Customer Reviews
Clent Hills Vets Bromsgrove are the best. We have missed your fantastic service and compassion towards the animals since removed yo rural Wales.
Shaz Butler
21:21 03 Dec 20
I have transferred my dog Bert to Clent hills from another company, simply because they’re amazing at what they do, I needed a last minute appointment one evening and Bert was checked over thoroughly and given the best treatment by barbra leaving me a lot calmer that he was being treated by the best vets! I wouldn’t use anyone else now for my furry best friend!
Charlie Wilson
20:43 03 Dec 20
all my dogs have been looked after by clent hills vets I have nothing but good words to say about them,through the good times and the bad, especially Alan who has known all 3 of my dogs and at the end of my last dog barney's life I couldn't thank chloe enough, they really do care and it's not all about the money, thankyou guy's from the bottom of my heart x
Tina Turner
20:07 03 Dec 20
Always been really good. Fitted in appointments at short notice. TCL club is good value too.
Gareth Williams
19:41 03 Dec 20
Always had excellent service and care for my pets. I’ve been with Clent Hills for years, and I couldn’t be more grateful for everything they have done for my pets over the years.
Prue Emily
19:36 03 Dec 20
Brilliant vet practise. All of the staff are knowledgeable and compassionate. They are up to date with latest research developments. Alun is the best vet we have ever used!
Jo Parish
19:30 03 Dec 20
Brilliant vets. Barbra is so lovely, when I was so upset she took care of me as well as my Persian cat Bear 🐻
Staff are so lovely and friendly too and I’ve never heard a bad word about this vets.
My mom has many pets and always has Laura and said she is brilliant
Staff are so lovely and friendly too and I’ve never heard a bad word about this vets.
My mom has many pets and always has Laura and said she is brilliant
Louise Kirby
19:22 03 Dec 20
Friendly helpful team who really do care about both pets and owners
Helen Fisher
18:58 03 Dec 20
Always fantastic service from Alan and the team with our dog, cat, and chickens!
Sarah Rooney
18:41 03 Dec 20
Our Cavalier King Charles Spaniel, Olly 🐶 has been in the amazing care of Clent Hills Vets for over 12 years now. They couldn’t be more caring in the way they treat our little furry family member, nor more supportive to us.
Sarah Paterson
18:25 03 Dec 20
We have always been looked after by Clent Hills vets. Although our rescue Bracken isn't keen on his visits all the vets have been so professional and kind.( Sorry about his nervous barking) They listen to any concerns and explain any treatments properly. During the first lockdown they did their very best to sort treatments swiftly.
Nicola J Brazier
18:22 03 Dec 20
I’ve always found the staff here very pleasant with myself and my pets, I’ve felt as though they’re really caring and informative too. They helped me when I lost my sweet dog last year I was never rushed I could stay it’s her as long as I wanted. I also have a very nervous dog and he’s treated with respect and kindness. Thank you to all.
Val Rampley
18:10 03 Dec 20
Highly recommend Clent Hills Vets they are an Amazing Team of vets, nurses,animal care assistants and receptionists wouldn't take my cats anywhere else.
Kay Wicks
18:07 03 Dec 20
My experience with the team at Clent Hill Vets in Bromsgrove has been excellent. It is always easy to book an appointment for my dog and the advice I've received has been thorough and well explained. We also enjoyed the puppy parties last year and the first aid webinar ran for free earlier this year. I would highy recommend this surgery.
Natalie Yates
17:51 03 Dec 20
Friendly staff, knowledgeable and caring. It has always been easy to get an appointment when needed, even during the pandemic. We once had to use the out of hours service and were seen within 30 minutes. The TLC club is really handy as don’t need to think about buying flea and wormer separately, vaccinations etc. Definitely recommend Clent Hills and really pleased we registered with them when we got our cat 😊
Hannah Clubley
17:48 03 Dec 20
Such an amazing and caring team. My pets (cats 🐱 🐱, dog 🐶, rabbits 🐰 🐰 🐰 🐰 and guinea pigs have been looked after by the team for years and I can’t recommend them enough
Julie Mole
17:42 03 Dec 20
The kindest, most professional, helpful team. Our dog has been very poorly this year and the care and attention he and we received was outstanding. Thank you.
Jo Burn
17:31 03 Dec 20
I could not in a million years find a better vets than clent hills ..I use bromsgrove practice ..my dog got acute pancreatitus I nearly lost him I was absolutely devastated as unknowingly I caused it by giving him titbits of human food and over the years it affected his pancreas hes now on prescription food for the rest of his life..but he's here thats the main thing ..I can never thank Mr Edwards and his team enough ..he saved my baby boys life ..the aftercare was second to non ..I was allowed to spend as much time as I wanted never rushed just so kind ..then my baby had to have 4 lumps removed I was mortified but once again mr Edward's and his team were there reasurting and supportive ..they were removed and thankfully benign ..all the way they were there for me if needed ..I would never trust my baby boy with anyone for procedures other than clent Hills vets ..x
Kerry Warman
08:43 01 Dec 20
Fantastic vets, always very professional and caring towards my dog. Open 7 days a week. I have always managed to get a same day appointment.
Mark Kelly
00:32 30 Nov 20
Fabulous staff and their work
Jayne Watson
12:55 24 Nov 20
Very professionally run with amazing friendly vets.
Karen Havinga
08:03 20 Nov 20
We always get caring and professional help at Clent, and the Covid measures in place are outstanding! Well done!
Mette Marie Feildorf
10:12 08 Nov 20
Professional and confidence giving.
David Jones
13:16 06 Nov 20
Took my puppy here for his first vet visits. Very helpful and welcoming staff and vet was very good with hugo . Would recommend.
active mind lazy body
17:38 27 Oct 20
Took my puppy here for his first vet visits . Very helpful and welcoming and very good with hugo ( my pup ) . Would recommend.
Luke
17:35 27 Oct 20
Lovely staff, friendly and helpful.
Sue Watson
12:43 22 Oct 20
We’ve been taking our animals here for 2 years now, we have them all registered for the TLC scheme - which is great! However, it’s the staff that make this place amazing. During lockdown we had to go to the bromsgrove branch which, in my opinion, wasn’t as well run. The Rubery team always call you back when they say they will, they know who you are so you don’t have to keep repeating yourself every time you call and more importantly, they love your animals they way you do. Our boy, Dexter, had many, many visits in the last 10 months before he lost his fight with cancer. They showed him nothing but care and compassion. Then during his final visit, they let him fall asleep in our arms and gave us time to say goodbye to him. I’ve never know any other vets like it, we have the remaining 4 animals (2 cats and 2 dogs) registered there and I’ll never take them anywhere else again. Dex was notorious for not eating, he’d been admitted to another vets several times in the past and we had to bring him home as they were worried he’d not eaten, we even tried to feed him there but he would never entertain the idea. However, Kassie could always get him to eat, and in return for her kindness to him, he showed her love by purring non-stop and occasionally meowing to her when she spoke to him. If you’re looking for a vets practice that actually care for your animal as if it was their own, you’ve found it.
