lots of relevant information and sound advice.Will takes his job very seriously - he’s a superb vet, and we’re extremely happy we found him. Can’t recommend him highly enough.Patricia and Ian.

Patricia Murphy

15:34 07 Nov 18

Caring staff, friendly vets and resonable charges.

Stu

07:19 02 Nov 18

Nellie our Bernese mountain dog is 10 weeks post op of her 2nd cruciate surgery this year. She had laser therapy 4 days after op and is now having her treadmill sessions again! She loves coming to the centre and particularly loves Harriet!! (And the fish!)
All the team there are fab and work wonders. She is fully weight bearing on both legs already and is building muscle. Well worth it! Thank you girls x

Sue Edwards

17:43 01 Nov 18

Professional and friendly on every level . Would highly recommend this vets.

Pauline Bounds

14:27 24 Oct 18

most amazing vet J T sorted my beautiful 😻 sid after being bitten. kept me informed. thanks

Hayley Pardoe

16:26 18 Oct 18

In 25 years of dog ownership this is THE BEST veterinary practice I have ever encountered. When my little dog was 5 months old he swallowed some plastic. My usual vet said not to worry and that he would pass it naturally. I was unconvinced and called Clent Hills. I went straight there and they operated immediately. You guys saved his life. Since that day, seven years ago, I will not use another practice. I now live 100 miles away but still remain loyal to Clent Hills.I called up today and had a lovely chat with one of the receptionists, Victoria, about getting my other dog's nails trimmed. I could hear the surgery was super busy but she was so sweet and patient. It was like talking to a concerned friend; she took the time to explain all the options for an anxious dog like mine.I would never ever go elsewhere, everyone at this practice is just outstanding.

Abi G

17:17 16 Oct 18

Great vets who really care

kat knight

09:10 16 Oct 18

Really nice and friendly they looked after me and my pets . I will be telling my friends about clent hills vet . Brill .. thanks WIL &DAN 😊

Janet Harborne

06:33 15 Oct 18

Lovely practice and lovely staff! They really care for your pet and make you and your pet feel comfortable whilst your there. Wouldn’t go anywhere else!

Victoria Thomas

11:48 13 Oct 18

Brilliant vets. We had our little Staffie cross Ollie put to sleep here this Wednesday just gone. Although the experience for us was heartbreaking the staff and especially the veterinary surgeon who carried out the procedure were brilliant. I can't remember his name but was is a southern European either Spanish or Italian guy? He was so compassionate and lovely to deal with. At no point was our little boy stressed or upset. Even the room it was carried out in wasn't clinical in the slightest almost like a living room, With a comfy rug on the floor where he was put to sleep. Thank you Clent hills vets for a sad but truly professional experience especially from the vet guy who in assume was either was Spanish, Italian or Portuguese? Can you say a big thank you to him from Ollie owners who made a heartbreaking time so much less distressing for me my wife and especially our beloved little Hero Ollie!

Matt Y

20:33 12 Oct 18

I have know this practice since it was overtons when I worked there when I was 16 vets always did their up most, loved thier honesty and professional way of working.

Emma Turner

17:57 11 Oct 18

Staff friendly, knowledgable and helpful

Cressida Lewis

18:34 09 Oct 18

Lovely and friendly vets. Make your animal feel so comfortable

claire ashton

07:51 06 Oct 18

Great practice, the vets are professional and pleasant, going out of their way to be helpful too. My cat’s quite chilled there!

Heather Duke

07:30 05 Oct 18

Had an emergency with my dog on a Sunday. They sorted him and didn't charge the earth.

Steve Hopper

13:20 28 Sep 18

My vets of choice for over 30 years. Kind, understanding and compassionate. Wouldn't trust anyone else with my cat family

Karren Sherry

07:40 26 Sep 18

Excellent practice, friendly, caring professional staff.

Louise Leashorne

17:49 21 Sep 18

Brilliant staff and vets

sue newell

08:41 21 Sep 18

I do not have the words or the eloquence to express how deep the care and the love of animals everyone at Clent Hills has,; what they do is beyond words ....

Hamilton White

21:10 17 Aug 18

We have brought our 2 cats here and they have been lovely to them! Would recommend!

Liam Heskey

14:13 17 Aug 18

Rod and his team were brilliant with Lenny our French Bulldog who needed to have some work done on his nose and throat (oh and his gentlemans vegetables) We came all the way from Nuneaton because they were recommended. Thank you all.

Clare Brookes

08:46 11 Aug 18

Love Clent Hills Vets at Rubery.Will is always very caring & considerate with our dog, and we trust him, and know he has his best welfare at the heart of any treatment he gives him.Definately recommend, if you want the best for your best furry friend!! 😁.

susan mccoy

18:47 10 Aug 18

Shadow was referred by vet due to a leg injury, she was a bit worried to start with when the water started to come in the treadmill but every care was taken to reassure her and with a supply of treats shadow soon gained in confidence, looking forward to next session😀🐕🐾💜
5 stars

Michele Roberts

16:50 10 Aug 18

Mine and my puppy's first visit to the vet, and they were fantastic! Really friendly reception, amazing vet, that didn't rush, and gave me more advice than I would have even thought to ask.I have never written a review on anything before, that's how impressed I am.

Simmon Beresford

10:14 06 Aug 18

Staff brilliant

Heather Edwards

04:50 05 Aug 18

Fantastic staff extra thank you to Will.from buster.

Brendan Mcm

12:40 27 Jul 18

Excellent practice, Bayley had a minor op.after care and follow up very good.

Adrian Clinton

09:53 25 Jul 18

10/10! Phoned up at 5pm and my dog was booked in for an appointment, seen to and was paying for her eyedrops and leaving by 5:30pm. All the staff was very helpful and professional!

Gavin Caddick

16:44 24 Jul 18

My cat Zorro almost died several times, the vets here managed to save him. The care that the vets provided is outstanding, I didn't think anyone could care more about our cat than we do!! They tried absolutely everything!! I want to mention Barbra, Laura and Allun, for not giving up on our boy, and for working extremely long hours throughout the day and night to care for him and all the other animals. We were allowed in any time to see him, and they always made time for us even though they must of been so busy with appointments. It's nice to know we have a good vets that we can rely on to look after our pets in the future �

Aimée Morgan

21:58 22 Jul 18

Wonderful emergency service - compassionate vet thank you for making our last moments with our cat so lovely

Karyl Evans

10:34 22 Jul 18

Excellent vet. The whiwh team go above and beyond to help and support you and your pet. Would highly recommend.

