5 Kidderminster Road
Monday to Friday 8:00am - 7:00pm
Saturday 9:00am - 5:00pm
Sunday 9:30am - 12:00noon
12 Kidderminster Road
Monday to Friday 8:00am - 7:00pm
Saturday 9:00am - 11:30am
165 New Road
Monday - Friday 8:30am - 6:30pm
Saturday 12:00noon - 2:30pm
Rear of 24-26 Worcester Road
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Appointments & Advice 01527 889810
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From April 6th 2016, it became a legal requirement to microchip all dogs in England, Scotland and Wales. Microchipping cats is highly recommended especially if they like to roam. In general, if your pet is big enough to have a microchip the size of a grain of rice implanted under it’s skin, they should be microchipped.
Microchipping is a quick and safe procedure that could make all the difference in reuniting you with your pet should they go missing. The microchip is the size of a grain of rice and the procedure, which involves implanting the tiny microchip under your pet’s skin between the shoulder blades is carried out by a vet or nurse.
Once your pet is microchipped, you and your pet’s details are stored in a microchip database along with the microchip’s unique 15 digit code.
Microchipping is permanent, meaning the microchip itself will last a lifetime and cannot be removed, making it extremely secure. If a pet is passed on to a new owner, the original owner can update the registered owner information in the microchip database.
When a missing pet is found, an animal professional, such as a vet or dog warden, will scan the pet to reveal the microchip’s unique code, and contact the microchip database the pet is registered with. Security checks will be performed before releasing your contact details to the animal professional, so that your pet can be reunited with you.
The unique microchip code matched with the information in the microchip database will identify that you are the pet owner, so you must keep your contact details up to date at all times. If your missing pet is found, their microchip is scanned and your old contact information is stored, how would the animal professional get in touch with you?
Put simply for dogs, microchipping is now the law. If your dog isn’t microchipped already, you must act immediately. Any animal can go missing, cats especially. Microchipping gives you a much greater chance of being reunited with your pet.
Although there is no legal obligation to microchip rabbits or guinea pigs, any animal that is large enough to have the microchip implanted should be microchipped in case they go missing or get stolen.
The UK Control of Dogs Order 1992 states that any dog in a public place must wear a collar with the owner’s name and address, with postcode, engraved or written on it, or engraved on a tag. Your telephone number is optional but is recommended. We believe this should be compulsory for cats too so that they can quickly be reunited with their owner if they go missing.
Saved my little dog’s life.
There is not enough thanks that can be given to Jo the vet, the surgeon who operated and to all the nurses who cared for Lily overnight after suffering with a Pyometra.
You are all stars!Kirsty Halldearn, Facebook
They are always able to turn a disaster into a triumph and just when your world seems hopeless they save the day with their wonderful staff, caring attitude and relaxed surroundings. Thank you for “being there”.Jade S, Best of Bromsgrove
A huge thank you to Sophie who de-matted our cat Ethel last week, she is a very happy cat now and you made a great job of her coatRachel, Facebook
Rod, Barbara and your amazing team!
There are not enough words to express our eternal gratitude to you all for saving Bella’s life.
It is not just your profession, you all care and show true love to the animals within your care.
You’ve never got exasperated with our questions or worries and been behind us every step of Bella’s journey. To say she has made a miraculous recovery is an understatement and that’s something I never thought we would be able to say.
Thankyou you all so very much, lots of love to you all xxxxxLiz Curran, Facebook
Harry my pup, had to go in for out of hours emergency care and a 48 hour stay after eating a whole fruit cake! The staff were all so lovely and helpful. They treated him immediately and looked after him brilliantly during his stay. They gave us regular updates and were always on the end of the phone line! That meant a lot… Thanks to everyone there for their hard work and love for all the animals they treat xxLouise Robson, Facebook
Helpful and friendly. Explained everything simply. Knew exactly what I needed to do with the medication.Sarah Mobley, Google
Thank you once again for the excellent care you have given to Willow during and after her TPLO surgery, as always from reception staff, nurses and vets you all show such a genuine care for the animals that are with you and patience with me and my phone calls and questions. Can’t thank you enough 🙂Sharon Edwards, Facebook
I’d just like to say a big thank you to Clent Hills on how well they handled the recent euthanasia of my 18 year old Cat and then two months later of my twelve and a half year old Staffie. I was a blubbering wreck on both occasions and from the time I went in to the time I returned to pick up their ashes, everyone was so helpful. It’s not a pleasant thing to have to do but I can honestly say having used Rod and his team now for nearly twenty years, I rate them very highly and thank them for looking after my pets through their full and fun lives.Mark Young, Facebook