Jennie Atkins
12:46 11 Oct 20
Picking up a repeat Prescription. Service excellent and Friendly Staff as usual. Covid measures at the forefront without detracting from this Very satisfied.
Peter Wood
15:31 10 Oct 20
Clent Hills are my go to vets, I even took my bulldog to a specialist and still think he received better care in the hands of the Clent Hills teams at Bromsgrove and Hagley. My family have used the vets for as long as I can remember for our dogs, rabbits, hamsters, mice and guinea pigs. Five stars from me
Kayleigh Smith
08:21 09 Oct 20
I had to take my dog to the Hagley practice, due to her back legs collapsing. Sadly I had no choice but euthanasia. Myself and my dog were treated with such compassion and kindness and my dog Jess most importantly was put to sleep with dignity. Thank you clent hills vets.
Deborah Jones
17:54 07 Oct 20
Competent staff, doctors and management
vanya kyuranova
10:04 06 Oct 20
The vets was great , everything was explained to me and they seen both of my dogs at the same time , will not be using any other vet and I would strongly recommend clent hills vets to anyone, they are great
ian Haywood
08:29 02 Oct 20
Always professional
David Jones
14:55 26 Sep 20
Lovey vets, wouldn’t go anywhere else. My anxious dog is always at ease here and loves the fuss he gets.
Sarah Howard
12:43 25 Sep 20
I can't overstate how impressed I feel after taking my dog Nissa here today for the first time. The whole team went above and beyond in their warmth and friendliness. The vet I saw was extremely kind, patient, and helpful despite being tired at the end of a long work day. She understood and answered all of my concerns as my dog has a lot of health issues. She immediately recognised and diagnosed all of my dog's problems as if she'd been my dog's vet for years. All of the staff were wonderful with my dog. The price was reasonable and amazing value for the level of care the vet took. Also, they were covid secure and took it seriously which is great to see. I'm thrilled and very grateful to find such an excellent clinic.
Josh Wilson
18:34 24 Sep 20
It's the best vets by far definitely recommend
Richard newton
19:32 21 Sep 20
Kristina took care of our hound last Thursday. It ended up being a bigger operation than we anticipated but she kept us up to date throughout. She showed great care and compassion to both Chief and myself and I cannot thank her enough xx
Julia Ridgeway
15:21 19 Sep 20
Would highly recommend this vets. They genuinely care about the animals welfare and give the very best care.
Claire Ashton
15:05 13 Sep 20
Lovely vets but very busy. Took our rats here and were treated just as well as any other.Only slight point was, as it is so busy, the car park was full and the appointment time was not kept. However for a lively and attentive vet it did not bother us so much.
Jason Anderson
18:50 07 Sep 20
Staff are excellent. Treat the pets as if they are their own. Very pleasant on arrival and extremely helpful. Would highly recommend against my old vets of 14 years who really could not be bothered we left
Helen Legg
13:31 06 Sep 20
Great vets after being a user of vets 4 pets for 6+ years we changed to here and would never go back. All vets are very caring and loving towards our pets. Fran, Laura and Steph who are vets for the vets group are wonderful at their jobs. They can always get you seen when needed and never leave your pet waiting for care. Reception staff are very kind and polite, always thorough and know what they're doing as do all the staff here. Really couldn't rate them any higher!
Abigayle Sophia Barnsley
11:23 01 Sep 20
Staff very friendly
Stardazzle01
17:01 29 Aug 20
Great staff and great facilities !
Darron Field
10:52 29 Aug 20
Friendly, helpful, welcoming staff and vet, costs explained and kept to the minimum required in terms of treatment/tests. Overall excellent experience from the first telephone call to the appointment itself. Highly recommend, even the dog enjoyed his visit!
Karen Clarke
18:12 28 Aug 20
Very helpful and friendly service was very good. I lost my beautiful friend. I had to have JEDI put down because he was very ill. Bless him. and i wouldn't like him in pain. But i miss him so much. Thank you. For he card xx
Margaret Owen-Taylor
13:36 28 Aug 20
I love this vets. They are brilliant, they are caring and kind. Experienced but not to expensive
Sarah Bishop
09:47 25 Aug 20
Really,really good vets .Had the right diagnosis and medication .Staff are welcoming and supportive.I highly recommend Clint hills veterinary .Really grateful that we have people who cares .
Everita Irbite
16:59 24 Aug 20
Fantastic as normal
Wayne Clayton
11:21 22 Aug 20
Very professional at all times
Ian Harris
09:20 17 Aug 20
I can only say that as always clent hills have been wonderful. Thank you for looking after Rocky
Helen Redgrave
08:21 15 Aug 20
Excellent vets and nursing/admin staff. Superb, compassionate service. One of the best vet practices I've known, in decades of animal ownership. Unreservedly recommended.
Therese Down
14:19 12 Aug 20
Absolutely fantastic with my hound, really well set up with covid 19 distancing
Tim Freeman
14:17 09 Aug 20
Very friendly and we're lovely to my pup
Alicia White
21:15 08 Aug 20
Fantastic vets. Would highly recommend them. They did a fantastic job with my cat. They were so thorough. I wouldn't go anywhere else in bromsgrove.
Sumeera Hassan vanes
09:31 06 Aug 20
Clent vets in rubery is the only Place we will take our Dogs. The team are so caring not only of the animals but of their owners too! Will was Brilliant in caring for our dog lily following her operation. All The staff are so warm and friendly and nothing is too much trouble! Thankyou all so much For all you do!
sabina baker
11:40 04 Aug 20
The Best Around, from Rod, Steph, all the Girls and a special mention to the wonderful girls on reception
Chris Round
16:44 03 Aug 20
Always really good.
Adam
09:03 31 Jul 20
staff here are so lovely and genuine so caring they helped our cat Sheba who had an injured spine this stopped our cat from walking pooing eating jumping but . We found out our neighbour hit her with a brick after admitting this and said she hates cats. She also attacked our other cat who now became unwell too. Police won’t do anything. Neither will rspca . They do not seem to care about animals being hurt by people.Our cat was sort of paralysed but this was reversed afterWeeks of acupuncture vets at manor vets were baffledHow it had made a paralysed cat walk again and everything else they said next time they get a pet with similar issue they will try acupuncture because it exceeded their expectations and blood circulation boost seemed to help.We did not really like laser therapy because we felt this would make our cat go a step backwards so we discontinued this. Our cat was kind of stiff on her legs after this but acupuncture and physio. Helped and it was like magic.Anyways all vets we saw said our cat was a miracle cat that she began walking after10 sessions of acupuncture 10 sessions of hydrotherapy and physio therapy . Sheba really loved getting a massage and acupuncture it made her super relaxedThank you to all the staff here for all your hard work and support all of you are wonderful keep it up and stay positive minded.