Mel K

21:16 14 Jul 18

Great caring people. Excellent service. It's just like any other vets. Expensive but awesome if you can afford it.

Michael Wakeman

10:40 14 Jul 18

Changed from my local vet in Redditch to my not so local Bromsgrove vets due to recommendations from friends. The vets are amazing, very attentive and never rushed.

Colin Sherwood

15:15 10 Jul 18

Great emergency service

Michael Holliday

20:23 09 Jul 18

Fantastic staff from reception to vets,very friendly, cheery and helpful.

Jim Martin

13:37 07 Jul 18

Thanks for the brilliant service and care from all staff again today, making Pippa and Lotties treatment as stress free as possible ��

Tina Susan

22:01 06 Jul 18

Professional and caring

Julie Arnull

15:01 06 Jul 18

Great operation on my Ridgeback by JT and the nurses. All observed by Freyah my daughter who was on work experience. Thanks Guys, Aro is doing great and thanks to Sarah also :)

Jon Stevenson

21:05 05 Jul 18

We took our haemophiliac dog baggins for physio with Emily ABSOLUTELY BRILLIANT. They go the extra mile no hesitation to recommend the gang here. Always looking for the best ways to help your pet and ensure they are safe and happy can’t recommend enough a massive thank you especially to Emily cx

Wendy Sutton

12:33 27 Jun 18

Cant thank the girls enough for helping my 1 year old little boy he got diagnosed with elbow dysplasia at the age of 10 months and is now a completely different dog he actually enjoys walking these girls are miracle workers and do an amazing job

Karlie Jones

17:48 23 Jun 18

Excellent service from all the staff.Have used the same vets for many years and have been very satisfied.

Bryan Eden

10:33 18 Jun 18

Had a major emergency with my pug over the bank holiday weekend visiting family. Were from bristol and they were there ready waiting for us after an emergency call, got her sorted and calmed me down. Lovely place and lovely people, highly recommend.

Cassandra F

13:11 15 Jun 18

Superb vets attended an of hours emergency when my regular vets wanted us to go to Smethwick at 3am with a very distressed poorly dog
Thanks to Alan and Jo for taking good care of Maisie we we definitely be staying with Clent Hills in the future

Shirley Addis

09:23 12 Jun 18

Fantastic team of dedicated professionals

Eileen Godfrey

05:07 09 Jun 18

Excellent customer care, pets are always treated with the utmost professionalism. Concerns are listened too and all outcomes explain in full

Sue Grange

20:53 05 Jun 18

Thanks to all the staff for nursing our Rosie back to health after being poorly on Sunday... particular to Alun the vet who admitted and started the treatment so quickly totally superb service from everyone xx

Roy Knight

13:49 05 Jun 18

Got an appointment the same morning and excellent service and treatment, very thorough, gentle and caring.

Emma Morom

18:50 30 May 18

These ladies wow!! Emily started treating my 13yr retired agility collie cross last October for Osteoarthritis in her hips and Lumbosacral Disease. Through regular laser and massage sessions we have our naughty funny girl back, getting up to all sorts of mischief. Emily and Harriet also fitness swim/treadmill my young WSD who is just starting his agility career. They are both so patient, kind and considerate. You guys are just the best, thank you

Kas Sanders

17:41 30 May 18

Excellent vets, very caring. Competitive rates.

Diane Millward

13:23 29 May 18

Great people and helpful staff.

David Wakefield

12:44 26 May 18

I can't fault the customer care and the knowledge of the vets. Just a couple of points that have reduced my feedback:

1. Having never taken our 4 year old dog to the vets, other than the usual jabs etc, it was quite a shock to be charged £193.36 for a 10 minute consultation and a diagnosis of 'an allergy'. (£133 of this was for 3 weeks worth of tablets). The vet had given me absolutely no idea of costs involved during the consultation, so when paying at reception my face must have looked a picture.
Luckilly it was payday and I had that sort of money. Had it been last week it would have been a very different story. I can claim just under £100 back through insurance, which has softened the blow ( slightly).

2. Although it's nice for customers to handle items they wish to purchase, I think it would be a much better idea to have your treats etc behind the reception. It's a sensory overload for any dog entering a reception full of animals without the addition of treats surrounding them.

Shell Harty

16:09 25 May 18

Brilliant vets very helpful and saw my dog at very short notice when other vets would not see him, the vet we saw was brilliant and kind to my German Shepherd

Leslie Poulton

12:13 10 May 18

Thank you so much for all your help this weekend with misty and her new puppy can’t express the fantastic people you all are xxxxx

Jid Sims

19:33 06 May 18

Brilliant vets, friendly, helpful staff at all branches ... 👍

Michelle Rogers

19:45 04 May 18

Very pleasent and helpfull

roland blakey

19:28 03 May 18

Sadly had an emergency situation in the night, last night, with my friend's dog. The vet she uses wanted us to get to Smethwick!! It was obvious to me this would be his last journey as he was elderly and very poorly anyway. We are both in our late sixties with mobility issues apart from the distress of the situation and being 2am. I looked for something nearer and found that Clent Hills provide a 24/7 service. We took the little chap there and could not have better care. The lovely vet we saw was kind and tender (Anna), explained everything and once the decision was made that it was time, the procedure was completed efficiently and quickly with great kindness. It was also not inordinately expensive as some places can be. Thank you so much. Nothing will stop the pain and distress of a situation like this but it was considerably easier with the wonderful care.

Jan Hardiman

19:12 29 Apr 18

Always excellent Thankyou to all your care team and vet Barbara for always taking care of us and our dogs ❤️

Claire Harper

09:40 27 Apr 18

In January i had to make the decision to ask Clent Hills Hagley for their help regarding my companion Stafford who simply gave up after the recent death of my wife . Joao and Sarah visited me and and gave my girl every chance to go on which to me was much needed support but alas we all agreed to let her go. I was contacted by Clent View just to check on my welfair...what can i say.. true humanitarian and veterinary care. Thank you Alan thank you Clent Hills.

Gary Martin

07:01 25 Apr 18

I changed to Clent many years ago as the vet we used we weren’t happy with, Liz is fantastic, saw my dog right through her illness, unfortunately we had to see an out of hours vet when my dog Took a turn for the worse, I was very upset and disappointed that we couldn’t wait for Liz but under the circumstances we had no choice, a superb veterinary practice, highly recommend to anyone

Jan Gray

13:12 22 Apr 18

Always looked after our dogs for over 20 years. Good Team and Friendly Staff

Peter Thompson

09:20 13 Apr 18

Excellent service

Ray Quinsey

08:01 11 Apr 18

Very friendly practice was extremely happy with how we were treated especially Lilly and the vet we saw explained everything to us 😁

Alison Wright

15:26 30 Mar 18

Friendly service and both my dogs are greeted warmly and by name as am I. Neither or them have a problem going there and I feel listened to and feel my dogs are treated well. Ultimately, I have searched for a vet similar to one they saw prior to moving to this area, that I could trust. Trust is very important as when dogs are sick they can't tell you what is wrong.

Anne Buchanan

17:40 26 Mar 18

Clean and pleasant premises with lovely caring and professional staff

Mick Redgrave

08:26 26 Mar 18

Amazing service and our rabbits were operated on by skilled vets. No problems afterward - couldn't ask for better.

Louie Richardson

18:27 22 Mar 18

We said a heartbreaking goodbye to our rescue German Shepherd in December 2017. A tragic time but the kindness of the vet JT, the nurse and receptionist helped me tremendously. I had the same excellent support from Hayley with my cat in August 2017. I will register my latest rescue German Shepherd with you soon. Thank you.

Joanne Raybould

21:41 14 Mar 18

I would just like to say how absolutely amazing Rod and Emily were on Sunday when we had to bring our Beloved Ruby in severely poorly x
Both had so much care and compassion . Rod so gently but honest and truly caring .
The most devastating time we have had and we thank you for taking care of her as she took her final journey x x
Also to the couple with their little dog who took the time to talk to Elliott outside as he was so upset . Thank you from the bottom of my heart
Ruby was the most wonderful companion and she deserved the best of care most certainly in her final hours and you made sure of that .

It’s not just about the start of any journey but also the end is where you need the care most x
Thank you from our broken hearts xx

Hayley Bagley

07:23 13 Mar 18

We’ve had our gang of beloved dogs with Clent for years. We recently moved to another practice in town (not our choice – a conflict of interest forced us) but have now have thankfully returned. Although ‘bad’ vet practices are rare, there are equally few practices that resonate a high level of understanding & care that we found here, for both owner and pet. This feeling of confidence was further enhanced after confirming out vet, Barbara was still there. If you are looking for a veterinary practice that will care for your treasured pets with complete confidence, you won’t find better than Clents.

S Mackenzie

12:50 12 Mar 18

Friendly practice with seperate areas for dogs and cats. Towels provided to put over pet carriers to help them feel calmer.Vet explained what she was thinking and doing, and what was the treatment. Asked if I would be ok administering treatment. One thing not given was an idea of cost for said treatment until I got to the desk.

Jayne Markie

14:22 10 Mar 18

Great vets! Olivia who works there is brilliant! 😄

Tom Court

06:20 07 Mar 18

By far the best vets. I wouldn't take my rabbit and puppy anywhere else now. Great with your animals, friendly and very helpful.

Lynne Baker

13:39 06 Mar 18

All the staff are so friendly and caring. They make you feel like ‘one of the family’. Under difficult circumstances ( a very poorly puppy) they made it as pleasant an experience as possible

Russell Lane

15:35 05 Mar 18

Very friendly, caring vet, nurses and reception staff. I am very difficult to please when it comes to vets, due to many many bad experiences, but, Clent Hills may well be able to restore my faith. I appreciated that the vet actually liased with me and didn't talk down to me as a lot of vets do.

Lorraine Pironnet

20:21 01 Mar 18

Outstanding service! Highly recommended.

Steve C

14:37 01 Mar 18

Great staff

K Girod

18:44 28 Feb 18

Excellent service to pets and owners alike.

Maureen Sewell

18:00 24 Feb 18

Friendly and caring, as ever.

Moomoo La Cow

17:08 24 Feb 18

Very helpful friendly staff

Christie Allchurch

20:57 21 Feb 18

Thank you all for your fantastic help and support in treating our cat, Sylvester.
Sadly, we had to have him put to sleep today; but everyone at the clinic has been amazing, especially Laura.
Thank you all SO much for making what has been a dreadful time for us, that much easier to find closure with.
You guys are heroes. Thank you.
You are "our vets" now.... nothing else comes close to the same service and level of care.
Love & Peace my friends. x

Keith Knight

21:41 20 Feb 18

Very professional

alessandro toso

11:18 19 Feb 18

Always friendly, helpful and very professional with both our cat and 4 month old puppy. Very reassuring as we are new to the area. Thank you.

Zoe Almond

13:11 07 Feb 18

Always very good whenever I've been there (a few times just for annual checkups). Friendly vets.

Matt Butler

18:20 06 Feb 18

Awesome people. Very caring. It's the place to take your beloved pet.

Michael Wakeman

14:35 02 Feb 18

A massive thank you to Will at Clent Hills Vets, we sadly had to put our beloved cat to sleep and he was so caring and understanding. He really made a difficult situation as easy as it could be. Thank you so much!

Helena O'Reilly

10:26 31 Jan 18

My boy is very nervous but really doesn't mind coming to visit the vet at Clent Hills in Bromsgrove. Thankyou so much for looking after him each time.

Vicki Bailey

19:13 30 Jan 18

I can't recommend Clent Hills (particularly the Rubery branch) enough.
I thought I had it good at my previous vets but I decided to move as Clent Hills is now easier for me to get to.
Appointments are always on time (if not early!) and Will and Barbara are absolutely lovely. They take a genuine interest in the health and wellbeing of my cat and always know up to date case history meaning I don't have to start from scratch in explaining her problems at every appointment.
Appointments are never rushed and they always take time to talk through treatment options, rationales for their suggestions and answer any questions that I have.
Will has also called me on numerous occasions to give me updates and always returns my calls when needed.
I should also say that the reception staff and people on the phone lines are amazing as well - always willing to do that little bit extra to help!
Thank you! :)

Nicki Maglione

13:43 30 Jan 18

Lovely staff. X

Claire Cross

06:45 19 Jan 18

Staff and vets always friendly and willing to listen my dogs love them there. All four of them thank you

Lesley Brooke's

20:41 17 Jan 18

I have been using Clent Hills for around 8 years and cannot recommend them enough.
I find the staff really helpful whether that is offering advice over the phone or when I am visiting the clinic. My dog, Archie, see's Alun for his appointments. Alun always takes time to listen to what is wrong and offers lots of great advice and solutions to help and really cares about what is best for Archie. The appointments are never rushed which is refreshing having previously been at vets where you are required to be in and out in 5 minutes.
The support staff have also been really helpful, especially when it comes to processing the numerous insurance claims and were also always on hand to offer advice on the process etc.
A visit to the vets is not something to look forward to as it usually means you have a poorly pet, but at Clent Hills I know I am in safe hands, which makes the whole experience much easier.