Fereya Darian
11:13 28 Jul 20
Great service, some honestly lovely staff.
Jason Benson
18:24 26 Jul 20
Took a cat as she was having trouble going to the toilet. She was seen within a few minutes of arrival and greeted by name. The vet was very thorough and said there was no problem and she was very healthy.
Helen Gibbins
08:10 25 Jul 20
Wonderful, caring, skilled, kind - fantastic vets
Laura Fishwick
17:03 24 Jul 20
Really professional and friendly
Stuart Oldfield
09:09 21 Jul 20
What a wonderful vets this is, the staff are so welcoming. My little puppy unfortunately fractured her knee and within 2 days had to have an operation, they kept me informed throughout the day and gave me hope the operation would run perfectly fine. Thankyou to Barbra who preformed the operation you did amazing. Little Winnie is now at home resting 🥺❤️
Megan Williams
18:50 08 Jul 20
Couldn’t recommend Clent Hills in Bromsgrove enough!
Always friendly & helpful
Always friendly & helpful
Vix Hatters
10:08 07 Jul 20
Very good and very kind in a sad time
Andrew Essex
17:31 06 Jul 20
My family want to say a HUGE thank you for the team for looking after my beautiful girl yesterday and saving her little life. We rushed into the Vets after Tilly had been stung by what we think was a Honey Bee but we cannot be sure. Anyway she deteriorated fast and went into anaphylactic shock within minutes, unfortunately we were on a walk so it was a race back home for us to get to the vets. we were there within 30-40 minutes of the sting and she was grey :(
i havent felt that scared and panicked in a long while.
thank goodness for the Vet, he did a fabulous job of bringing Tilly back to us, sadly I cannot remember his name but we are eternally grateful ❤
i havent felt that scared and panicked in a long while.
thank goodness for the Vet, he did a fabulous job of bringing Tilly back to us, sadly I cannot remember his name but we are eternally grateful ❤
Jo Jenkins
08:34 27 Jun 20
Wonderful team so caring can't wait for you to open again x
Elizabeth Ward
16:37 26 Jun 20
I can not praise the Clent Hills Team enough . Victoria and Kim are so friendly and helpful ! , whilst working under these horrible times of COVID 19 . I wouldn't take my dogs anywhere else .
Kerry Bateman
13:33 14 May 20
Went to Clent Hills Vets in Bromsgrove a few days ago, as our kitten had a really sore weepy eye. Dom the Vet sorted us out and her eye looks so much better now... you are a brilliant vets and offer a great service under these very difficult times, well done to you all, stay safe x
Caroline Helen Jones
15:22 01 May 20
Have used Clent Hills Vets for quite a few years now and would never go anywhere else. Always helpful and friendly and, unlike the practice we used before, will never order unnecessary tests or medicines, etc, just to make money. Trust them completely to do what is best for our Springers.
Elizabeth Pengelly
12:36 14 Apr 20
Happy friendly place and very caring. Makes you feel relaxed and calm when you have problems with your pets
Andrew Hartill
18:36 23 Mar 20
Great care and aftercare
Trevor Orton
17:10 15 Mar 20
First time we have been there today and may I say what very friendly staff they have working there and a lovely clean place it is too. Well done all
Lisa Shillingford
11:10 10 Mar 20
Amazing and friendly
Rebecca Attree
15:00 26 Feb 20
You couldn’t ask for a better team. Alf our Collie, as soon as we mention vets and paddle he is excited to go, the welcome and attention he gets on arrival is amazing. We can’t thank the team enough.
Ade & Sue TAYLOR with Alf
Ade & Sue TAYLOR with Alf
Ade Taylor
11:10 08 Feb 20
The team are super friendly and supportive and have been there throughout some hard times! They are super understanding! Couldn’t recommend them more! Will is the best!
Emily Dearn
20:44 23 Jan 20
Just amazing and my puppy is always so happy to come here and to the rubery branch! She gets so much love and support it’s unreal ! Thank you all, making good progress x
Leanne Clay
23:12 16 Jan 20
I cannot praise the staff here enough. We had to have our 18 year old cat put to sleep. Ivan is such a compassionate and professional vet. He really helped us deal with the decision. He very kindly suggested us having my boys paw prints taken as a keepsake and it’s a very special, simple thing to do. Clearly we were distressed so we were escorted out avoiding the main reception and you are able to go back to settle the bill in your own time. I have been dreading the day my cat had to go and although heartbreaking the staff were fantastic. The care all of my animals get here is first rate.
Sarah Bond-Williams
21:16 08 Jan 20
First time visit to Clent Hills Vets Rubery yesterday. The practice has a lovely family feel. Very friendly staff who were lovely with my two anxious terriers and their humans!
Louisa Murphy
06:37 07 Jan 20
Wonderful team who sorted my beautiful little cat out at really short notice, I really can't recommend them enough, so caring and compassionate, won't take my little girl anywhere else.
Kevin Whitehouse
21:29 06 Jan 20
A massive thank you to all staff, especially those who were working Thursday afternoon! Not only have you always taken great care of my pets but you also took great care of me whilst waiting for the ambulance to arrive. I can’t thank you enough for your kind actions, what a fantastic team you are.
Manjinder Matharu
17:12 04 Jan 20
My dog Rocky is currently undergoing investigations for IBD with bloods and scans done. Awaiting a possible biopsy soon. The vet we see is Dom and he is amazing and very knowledgeable. The care my dog has received has been second to none. He even rang today with one of the blood test results and to see how my dog is doing. There is going to be a need for ongoing management for his condition until stabilised. Can not recommend them highly enough and they do not over charge. I also recommend Petplan as these vets deal direct. So you pay the excess and they do the rest. You get what you pay for! Thank you Clent Hills.
Jai Ne Pop
17:09 28 Dec 19
Good appointment system, nice people and the monthly payment plan for the dog seems good VFM
Stu Humphries
22:33 18 Dec 19
Amazing caring vets x
vivian childe
01:09 12 Dec 19
Good vets no messing around straight to the point
Leslie Poulton
13:22 09 Dec 19
Well, where to start.. On Sunday 8th December we faced the most difficult decision in our lives and that was to put our Tessy, a 15.5yr old staffy X to sleep. We came in a large number to see her through.
From the bottom of our hearts we'd love to thank how amazing you guys were. I suppose it takes years to train as a vet but nothing can train you for the emotional side in dealing with your blobbering mess of clients 🤣
Kristina was amazing and so was the team. Very thorough, knowledgeable, respectful, understanding and full of empathy.
We use Special Friends as they are more local to us but will highly recommend you guys for your professionalism, love and care to us and our Tessy's final breath.