Rachel Paramore

15:30 10 Jan 18

Fantastic vets. Always caring, helpful, supportive and efficient with appointments. Wouldn't go anywhere else. Highly recommend!

Sash Vickers

11:36 03 Jan 18

My cat went into Bromsgrove today to be spayed, I was very nervous about him, but was reassured by the vet and staff that everything would be fine, I was called as soon as Hector came round, he was home by 4pm, as if nothing had been done, and has been fine all evening Thanks to everyone at Clent Hills !!

Sue Fiorani

21:51 29 Dec 17

Chose this vets after reading the positive reviews thought I would add my own...
Brought puppy in for his second vaccinations and all was fine and staff were lovely so that was a good start.
Then earlier this evening the little monster discovered and ate some chocolate covered raisins OMG. I called the out of hours number and the vet called back within a few minutes, I explained what had happened and he advised what the options were. I took him straight down and the vet (Will) and assistant again explained the situation and took him back to make him vomit then Will returned several times to update us -resulting in us being able to take him home. So far he seems totally back to normal but I feel very reassured with Will saying any problem just call them and they'll get him back in straight away.
Very glad we chose Clent Hills and would recommend to everyone.
Thanks for looking after us this evening!

Jane Wolf Elledge

20:52 23 Dec 17

Would not take our dogs anywhere else brilliant service every time xx

Lynda Susan Doughty Jones

19:50 23 Dec 17

Thank you from the bottom of my heart for saving my boy's eye! My animals are all being transferred to you. Wonderful vets, thank you. x

Lisa Wilkes

21:36 21 Dec 17

I had the best experience at Clent hills for my 2 cats , All staff from receptionists to the vets were excellent , Both my cats were very at ease when we went , would not go to any other vets .

Justine Luscott

19:46 12 Dec 17

This is an excellent vets. We recently moved our dogs here after less than stellar service from another vet in the town.Since we have been there they have diagnosed our dog correctly, offered a full range of treatment and diagnostic options and also recommended other treatments such as hydrotherapy.Every member of staff we have met have been friendly, helpful and cannot do enough for you and more importantly, for our dogs.Our dog is happy and settled for the first time in months, that is worth 5 stars on its own.

Neil Weller

18:29 07 Dec 17

Such a fabulous practice. Staff are very caring, knowledgeable and love your pets like their own. We had an emergency and I raced down there, no appointment and our Rabbit was seen in seconds. Thank you so much. They look after our other two both have had surgery no problems. At all. I highly recommend this practice.

jennie robinson

10:30 05 Dec 17

Clent Hills always provides an excellent service, they are friendly, professional and compassionate about animals and would recommend them to anyone.

Hazel Blackmoor

14:57 02 Dec 17

Nice kind caring atmosphere

Shirley Bevan

09:15 01 Dec 17

A pleasant and warm environment, with welcoming staff. Vets listen and thorough with their examination giving clear advice and treatment recommendations.

Barbara ryley

18:45 30 Nov 17

Amazing vets, always very professional and deal with your beloved pet as if it were there own. Excellent service all round.

Victoria Mills

14:30 29 Nov 17

Great Service. Nothing too much trouble. Thanks.

Gareth Hanks

13:50 25 Nov 17

Very friendly attitude and very pleasant atmosphere also very caring towards our puppy would recommend to anyone

John Miller

10:44 15 Nov 17

Our dog Tess who unfortunately has a chronic condition requiring frequent clinic visits and three admissions so far this year ; always receives excellent care from very kind and caring staff.I really cannot speak highly enough of the professionalism and kindness Tess and I have received from all the staff at Clent Hills Vets.

Caroline Alton

18:17 14 Nov 17

fanulous Vets, I wouldn’t go anywhere else now although it’s not the closest to where I live. The staff are all friendly and caring. I can not recommend Clent Hills enough! Thanks for taking care of my pets!

Maggie Johnstone

13:28 09 Nov 17

Our dogs have been under the care of Clent Hills Vets for many years, and we have always had first class service. We have recently had a spell of both our dogs being under the care of Will and his staff at Rubery, and again fantastic service and treatment. Couldn't recommend them enough. Well done everyone, keep up the great work you do!

Anne Withey

09:20 01 Nov 17

Very friendly and helpful. This was our first visit and the nurse was very helpful and patient. Would definitely recommend

Vernadene Huson

07:52 26 Oct 17

Will at Clent Hills Vets has been the most amazing vet we have had. Unfortunately my cat had already been diagnosed with cancer before we registered with them, but I would not hesitate to recommend them. Will is always so kind, compassionate and friendly. He always seems to remember us and our case and always has time for us and never makes us feel rushed. He is always willing to talk to me and comes up with new suggestions to help give Sharky the best quality of life while we can. I never have any trouble getting to speak to him when needed as he always gets back to me promptly. We moved to Clent Hills Vets as it was our new closest vet after it opened and my cat hates traveling and is very hostile at the vets. They have also been so accommodating and understanding of this, helping to keep her calm and avoiding adding to her stress and not seeing her unnecessarily. It is a shame we have had cause to see so much of the vet but Will has certainly made a distressing and upsetting time much easier with his kindness. I also think their prices are reasonable and they have never pressured me into paying for additional and unnecessary treatments. Over the years we have been to 3 other local vets and this has no doubt been the best so far. Thank you Will.

Rachel Roberts

11:44 25 Oct 17

Unlike other vets I've known, they never give unnecessary treatments or tests. Very caring and understanding with both pets and people.

Elizabeth Pengelly

17:50 24 Oct 17

I hsve been with this practice at least 6yrs Iwouldn't go anywhere else.

Sandra Clyne

16:47 24 Oct 17

All staff we met - at reception, nuses and vets - were so helpful and kind. Lovely practice.

Kate S

08:58 22 Oct 17

Fast, efficient and friendly service Helen the receptionist i spoke to for making the appointment was very accomodating by making me an appointment to suit me.

Howard Davies

13:31 20 Oct 17

Happy and friendly staff always pleased to help if they can

Linda Trevitt

10:37 20 Oct 17

Lovely veterinary clinic with very efficient friendly staff

Beth Moody

11:34 19 Oct 17

Shaun had the best examination he has ever had from a vet!! Very thorough and seemed to connect with our dog!! Normally Shaun needs a muzzle at the vets but his first visit to clent hills in Bromsgrove he didn’t. Our boy is 15 years old and it’s the best move we have ever done moving from our previous vets. Thank you for such care and compassion. From the minute we walked into the surgery to getting back in the car with Shaun we were not disappointed at all.