From the bottom of our hearts we'd love to thank how amazing you guys were. I suppose it takes years to train as a vet but nothing can train you for the emotional side in dealing with your blobbering mess of clients 🤣
Kristina was amazing and so was the team. Very thorough, knowledgeable, respectful, understanding and full of empathy.
We use Special Friends as they are more local to us but will highly recommend you guys for your professionalism, love and care to us and our Tessy's final breath.
Craig Healy
09:57 09 Dec 19
Dream and our family are delighted with the care we get at the Rubery branch. I’m very protective with my dog as she means the world to me, and I feel at ease when she’s at the vets as they show nothing but professional and and passion for their duty of care. All the team members are so lovely and absolutely adore Dream (even if she is being a diva)Couldn’t ask for better service! Thank you !
Roslyn Smith
12:11 06 Dec 19
Visited Clent Hills for our puppies 10 week vaccination, can not fault the care we received and the advice given. We are new puppy owners so had lots of questions for the team. Highly recommend the practice. Thanks to all.
Steven Young
18:23 05 Dec 19
I recommend client hills vets. I can't thank them enough for saving my cat because she had scratch cat fever and she only had 40% to live but she pulled through with their help and myself. Thank you again.
Melonie Willimson
22:04 04 Dec 19
Amazing vets! All the team are so friendly and always do the utmost to look after our dogs. The team have also helped us through some very difficult times and are always so lovely. 10/10 every time!
Lucy Dearn
20:28 03 Dec 19
caring compassionate service. vets here are lovely
Judith Worrall
13:35 18 Nov 19
Can highly recommend Clent Hills Vets. Sadly had to say goodbye to our little boy Freddie on Monday and Stephanie was brilliant. She is so compassionate and caring, couldn't wish for a better vet. Thank you for looking after him over the years x
Sarah Brierley
19:57 08 Nov 19
Very friendly and attentive
Martyn Groves
17:35 08 Nov 19
Brilliant vets and the vet is amazing and really friendly much better than where we were before
Rebecca Young
10:23 01 Nov 19
Really friendly staff, they are all willing to go the extra mile to help in whatever way possible
Jonny H
18:16 22 Oct 19
Wonderful vets. Informative, friendly and approachable. Reception staff always greet you with a smile and offer you a warm drink. I've never felt so welcome. I'd never go anywhere else with my pets.
Katie Harper
17:43 22 Oct 19
Every care and respect always shown to our pet; any treatment fully explained.
Pamela Holliday
15:23 15 Oct 19
Best ever!lovley people been with them for over 20 years.xxx
Jane Halstead
21:22 12 Oct 19
What a lovely bunch of compassionate and caring people you all are, especially thanking Will and Cass (I think her name is, I wasn't in a fit state to take anything in) on reception, for their kind and loving attention they gave to me today after the heartbreaking loss of my lovely cat Noo-Noo. 💙
Ellan Cole
19:57 02 Oct 19
The staff are absolutely excellent, really caring and all love dogs. The results have been impressive.
Scott Fuller
11:42 15 Sep 19
We had to have our beloved little dog put to sleep this morning. I couldn’t have asked for better care , we were taken in and out of the back doors so we didn’t have to go through the waiting room , not just distressing for us but for other people witnessing our distress . Liz was very patient , kind and understanding and made sure we were happy with all the decisions made , she gave us the space and time needed for our goodbyes and was calm and kind . Couldn’t have made a horrible situation any easier ... thank you to all the team xx
Emma Brett
10:59 13 Sep 19
Been A member of their pet plan for over three years. Vets very frequently and explain everything in simplistic terms.
Alan McCoy
17:13 01 Sep 19
Always the right prognosis & treatment to match.Good vets. Paul allen
Paul Allen
12:05 24 Aug 19
lovely staff very friendly.i took my fur baby here to go over the rainbow bridge.today i received a lovely card with forget me not seeds how lovely is that..thank you
Tina Doyle
12:50 17 Aug 19
Thank you to Jo and the rest of the team. One of our puppies were poorly, clent hills vets worked their magic, he now a bouncy 10 week old. Jo came to our house and vaccinated, microchipped and health checked our puppies, Jo and the vet nurse were fantastic with them. Stan lee will see you next week for his third lot of jabs ❤️
Nicola Lowe
18:57 16 Aug 19
I rang clients hills on saturday in a bit of a state as a neighbours dove had jumped into our garden and attacked my shitzu. they were fantastic calming me down on the phone and telling me to bring tilly straight down. on arriving I was seen by Dominic and he was great explained everything took tilly away to be sedated and then brought her back to me in the waiting room after she had had her stitches. just wouldnt go anywhere else. all staff are fantastic. picture of tilly after will got her home on saturday
Julie Lynch
13:40 15 Aug 19
We rescued our pug Poppy 3 years ago now and Liz the vet has been absolutely brilliant with her.
Poppy doesn’t warm to people very much because of her past but always wags her tail at Liz.
I especially want to thank her for everything she has done for her recently with the terrible eye ulcer she had.
It’s all cleared up thanks to Lizs excellent care. ❤️
Poppy doesn’t warm to people very much because of her past but always wags her tail at Liz.
I especially want to thank her for everything she has done for her recently with the terrible eye ulcer she had.
It’s all cleared up thanks to Lizs excellent care. ❤️
Nat Cerrone
11:42 15 Aug 19
My Staffordshire bull terrier Lola has recently been operated on at Clent hills vets by Dominic. I cannot praise him enough, the operation was successful which of course was brilliant. He explained everything in a way that was easily understood and he actually cares which is a fantastic bonus, wouldn't take my fur baby anywhere else. also the receptionists are all lovely especially kim kept me calm at a very upsetting time. Thank you to everyone xxxxxxxxx
Amy Badger
07:48 15 Aug 19
First class service and great company in fact wonderful company
Gazza G Garmin
16:05 04 Aug 19
Ace vets!
Andrea Tomlin
21:04 03 Aug 19
A* care from vet Alan and Veterinary nurse Emma today microchipping and vaccinating my litter of whippets. They are both professional and knowledgeable and so friendly and reassuring I would highly recommend them. Thank you
Shelley Weston
09:58 26 Jul 19
Best Vets we’ve ever used. They are brilliant vets and they really listen to you when you have genuine concerns. Above all they show they really care for the our dogs and want to do the very best for them.
Jackie Medler
14:13 25 Jul 19
Very helpful
Paolina Rambini
21:36 15 Jul 19
Best vets ever, I've had a few pets over many years & Clent hills have been by their side every step of their life
Sioned-Angharad
10:36 14 Jul 19
Cannot thank this team enough! Jessie LOVES her swimming and grows with confidence every time she’s in the water! Although we all get soaked at times there’s always a belly full of laughter. So glad I started her swimming. ❤️
Cj Binner
11:05 09 Jul 19
I cannot recommend this practice and Hagley practice highly enough. The staff are wonderful. Kind, caring, compassionate and honest.