Sham Porter

18:14 16 Oct 17

We have used these vets for over 20 years for a wide range of pets and without fail we have had a kind and caring service. I cannot recommend them highly enough.

vicky Swindells

19:26 06 Oct 17

Lovely staff, always remember my pet and greet her warmly.

Kathryn Coulson

19:00 02 Oct 17

I started to go here in July this year as I was not totally happy with my current vets.
I was more than happy with the treatment my dog was given, they seem to really care.
Sadly a couple of months later I had to make the awful decision to have my dog put to sleep. This as any pet lover will know was heart-breaking but the staff were wonderful, so kind and considerate.
Today, a month after I have received a card in the post with some forget me nots seeds for me to plant. Such a lovely thought and totally unexpected.

I cannot rate these vets highly enough and only wish I had taken my dog here years ago. When the time comes for me to start thinking about having another dog I will not hesitate in choosing this as our vets.

Janine Holmes

16:11 15 Sep 17

Excellent, efficient and caring vet. The way a modern vets should be ran.

Stuart Middleton

08:59 14 Sep 17

Will the super vet and his staff are just simply awesome. So glad we were recommended to you by our fab friends. Keep doing the brilliant job you are doing, you're making such a difference to animals and their owners' lives. Thank you �

Melissa Yeadon

11:51 13 Sep 17

Very caring vet and compassionate Will Trewarman, when I took my dying cat there on Saturdayour afternoon and helped her on her.

shinadie skincare

17:10 10 Sep 17

Alun at Clent Hills Bromsgrove is always brilliant! Gives the best veterinary advice, takes the time to explain everything thoroughly and is very honest. Thank you Alun!

Maria Gorman

10:44 08 Sep 17

We have had cause to bring our now 14 month cocker spaniel puppy into Clent twice after eating socks ... and at least an interim visit with my parents. He has a penchant for socks but each time clent have been amazing, caring and informative. The vets (Barbara and Liz) have both reassured our 12 years old son and explained everything to him. Couldn't ask for a better vets - thank you �

Lucy Greenwood

17:14 22 Aug 17

First time visiting this vets practice.Clent Hills RuberyI felt Will the vet was knowledgeable and dexterous with the rabbits.I felt comfortable and at ease with his handling and examination.I'm sure Will is going to have my rabbits health a priority over the coming years.Sue Best

Bunny Helper

20:45 18 Aug 17

Clent Hills is a top class vetinary practice which cares so much about the animals in their care. The waiting rooms are bright and the reception staff helpful and friendly. All of the vets are highly knowledgable and take the time to answer all questions asked, even when the appointment has overrun. They are reassuring and nothing is ever too much trouble. Our cat has had some complex treatments and they have been wonderful throughout. We would highly recommend to anyone.

Nicola Elliott

18:34 16 Aug 17

Excellent care

NIKKI MCINTOSH

07:22 11 Aug 17

Always very happy with the level of dedication the practice staff show, highly recommended

Lisa Gravell

18:46 07 Aug 17

Best vets - my dog Sonny is extremely old for his breed. He has been 15 for at least 2yrs and is an English Bull Terrier. Without Clent Hills team he may not have had the last few extra healthy years, highly recommended

Jane Jiggey

16:48 26 Jul 17

We have sadly lost two old friends in the last 10 months. Heartbroken doesn't even come near it. But Alun, when we lost Barney and then Barbara when we lost Blue yesterday, were both so kind, gentle and respectful to our dogs and showed us such compassion that they are without doubt, our number one vets.

Kay Tunney

09:43 26 Jul 17

Thank you, every single one of you, for being so lovely and getting Prudence Kitten back from the brink. Wonderful people �

Kathryn Davey Gardner

05:00 20 Jul 17

I must say this has to be the best vets we have been to,staff are very friendly and caring,i would recommend them..Brilliant Service all round.

Sandra Goodwin

12:01 11 Jul 17

Professional, highly skilled and compassionate. Nothing is too much trouble. Will always manage to get you an appointment

Beverley Stanton

18:02 09 Jul 17

Always happy to go Clent Hills vets the service is marvellous all staff are friendly and helpful. Vets are very experienced and very friendly to you and your pet. Have had other experiences in other places not so good and appreciate a good vet when you see one who can talk to you sensibly and not talk down to you. Clent Hills has always delivered on all accounts can't praise them enough. A big thank you to them.

Laraine Mccafferty

10:30 05 Jul 17

Looked after my poorly dog

Carole Littlehales

23:09 03 Jul 17

Fantastic vets

Eileen Godfrey

15:51 03 Jul 17

Absolutely brilliant very caring an friendly staff doing a great job with our little chihuahua girl muffin thank you all so much

Karen Redding

12:53 03 Jul 17

Can't praise the staff enough. Reception team are always sympathetic and helpful and Barbara is an absolute star when it comes to hamsters, she has looked after so many of ours, right down to 2 of them being castrated when poorly. She has always been wonderful and we wouldn't go anywhere else now xx

Claire Leech

09:57 01 Jul 17

Wonderful. Good treatment for me and my animals.
Would and do recommend

Lesley Brookes

17:54 29 Jun 17

I would strongly recommend the Clent Hill Vets in Bromsgrove, in particular Joe. It's an emotional time careing for your pet in moments of crisis and you are constantly reassured and supported by the compassion, understanding and professionalism of the staff. Thank you and it's a relationship I value in times of need

Martin Lakeman

10:58 29 Jun 17

Excellent service, friendly and caring staff.

Teresa Mahoney-Hill

08:58 29 Jun 17

Excellent service. Great staff. Reception make you feel very welcome. Saw two different vets over two days both very informative without being stuffy. Large waiting area but also sufficient area outside to wait if you want to. Parking at rear.

Jonathan Gittings

07:58 25 Jun 17

A very good all round service would recommend.

A T

14:09 17 Jun 17

Parents brought in 17 year age dog very supportive of their feelings and nurses gave that bit extra x

Tina Beard

16:33 13 Jun 17

Friendly and efficent. My dog was at ease with Laura

Lynda Stanton

09:18 13 Jun 17

Such friendly caring vets

Caroline Nicholls

21:27 12 Jun 17

An absolutely outstanding vets who go the extra mile for their clients and pets. Thanks to Will and the team for superb care of our 2 new puppies, especially during a recent crisis with one of them. We couldn't have hoped for better care and service.

Emma Star

18:34 12 Jun 17

Clent Hills Vets came to my rescue last night when my own vets let me down. Hayley and the nurse came to my house and showed great compassion at a very terrible and traumatic time for my family. Our very sincere thanks and appreciation to you all.

Beccy Wileman Johnson

15:20 04 Jun 17

Very professional & caring, staff take time to get to know you and your pet

Theresa Terri Sims

10:51 01 Jun 17

I have used Clent Hills for nearly 16 years now and have always been 100% satisfied with the excellent service I've received. I always book with Rod Stroud who is an amazing vet! I highly recommend the practice.

Sarah Russell

07:18 01 Jun 17

Yesterday Merryn was spayed and we can't thank Will and the team at Rubery enough for taking such excellent care of her. We were especially anxious after losing a young dog last year and they really helped us as well as her. I know we aren't alone as family members have also had really positive experiences with the other surgeries in the group.Just a couple of hours after getting home she was enjoying the evening sun and then settling to sleep with her pal - Orla - even if separated for the night by a gate!!

Jackie Medler

12:53 23 May 17

Dedicated, friendly staff, who do not think that they're better than you. Kind and compassionate, the mark of a good vets. State of the art equipment thus ensuring your beloved pet receives the best possible treatment.

Lorraine Pironnet

17:32 17 May 17

We have been clients for a number of years and have always been treated with professionalism and compassion. Last weekend we had to make the horrible desicion to let our 14 year old greyhound go. As all animal lovers know it is a very hard thing to do. Barbara was wonderful and we thank her and the reception staff for being so understanding. We wouldn't go anywhere else.

Jill Williams

11:15 16 May 17

I have recently registered my adorable rescue Staffy from Ravens Rescue UK at this vets. Having visited the Hagley branch and more recently the new Rubery Practice, I can say that I am tremendously impressed. Rod Stroud at Hagley has been brilliant with my dog and Will at Rubery is amazing with him. Very professional and I wouldn't go anywhere else. Highly recommended.

Emma Robinson

21:01 15 May 17

Super practice - really helpful friendly vet. Thank you.

Marina Davis

15:02 22 Apr 17

Have been so impressed by the care my 2 boxers have received in the short time we've been registered here. Will (the vet) is so compassionate and genuinely cares for your pets needs. He ensures you understand everything completely and ensures your animals needs are met. Coupled with super friendly helpful reception staff I would highly recommend the practice ��

Lisa Hayden-Parker

20:16 21 Apr 17

I had to say goodbye to my gorgeous Tess on Sunday but I want to say thank you to everyone at Clent Hills Vets. To Rod and his wonderful team at Hagley for their care and support during a difficult few months, then Hayley and the lovely ladies at Bromsgrove for your kindness at the end, you are all amazing people, thank you x

Diana Harris

22:41 20 Apr 17

Diana Harris

06:40 18 Apr 17

Very friendly, caring and helpful staff. Took time to fully explain all intended procedures. Did excellent work dematting cat's coat and also treated unknown skin condition during same visit to lessen stress on cat.

Roger Johnson

20:37 17 Apr 17

Fantastic care from Rod Stroud as always, always very kind and attentive and it means our little dogs always get the best support from Clent Hills.

Caz Rowley

09:11 15 Apr 17

Always have first class service very friendly staff

Graham Ward

11:59 14 Apr 17

I used the online booking system and was offered a choice of appointments on the same day. The system was easy to use. All the staff were friendly and welcoming and very gentle with my cat who is very timid. The practice was warm and very clean. It didn't smell like a clinical area. I would strongly recommend the Rubery practice to anyone looking for a vet.

Pam Morley

08:31 14 Apr 17

Such kind and understanding staff, from the receptionists, to the vets themselves. Never feel rushed and actually listen to your concerns about your pet.

Kay Tunney

14:29 13 Apr 17

Such an amazing and friendly clinic that are so gentle with animals my granddaughter needed her Guinea pigs nails clipped and one groomed and they couldn't have been more helpful highly recommended and a special thank you to Veronica the nurse so friendly

Janet Colley

16:53 12 Apr 17

They really care about the pets and their owners - I wouldn't go anywhere else.

Kevin Skym

11:24 03 Apr 17

Wonderful vets. We registered our dogs with this vets when our local vet couldn't treat our older dogs emergency condition . He was cared for very well, with overnight monitoring and calls to let us know how he was doing. He recovered, but as an old dog, we did lose him in August last year and were treated so well by the vet and nurses. Our younger dog dog needed treatment and a problem arose with the insurance payout being refused, once again, they stepped up and helped enormously to overturn the insurance companies decision. Can't praise them enough.

Jane Smyth

09:51 30 Mar 17

Brilliant vets and all other staff members, so welcoming and friendly

Zena Fellows

20:27 15 Mar 17

Wonderful friendly staff i was greeted and treated so lovely there my cat lightning was so at ease with lovely vet Will and such a friendly vet too he listened to what i had to say about my cat my cat was so comfortable and at ease the whole time she was being examined such wonderful vets cant fault them !!!!! thankyou ! Highly recommend Rubery vets put my mind at rest my pets will be well looked after there . Thumbs up from me .

Jackie Ann Davies

13:05 14 Mar 17

I could not possibly praise the Clent Hills teams Enough. My Little George received *****+ V.I.P treatment. It's a long story but we ended up visiting ALL three practices for assessments, surgery and post-op check ups. EVERY member of staff could not have been nicer, more helpful or more knowledgeable. From Doctors, nurses, receptionist and the call centre team. They all went above and beyond to make sure George was happy and healthy, treating her like she was their own cat. Personal touches from the night nurses texts saying "George has had TLC and is happy" and post op care sheets with her name on rather then "the cat" or "your animal". This leads me to believe the recruitment process to be a member of The Clent Hills team, is more strict and extensive then it is to join the Army. The entire team; Vets and Management went above and beyond to make Georges incredibly expensive lesson on how to not cross the road as affordable as possible for us because any alternative, was not an option. DO NOT TAKE YOUR FLUFFBALL ANYWHERE ELSE.Thank you Clent Hills

Fina

12:36 08 Mar 17

Wonderful, caring and sensitive staff whatever the situation.

Lee J

07:13 06 Mar 17

Cannot fault anyone or anything. Took my lovely pooch Alfie to these today( first time) professional, confident and happy staff. Ladies on reception welcomed us with lovely smiles.
Won't be going anywhere else. Thank you all for everything from myself and Alfie ( even if he is a little groggy and feeling sorry for himself)
Xxx

Lyndsey Denise Boden

17:09 28 Feb 17

Great practice pets are treated so well.