Sarah Andrews
19:33 30 Jun 19
The staff are brilliant. Compassionate, understanding, caring for both pets and their owners. Cannot recommend them highly enough.
Sarah Andrews
19:29 30 Jun 19
Great care always happy to see chester
Kevin Denyer
17:10 30 Jun 19
Very very competent & friendly staff
Jason Benson
08:23 26 Jun 19
suzie, the amazing swimming cat, had her hydro therapy here. Treadmill then swimming! now climbing trees and getting on the top bunk!!!
Claire Thompson Wickens
18:39 21 Jun 19
Caring
Pauline Jones
14:53 12 Jun 19
Absolutely fantastic vets staff are so welcoming and the service you get his second to none definitely recommend this place
Richard newton
05:21 07 Jun 19
Luckily my dogs have not needed rehab treatment as yet , however 3 of them have had for fun swimmies . Can’t praise the girls enough for their dedication love and sense of fun with the dogs . They enjoy their work and it shows .
Malc Berwick
17:37 15 May 19
fantastic vets staff are great wouldn't take my cats anywhere else always friendly and caring
Anne Nancy Morrison
19:54 12 May 19
Always fantastic service and friendly advice, huge thanks to Rod with he's help with Cooper and his breathing issue.
peter martin
07:11 09 May 19
Honest vets , friendly staff plus greyhound specialist
Tony Milko
12:31 19 Apr 19
Jo T has provided the most wonderful care to our dog Florence with her ongoing health issues over the last few years. He has the most amazing ability to relate to dogs and relax the most anxious who come into his care.
When the time came for Flo to need to be put to sleep, he spent time discussing the rationale for the decision with our children and involved them in the process right up to the end! Sarah and Jo came to our home and Flo went to sleep in my daughters arms, being stroked by my son! As beautiful as it could have been. We cannot thank them enough!
Nicky and the other staff have been amazing on our sad journey! Thank you!
Being a client of Clent Hills vets feels more like being part of a family! Why would you not want that for your pets?💕
When the time came for Flo to need to be put to sleep, he spent time discussing the rationale for the decision with our children and involved them in the process right up to the end! Sarah and Jo came to our home and Flo went to sleep in my daughters arms, being stroked by my son! As beautiful as it could have been. We cannot thank them enough!
Nicky and the other staff have been amazing on our sad journey! Thank you!
Being a client of Clent Hills vets feels more like being part of a family! Why would you not want that for your pets?💕
Claire Whyatt
07:35 19 Apr 19
Lovely staff very polite and helpful greeted with a free hot drink. The dog felt a ease unlike any other vet.
Paul Higgs
14:11 13 Apr 19
Lovely, caring, friendly, professional place with lovely staff who you can see have such care and compassion for the animals they look after. Always offer great advice and always flexible if extra appointments are needed. Very knowledgeable and a great centre with lots of treatment options. Wouldn’t take my dog anywhere else!
Melanie Foster
12:57 08 Apr 19
all so caring Will is so patient very nice
Susan Scally
08:04 08 Apr 19
I have always used Clent Hills Vets for my dogs and wouldn’t go anywhere else . The level of love , care , attention and professionalism is second to none both to animals and to us. Today for the first time took our 8 yr old sprocker Jimmy to their new hydrotherapy centre for a confidence building and fun swim. The staff there were every bit as professional and friendly . Great customer awareness from both teams . Thank you .
Malc and Irene Berwick .
Malc and Irene Berwick .
Malc Berwick
13:40 02 Apr 19
Great service,kept us informed and amazing operating skills from Stephanie on our little Owl,Scratchy .
Sean Comfort
14:37 29 Mar 19
we had to say goodbye to my baby boy Jayjay tonight, our hearts are broken but couldn't of wished for a more beautiful, peaceful send off thank you Stephanie Greenwood and Ines for all you did for my boy. Loads of love The Murray family x
Jill Murray
21:41 28 Mar 19
my dog amber has had 4 big opperations at clent hills, all have been done proffessional with care and expertise, she always is still happy to go to her appoinment even after being left 4 times. thankyou clent hills
Joanne Sabin
20:17 26 Mar 19
I have been using this surgery for decades and have always been impressed with the treatment received from the vets and the rest of the staff team. Over the years the team have treated many of my rescue animals with care and I feel confident to take my animals there. I would recommend Clent Hills vets to others and if you have smaller animals as in rodents I'd recommend Stephanie Greenwood for being very experienced in small animal care and treatment.
Alison T
19:56 25 Mar 19
100% highly recommend the vets and there wonderful staff.THANK YOU...Rod and your team .We had 11 puppies delivered yesterday. Mum and fur babies doing well.massive thank you xx
Tracey Mercedes
12:35 21 Mar 19
I found this to be an outstanding vets practice. Will and the whole team offered an excellent service. Will gave us loads of advice and reassurance, not just a prescription.
Simon Woods
08:14 16 Mar 19
Probably one of the greatest veterinary centres I've ever experienced.Great personal service. Will and the team really care as much for your pets as you do
Alexander Metcalfe
17:30 15 Mar 19
Very understanding ,kind and wonderfull vets ,nurses and receptionists would recommend them whole heartedly.
Beverley Clarke
13:58 15 Mar 19
Over the past few months we have been taking our rabbit Ted to Clent hills vets for treatment to which all the members of staff worked tirelessly to help him and after many months we sadly lost the battle and had to have him put to sleep, I would like to thank each and every member of staff for your hard work, you were fantastic!
Max-Edward Sanders
08:51 13 Mar 19
Woody was diagnosed with elbow dysplasia at just 8 months old and underwent surgery to remove bone fragments from his elbow, we are in the process of building up his muscles (vets orders) and part of his recovery has been our weekly hydrotherapy sessions.
I have real admiration and appreciation to you guys for everything you have done and are continuing to do to help Woody lead a normal, healthy life.
We all love coming to see you each week and Woody absolutely ADORES Harriet! 😍
Thank you, thank you, thank you - you're the best!!!
I have real admiration and appreciation to you guys for everything you have done and are continuing to do to help Woody lead a normal, healthy life.
We all love coming to see you each week and Woody absolutely ADORES Harriet! 😍
Thank you, thank you, thank you - you're the best!!!
Liv Turner
13:16 20 Feb 19
Really friendly staff definitely recommend taking your pets here
Richard newton
18:55 05 Feb 19
Very professional. I feel my dogs are in good hands at this practice.
DANIEL OLLEY
18:41 23 Jan 19
Very professional & a loving care of animals. Our 20 yr old cat was completely unphased & unstressed by his visit today. Can thoroughly recommend this practice for anyone that cares about their animal's health. Lovely staff.
Gill Jerrom
15:33 22 Jan 19
Very good
Frances Carter
19:55 30 Dec 18
What a amazing bunch of people! So informative and welcoming. My boy loves his sessions and has really helped him back into 4 paws after his major operation. I was so worried about his progress, but any worries I have the staff go out their way for my fur baby. Like a member of the family.