Ken Haughey

21:13 25 Feb 17

I'd like to thank clent hills and who ever brought our jack Russell in who'd taken herself on a walk and was found, Thankyou so much for contacting us and finding her!

Charlotte Pearman

17:23 30 Jan 17

Well where do i start! This time 2 weeks ago we were prepared to say goodnight to our very special Boy Buddy who was extremely poorly but with the love and dedication of Alan Barbara and girls he is almost back to his old self. I can not thank the team enough, it is their compassion that stands out, the girls on reception all make a fuse of him the nurses pop out to see him whilst waiting for Alan or Barbara. They are without a doubt Alan and his Angels :) xxx

Carol Wilde

12:32 27 Jan 17

Very sympathetic and knowledgeable.

Richard Davies

19:03 13 Jan 17

Got an appointment quickly for my poorly dog, vet was lovely , calm and kind ... I would recommend this practice to everyone

Emma Brett

14:32 07 Jan 17

Very professional, caring and considerate staff. Rod was brilliant, spent a lot of time explaining my dog Baxter's issues and I will recommend this practice to all.

Noel Wheatley

14:18 07 Jan 17

We consistently receive excellent care and advice for our miniature schnauzer from very caring and skilled staff

Caroline Alton

17:41 06 Jan 17

Everyone here is absolutely lovely, vets, assistants and receptionists, all of them so so lovely, compassionate, caring, helpful and thoughtful. Have been using them for about ten years, they know us and our furkids (old and young) so well, wouldn't go anywhere else with my fur babies.
First class care, for you. . . And your fur baby. <3

Heather H Bailey

20:53 04 Jan 17

We'd just like to say a very big 'THANK YOU' to all the staff at Clent Hills Bromsgrove and Hagley. You have brought Bob safely through 2 major operations in the last 3 years and have always been supportive to us humans in working through the decisions to be made, and offering the highest level of care and concern to Bob during his ops and his recovery period. Thank you everyone! We know that things remain uncertain for his longer-term, but he is now pain free and able to still enjoy everything that he has always enjoyed.

Our other 2 dogs have only visited for routine health checks/ Vaccinations etc., thankfully, but they always receive a warm welcome and are both graduates of the wonderful Puppy Parties :).

Thank you from the whole family <3

Jane de Rooy

14:46 02 Jan 17

An amazing team of caring, thorough, dedicated specialists. Thanks to Will & Tracey our little girl Tillie is on the mend after a rather traumatic abdominal op on Boxing night/early hours. Alongside the rest of the team they have put her on the right track to recovery... we can't thank them enough.

Debbie Jayne Hughes

19:26 29 Dec 16

Excellent, professional veterinary practice, can't recommend highly enough. Rod Stroud and his team have looked after my various zoo for nearly 20 years and I would not go anywhere else for vet advice, they always get me in however last minute it is and listen to what I have to say as they know I understand my animals. Faboooolus team and reception staff are all lovely friendly and welcoming.

Liz Denison

17:36 14 Dec 16

Saved my little dog's life.
There is not enough thanks that can be given to Jo the vet, the surgeon who operated and to all the nurses who cared for Lily overnight after suffering with a Pyometra.
You are all stars! ��

Kirsty Halldearn

15:48 22 Nov 16

Brilliant vets. Rod and his team are so friendly. I recently adopted a nervous staffy and the team at Clent Hills have been superb with him. I would not go anywhere else.

Emma Robinson

12:26 21 Nov 16

Rod, Barbara and your amazing team!
There are not enough words to express our eternal gratitude to you all for saving Bella's life.
It is not just your profession, you all care and show true love to the animals within your care.
You've never got exasperated with our questions or worries and been behind us every step of Bella's journey. To say she has made a miraculous recovery is an understatement and that's something I never thought we would be able to say.
Thankyou you all so very much, lots of love to you all xxxxx

Liz Curran

18:21 16 Nov 16

Fantastic, helpful and very friendly, they looked after our puppy brilliantly.

denise gauder

17:42 12 Nov 16

Great vet

james lock

07:08 06 Nov 16

Helpful and friendly. Explained everything simply. Knew exactly what I needed to do with the medication.

Sarah Mobley

17:30 02 Nov 16

Looked after my boy Pedro! Hopefully saved his sight! Thank you with all my heart �

Nicola Duggins

19:46 23 Oct 16

Sorted Alfred out! Great service lovely staff; thank you!

Peter Collins

21:57 14 Oct 16

AMAZING! Lovely staff & fantastic vets!! Been to many vets with my dogs but literally the best in the area!!!

georgina taylor

09:30 05 Oct 16

Out of hours service used !!! Efficient and very friendly ... great service !!! Thank you

Julie Green

19:26 04 Oct 16

Thank you to all of the staff at Hagley for their compassion, care and professionalism. Podge has been given the best chance of living longer due to the treatment he has received. We cannot thank you enough for helping us have our furry boy with us still. A special mention to Rod who is amazing. I would recommend this practice to anyone who wants the best for their pet. Xxx

Rebecca Carter

12:05 21 Sep 16

Brilliant..friendly helpful staff...5 star an would recommend this place!!!

Karen Carter

10:46 21 Aug 16

The best vets I have been to by far...They looked after our dog harvey right up to the end and us too...We now take our puppy archie there as we know he will be treated with the same professional manner wonderful people

Carol Gracie

13:34 17 Aug 16

Absolutely brilliant place. Rarely take my cat to the vets unless he is really unwell as from previous experience I have a major distrust of their motives! Have been to Clent vets for the first time today with a poorly boy and it is totally different. Lovely place, we weren't insured and you don't feel like they're playing on your love of your pet to bleed you dry! Would highly recommend.

Esther Burgoyne

12:25 05 Aug 16

I first took my puppy storm here 8 years ago, the staff and vets make you feel individual and that your pet and you are special, their expertise is second to none,Rod the head vet is amazing, unfortunately around the age of five he diagnosed my German Shepherd as having pannus an immune system disease,that effects her eyes I was mortified, the sole care and attention he has given her is exemplary, Clent. Hills Vets ticks all the boxes, No.1 all the way, I highly recommend Clent hills vets, Hagley to anyone who love their pets the way we love ours,more than just a vets that's Clent hills all the way.

Vivian Childe

08:22 03 Aug 16

Friendly vet.

Steve Watson

06:57 02 Aug 16

Koby my chocolate lab had a small op on friday and was given lots of love from his favourite nurse emma. I walked in to get him and was told that the pair were inseperable !! Hes making a great recovery and sents lots of licks to his favourite nurse emma

Sarah Wheeler

17:19 09 Jul 16

I would like to say a big thank you. For looking after our cat Jess today. As we had the bad news today to put him to sleep. The staff was fantastic with us. And let us have time with Jess before and after. And a vet came upto me and said sorry who had seen Jess before. I felt that was lovely of her to do. As it was on a personal level to do. I highly recommend clent hills. And feel very lucky for them to look after my 3 boxers too Emma saunders

Emma Saunders

19:56 04 Jul 16

Really friendly staff, excellent service & great facilities. Highly recommended.

Helen Beesley

20:11 15 May 16

Our weimaraner harvey had been going here for some years after being recommend by a friend as we wasn't happy with the vet he was seeing they gave us a diagnosis in seconds after having two operations on his stomach at the previous vets we were told to give him a chunk of mature cheddar and he was fine in minutes can't thank them enough for that...as he got older he had tumours removed we nearly lost him last year but these wonderful people gave us another year with our precious boy sadly he went to sleep four weeks ago aged 13 and they were brilliant with harvey and us thank you all so much from the reception staff kennel staff and vets for being so kind

Carol Gracie

14:34 02 May 16

Highly recommended. Helped save my dogs life, this weekend. Forever grateful. Great nurses, great vets, great reception staff. Thank you. xxx

Erica Wilson

13:55 01 May 16

Such a wondeful vets with caring staff. I would't go anywhere else.

Rachael Tye

21:38 09 Mar 16

Thank you all so much for looking after Ollie today for his op and to the staff that helped me this morning when the little devil escaped from his basket he's now back to his normal naughty loud self (thank goodness ) you all do a fab job

Julie Owen

16:54 09 Feb 16

Amazing vets, knowledgeable and friendly staff. All our animals go here and if we ever need a appointment we can always get one quickly. Would recommend :)

Becka Weston

03:48 09 Jan 16

I cannot recommend Clent hills enough and will sing their praises to anyone who will listen..... The staff today brought my luna back from the brink of death..... I genuinely thought she was dead not moving or breathing no heart beat.... I turn up in a right state and I'm taken straight through to one of the most dedicated vets I have ever known... luna was worked on for twenty minutes tirelessly Barbara and the nurse refused to give up on my girl and I will be forever greatful to you and your amazing team for bringing my girl back to me.... x x

Hannah Stokes

21:24 16 Dec 15

wonderful vet practice all staff from front desk to nurses all the vets first class well done

Eileen Godfrey

19:18 02 Dec 15

Very helpful and friendly staff who always have a smile on there faces. Thanks for helping marmite with her kittens. Lovely pix of tigger. :)

Wendy Abercrombie

12:17 03 Nov 15

A great big "Thank You" to everyone at Clent Hills who has taken care of Sebastien over the past 5 days! It's been a really upsetting time but he seems totally unfazed by the whole experience! Hopefully he won't be eating any more Night Nurse capsules....

Theagh Bytheway Bytheway

17:32 29 Oct 15

Great vets with also an excellent customer service

Helga Peeters

16:08 09 Sep 15

Lovely warm and professional welcome
So pleased we now have them as our vets

Angela Jane Passey

21:25 28 Aug 15

Have been at Clent Hills vets for many many years in the past and recently again with our other dog. Can't say enough good things about the staff and vets there as they are friendly and very professional. I would not go anywhere else.

Jason Wedgburrow

10:09 01 Aug 15

Lovely staff and service on such a sad day for our family. Thank you.

Hannah Price

20:27 30 Jul 15

I recently registered my cat Custard here and booked her in to be spayed and microchipped. I'm glad I chose this practice, everyone is so nice and caring and communicated every step of the way - even asking me whether I wanted them to operate through her side or tummy (apparently on this breed some owners don't want a scar on the side). I was pleasantly surprised to receive a follow up call today to check how Custard was

Clare Foster

20:02 04 Jul 15

From day one Clent Vets has been truly amazing. Highly recommend. They just can't do enough for you. Amazing service, small touches that really make the difference.

Vicki Shaw

17:15 15 Jun 15

Buffy got a new lease of life after her leg amputation. Great job thanks to all the staff x

Michele Roberts

15:43 03 Apr 15

A great team of really caring staff and the best facilities available.

Helen Beesley

20:16 27 Jan 15

Clent Hills have always been extremely helpful with my dogs and the puppy parties they hold are fantastic for socialising your new addition. I wouldn't take my pets anywhere else. Rebekka and the staff are very friendly and always go the extra mile.

Lisa Childs

15:05 11 Nov 14

Thank you very
Much for looking after Heidi Hanson. She is home after surgery and recovering

Alex Becks Hanson

19:13 27 Mar 14

I have been with Clent Hills vets since the days when Mr Overton started the practise. I have always found Rod an Allan to be so caring and kind to me, the owner, and my changing family of cats over the years. Rod is not much in evidence in Bromsgrove these days as he is based mostly in Hagley but, if you fancy a change from the waiting room in Bromsgrove, make an appointment at Hagley and they will make you most welcome.

Christine Parry

22:09 12 Mar 14

Wow, first class, helpful and understanding and thoughtful, treat you as a person and made my Bert feel like he is the only one, I carnt thank these guys enough, will move my horses over to them aswell, Rod is amazing and approachable and did a fantastic op on my little dog.. We owe a lot big thank you.

Mandy Cheshire

10:31 04 Feb 14

Can't thank these guys enough for the fab work today. Without their caring professional approach I could have been saying goodbye to my beautiful horse Percy. Both Claire and James stayed calm whilst I was a blubbering wreck and managed a difficult situation perfectly. Both myself and Percy will forever be in their debt xxx

Gayle Pritchard

20:16 04 Jan 14

Caring staff always manage to get an appointment even at very short notice

Lynn Wragg

11:27 03 Jan 14

Clent hills vets are very caring and friendly. They looked after our recently deceased border collie Shan with compassion and dignity till the end. They are now looking after our new addition Jessica-Shan in the very same way :-)

Sarah Walker

18:54 10 Dec 13

First visit today for Buster our new staffy puppy, very caring staff and excellent service.

Dave Blackburn

17:41 16 Oct 13

Thank you client hills for taking such good care of my extremely nervous cat spencer! Let's hope he recovers quickly

Becky Aldred

13:28 01 Oct 13

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