Thank you all so so much and I’m so glad I found you. Will be bringing my other 2 along for a play swim.
Thank you all so so much and I’m so glad I found you. Will be bringing my other 2 along for a play swim.
Stacey Dingley
12:57 28 Dec 18
Brilliant
BlackCountry MagdeburgDave
19:12 21 Dec 18
Dont know many vets but JT who works there is amazing with my dog
Stephen Bradley
17:33 20 Dec 18
Been with these vets for 15 years. Wouldn’t go anywhere else and would highly recommend 👍
Lisa Maxfield
20:03 11 Dec 18
Nellie our Bernese mountain dog is 10 weeks post op of her 2nd cruciate surgery this year. She had laser therapy 4 days after op and is now having her treadmill sessions again! She loves coming to the centre and particularly loves Harriet!! (And the fish!)
All the team there are fab and work wonders. She is fully weight bearing on both legs already and is building muscle. Well worth it! Thank you girls x
All the team there are fab and work wonders. She is fully weight bearing on both legs already and is building muscle. Well worth it! Thank you girls x
Sue Edwards
17:43 01 Nov 18
most amazing vet J T sorted my beautiful 😻 sid after being bitten. kept me informed. thanks
Hayley Pardoe
16:26 18 Oct 18
I have know this practice since it was overtons when I worked there when I was 16 vets always did their up most, loved thier honesty and professional way of working.
Emma Turner
17:57 11 Oct 18
I do not have the words or the eloquence to express how deep the care and the love of animals everyone at Clent Hills has,; what they do is beyond words ....
Hamilton White
21:10 17 Aug 18
Shadow was referred by vet due to a leg injury, she was a bit worried to start with when the water started to come in the treadmill but every care was taken to reassure her and with a supply of treats shadow soon gained in confidence, looking forward to next session😀🐕🐾💜
5 stars
5 stars
Michele Roberts
16:50 10 Aug 18
My cat Zorro almost died several times, the vets here managed to save him. The care that the vets provided is outstanding, I didn't think anyone could care more about our cat than we do!! They tried absolutely everything!! I want to mention Barbra, Laura and Allun, for not giving up on our boy, and for working extremely long hours throughout the day and night to care for him and all the other animals. We were allowed in any time to see him, and they always made time for us even though they must of been so busy with appointments. It's nice to know we have a good vets that we can rely on to look after our pets in the future �
Aimée Morgan
21:58 22 Jul 18
Thanks for the brilliant service and care from all staff again today, making Pippa and Lotties treatment as stress free as possible ��
Tina Susan
22:01 06 Jul 18
Great operation on my Ridgeback by JT and the nurses. All observed by Freyah my daughter who was on work experience. Thanks Guys, Aro is doing great and thanks to Sarah also :)
Jon Stevenson
21:05 05 Jul 18
We took our haemophiliac dog baggins for physio with Emily ABSOLUTELY BRILLIANT. They go the extra mile no hesitation to recommend the gang here. Always looking for the best ways to help your pet and ensure they are safe and happy can’t recommend enough a massive thank you especially to Emily cx
Wendy Sutton
12:33 27 Jun 18
Cant thank the girls enough for helping my 1 year old little boy he got diagnosed with elbow dysplasia at the age of 10 months and is now a completely different dog he actually enjoys walking these girls are miracle workers and do an amazing job
Karlie Jones
17:48 23 Jun 18
Superb vets attended an of hours emergency when my regular vets wanted us to go to Smethwick at 3am with a very distressed poorly dog
Thanks to Alan and Jo for taking good care of Maisie we we definitely be staying with Clent Hills in the future
Thanks to Alan and Jo for taking good care of Maisie we we definitely be staying with Clent Hills in the future
Shirley Addis
09:23 12 Jun 18
Fantastic team of dedicated professionals
Eileen Godfrey
05:07 09 Jun 18
These ladies wow!! Emily started treating my 13yr retired agility collie cross last October for Osteoarthritis in her hips and Lumbosacral Disease. Through regular laser and massage sessions we have our naughty funny girl back, getting up to all sorts of mischief. Emily and Harriet also fitness swim/treadmill my young WSD who is just starting his agility career. They are both so patient, kind and considerate. You guys are just the best, thank you
Kas Sanders
17:41 30 May 18
I can't fault the customer care and the knowledge of the vets. Just a couple of points that have reduced my feedback:
1. Having never taken our 4 year old dog to the vets, other than the usual jabs etc, it was quite a shock to be charged £193.36 for a 10 minute consultation and a diagnosis of 'an allergy'. (£133 of this was for 3 weeks worth of tablets). The vet had given me absolutely no idea of costs involved during the consultation, so when paying at reception my face must have looked a picture.
Luckilly it was payday and I had that sort of money. Had it been last week it would have been a very different story. I can claim just under £100 back through insurance, which has softened the blow ( slightly).
2. Although it's nice for customers to handle items they wish to purchase, I think it would be a much better idea to have your treats etc behind the reception. It's a sensory overload for any dog entering a reception full of animals without the addition of treats surrounding them.
1. Having never taken our 4 year old dog to the vets, other than the usual jabs etc, it was quite a shock to be charged £193.36 for a 10 minute consultation and a diagnosis of 'an allergy'. (£133 of this was for 3 weeks worth of tablets). The vet had given me absolutely no idea of costs involved during the consultation, so when paying at reception my face must have looked a picture.
Luckilly it was payday and I had that sort of money. Had it been last week it would have been a very different story. I can claim just under £100 back through insurance, which has softened the blow ( slightly).
2. Although it's nice for customers to handle items they wish to purchase, I think it would be a much better idea to have your treats etc behind the reception. It's a sensory overload for any dog entering a reception full of animals without the addition of treats surrounding them.
Shell Harty
16:09 25 May 18
Sadly had an emergency situation in the night, last night, with my friend's dog. The vet she uses wanted us to get to Smethwick!! It was obvious to me this would be his last journey as he was elderly and very poorly anyway. We are both in our late sixties with mobility issues apart from the distress of the situation and being 2am. I looked for something nearer and found that Clent Hills provide a 24/7 service. We took the little chap there and could not have better care. The lovely vet we saw was kind and tender (Anna), explained everything and once the decision was made that it was time, the procedure was completed efficiently and quickly with great kindness. It was also not inordinately expensive as some places can be. Thank you so much. Nothing will stop the pain and distress of a situation like this but it was considerably easier with the wonderful care.
Jan Hardiman
19:12 29 Apr 18
Always excellent Thankyou to all your care team and vet Barbara for always taking care of us and our dogs ❤️
Claire Harper
09:40 27 Apr 18
In January i had to make the decision to ask Clent Hills Hagley for their help regarding my companion Stafford who simply gave up after the recent death of my wife . Joao and Sarah visited me and and gave my girl every chance to go on which to me was much needed support but alas we all agreed to let her go. I was contacted by Clent View just to check on my welfair...what can i say.. true humanitarian and veterinary care. Thank you Alan thank you Clent Hills.
Gary Martin
07:01 25 Apr 18
I changed to Clent many years ago as the vet we used we weren’t happy with, Liz is fantastic, saw my dog right through her illness, unfortunately we had to see an out of hours vet when my dog Took a turn for the worse, I was very upset and disappointed that we couldn’t wait for Liz but under the circumstances we had no choice, a superb veterinary practice, highly recommend to anyone
Jan Gray
13:12 22 Apr 18
We said a heartbreaking goodbye to our rescue German Shepherd in December 2017. A tragic time but the kindness of the vet JT, the nurse and receptionist helped me tremendously. I had the same excellent support from Hayley with my cat in August 2017. I will register my latest rescue German Shepherd with you soon. Thank you.
Joanne Raybould
21:41 14 Mar 18
I would just like to say how absolutely amazing Rod and Emily were on Sunday when we had to bring our Beloved Ruby in severely poorly x
Both had so much care and compassion . Rod so gently but honest and truly caring .
The most devastating time we have had and we thank you for taking care of her as she took her final journey x x
Also to the couple with their little dog who took the time to talk to Elliott outside as he was so upset . Thank you from the bottom of my heart
Ruby was the most wonderful companion and she deserved the best of care most certainly in her final hours and you made sure of that .
It’s not just about the start of any journey but also the end is where you need the care most x
Thank you from our broken hearts xx
Both had so much care and compassion . Rod so gently but honest and truly caring .
The most devastating time we have had and we thank you for taking care of her as she took her final journey x x
Also to the couple with their little dog who took the time to talk to Elliott outside as he was so upset . Thank you from the bottom of my heart
Ruby was the most wonderful companion and she deserved the best of care most certainly in her final hours and you made sure of that .
It’s not just about the start of any journey but also the end is where you need the care most x
Thank you from our broken hearts xx
Hayley Bagley
07:23 13 Mar 18
Thank you all for your fantastic help and support in treating our cat, Sylvester.
Sadly, we had to have him put to sleep today; but everyone at the clinic has been amazing, especially Laura.
Thank you all SO much for making what has been a dreadful time for us, that much easier to find closure with.
You guys are heroes. Thank you.
You are "our vets" now.... nothing else comes close to the same service and level of care.
Love & Peace my friends. x
Sadly, we had to have him put to sleep today; but everyone at the clinic has been amazing, especially Laura.
Thank you all SO much for making what has been a dreadful time for us, that much easier to find closure with.
You guys are heroes. Thank you.
You are "our vets" now.... nothing else comes close to the same service and level of care.
Love & Peace my friends. x
Keith Knight
21:41 20 Feb 18
I can't recommend Clent Hills (particularly the Rubery branch) enough.
I thought I had it good at my previous vets but I decided to move as Clent Hills is now easier for me to get to.
Appointments are always on time (if not early!) and Will and Barbara are absolutely lovely. They take a genuine interest in the health and wellbeing of my cat and always know up to date case history meaning I don't have to start from scratch in explaining her problems at every appointment.
Appointments are never rushed and they always take time to talk through treatment options, rationales for their suggestions and answer any questions that I have.
Will has also called me on numerous occasions to give me updates and always returns my calls when needed.
I should also say that the reception staff and people on the phone lines are amazing as well - always willing to do that little bit extra to help!
Thank you! :)
I thought I had it good at my previous vets but I decided to move as Clent Hills is now easier for me to get to.
Appointments are always on time (if not early!) and Will and Barbara are absolutely lovely. They take a genuine interest in the health and wellbeing of my cat and always know up to date case history meaning I don't have to start from scratch in explaining her problems at every appointment.
Appointments are never rushed and they always take time to talk through treatment options, rationales for their suggestions and answer any questions that I have.
Will has also called me on numerous occasions to give me updates and always returns my calls when needed.
I should also say that the reception staff and people on the phone lines are amazing as well - always willing to do that little bit extra to help!
Thank you! :)
Nicki Maglione
13:43 30 Jan 18
I have been using Clent Hills for around 8 years and cannot recommend them enough.
I find the staff really helpful whether that is offering advice over the phone or when I am visiting the clinic. My dog, Archie, see's Alun for his appointments. Alun always takes time to listen to what is wrong and offers lots of great advice and solutions to help and really cares about what is best for Archie. The appointments are never rushed which is refreshing having previously been at vets where you are required to be in and out in 5 minutes.
The support staff have also been really helpful, especially when it comes to processing the numerous insurance claims and were also always on hand to offer advice on the process etc.
A visit to the vets is not something to look forward to as it usually means you have a poorly pet, but at Clent Hills I know I am in safe hands, which makes the whole experience much easier.
I find the staff really helpful whether that is offering advice over the phone or when I am visiting the clinic. My dog, Archie, see's Alun for his appointments. Alun always takes time to listen to what is wrong and offers lots of great advice and solutions to help and really cares about what is best for Archie. The appointments are never rushed which is refreshing having previously been at vets where you are required to be in and out in 5 minutes.
The support staff have also been really helpful, especially when it comes to processing the numerous insurance claims and were also always on hand to offer advice on the process etc.
A visit to the vets is not something to look forward to as it usually means you have a poorly pet, but at Clent Hills I know I am in safe hands, which makes the whole experience much easier.
Rachel Paramore
15:30 10 Jan 18
Took cats for operation Wednesday morning and staff were great and reassuring. Picked them up same day and the vet spoke through the procedure and the after care and couldn’t be more pleased. Thankyou for all your help. X
Chelsea Wakelam
11:14 05 Jan 18
My cat went into Bromsgrove today to be spayed, I was very nervous about him, but was reassured by the vet and staff that everything would be fine, I was called as soon as Hector came round, he was home by 4pm, as if nothing had been done, and has been fine all evening Thanks to everyone at Clent Hills !!
Sue Fiorani
21:51 29 Dec 17
Chose this vets after reading the positive reviews thought I would add my own...
Brought puppy in for his second vaccinations and all was fine and staff were lovely so that was a good start.
Then earlier this evening the little monster discovered and ate some chocolate covered raisins OMG. I called the out of hours number and the vet called back within a few minutes, I explained what had happened and he advised what the options were. I took him straight down and the vet (Will) and assistant again explained the situation and took him back to make him vomit then Will returned several times to update us -resulting in us being able to take him home. So far he seems totally back to normal but I feel very reassured with Will saying any problem just call them and they'll get him back in straight away.
Very glad we chose Clent Hills and would recommend to everyone.
Thanks for looking after us this evening!
Brought puppy in for his second vaccinations and all was fine and staff were lovely so that was a good start.
Then earlier this evening the little monster discovered and ate some chocolate covered raisins OMG. I called the out of hours number and the vet called back within a few minutes, I explained what had happened and he advised what the options were. I took him straight down and the vet (Will) and assistant again explained the situation and took him back to make him vomit then Will returned several times to update us -resulting in us being able to take him home. So far he seems totally back to normal but I feel very reassured with Will saying any problem just call them and they'll get him back in straight away.
Very glad we chose Clent Hills and would recommend to everyone.
Thanks for looking after us this evening!
Jane Wolf Elledge
20:52 23 Dec 17
Would not take our dogs anywhere else brilliant service every time xx
Lynda Susan Doughty Jones
19:50 23 Dec 17
Thank you from the bottom of my heart for saving my boy's eye! My animals are all being transferred to you. Wonderful vets, thank you. x
Lisa Wilkes
21:36 21 Dec 17
I had the best experience at Clent hills for my 2 cats , All staff from receptionists to the vets were excellent , Both my cats were very at ease when we went , would not go to any other vets .
Justine Luscott
19:46 12 Dec 17
Our dogs have been under the care of Clent Hills Vets for many years, and we have always had first class service. We have recently had a spell of both our dogs being under the care of Will and his staff at Rubery, and again fantastic service and treatment. Couldn't recommend them enough. Well done everyone, keep up the great work you do!
Anne Withey
09:20 01 Nov 17
Will at Clent Hills Vets has been the most amazing vet we have had. Unfortunately my cat had already been diagnosed with cancer before we registered with them, but I would not hesitate to recommend them. Will is always so kind, compassionate and friendly. He always seems to remember us and our case and always has time for us and never makes us feel rushed. He is always willing to talk to me and comes up with new suggestions to help give Sharky the best quality of life while we can. I never have any trouble getting to speak to him when needed as he always gets back to me promptly. We moved to Clent Hills Vets as it was our new closest vet after it opened and my cat hates traveling and is very hostile at the vets. They have also been so accommodating and understanding of this, helping to keep her calm and avoiding adding to her stress and not seeing her unnecessarily. It is a shame we have had cause to see so much of the vet but Will has certainly made a distressing and upsetting time much easier with his kindness. I also think their prices are reasonable and they have never pressured me into paying for additional and unnecessary treatments. Over the years we have been to 3 other local vets and this has no doubt been the best so far. Thank you Will.
Rachel Roberts
11:44 25 Oct 17
I started to go here in July this year as I was not totally happy with my current vets.
I was more than happy with the treatment my dog was given, they seem to really care.
Sadly a couple of months later I had to make the awful decision to have my dog put to sleep. This as any pet lover will know was heart-breaking but the staff were wonderful, so kind and considerate.
Today, a month after I have received a card in the post with some forget me nots seeds for me to plant. Such a lovely thought and totally unexpected.
I cannot rate these vets highly enough and only wish I had taken my dog here years ago. When the time comes for me to start thinking about having another dog I will not hesitate in choosing this as our vets.
I was more than happy with the treatment my dog was given, they seem to really care.
Sadly a couple of months later I had to make the awful decision to have my dog put to sleep. This as any pet lover will know was heart-breaking but the staff were wonderful, so kind and considerate.
Today, a month after I have received a card in the post with some forget me nots seeds for me to plant. Such a lovely thought and totally unexpected.
I cannot rate these vets highly enough and only wish I had taken my dog here years ago. When the time comes for me to start thinking about having another dog I will not hesitate in choosing this as our vets.
Janine Holmes
16:11 15 Sep 17
Will the super vet and his staff are just simply awesome. So glad we were recommended to you by our fab friends. Keep doing the brilliant job you are doing, you're making such a difference to animals and their owners' lives. Thank you �
Melissa Yeadon
11:51 13 Sep 17
Alun at Clent Hills Bromsgrove is always brilliant! Gives the best veterinary advice, takes the time to explain everything thoroughly and is very honest. Thank you Alun!
Maria Gorman
10:44 08 Sep 17
We have had cause to bring our now 14 month cocker spaniel puppy into Clent twice after eating socks ... and at least an interim visit with my parents. He has a penchant for socks but each time clent have been amazing, caring and informative. The vets (Barbara and Liz) have both reassured our 12 years old son and explained everything to him. Couldn't ask for a better vets - thank you �
Lucy Greenwood
17:14 22 Aug 17
We have sadly lost two old friends in the last 10 months. Heartbroken doesn't even come near it. But Alun, when we lost Barney and then Barbara when we lost Blue yesterday, were both so kind, gentle and respectful to our dogs and showed us such compassion that they are without doubt, our number one vets.
Kay Tunney
09:43 26 Jul 17
Thank you, every single one of you, for being so lovely and getting Prudence Kitten back from the brink. Wonderful people �
Kathryn Davey Gardner
05:00 20 Jul 17
I must say this has to be the best vets we have been to,staff are very friendly and caring,i would recommend them..Brilliant Service all round.
Sandra Goodwin
12:01 11 Jul 17
Absolutely brilliant very caring an friendly staff doing a great job with our little chihuahua girl muffin thank you all so much
Karen Redding
12:53 03 Jul 17
Can't praise the staff enough. Reception team are always sympathetic and helpful and Barbara is an absolute star when it comes to hamsters, she has looked after so many of ours, right down to 2 of them being castrated when poorly. She has always been wonderful and we wouldn't go anywhere else now xx
Claire Leech
09:57 01 Jul 17
Wonderful. Good treatment for me and my animals.
Would and do recommend
Would and do recommend
Lesley Brookes
17:54 29 Jun 17
Parents brought in 17 year age dog very supportive of their feelings and nurses gave that bit extra x
Tina Beard
16:33 13 Jun 17
Clent Hills Vets came to my rescue last night when my own vets let me down. Hayley and the nurse came to my house and showed great compassion at a very terrible and traumatic time for my family. Our very sincere thanks and appreciation to you all.
Beccy Wileman Johnson
15:20 04 Jun 17
Very professional & caring, staff take time to get to know you and your pet
Theresa Terri Sims
10:51 01 Jun 17
We have been clients for a number of years and have always been treated with professionalism and compassion. Last weekend we had to make the horrible desicion to let our 14 year old greyhound go. As all animal lovers know it is a very hard thing to do. Barbara was wonderful and we thank her and the reception staff for being so understanding. We wouldn't go anywhere else.
Jill Williams
11:15 16 May 17
Have been so impressed by the care my 2 boxers have received in the short time we've been registered here. Will (the vet) is so compassionate and genuinely cares for your pets needs. He ensures you understand everything completely and ensures your animals needs are met. Coupled with super friendly helpful reception staff I would highly recommend the practice ��
Lisa Hayden-Parker
20:16 21 Apr 17
I had to say goodbye to my gorgeous Tess on Sunday but I want to say thank you to everyone at Clent Hills Vets. To Rod and his wonderful team at Hagley for their care and support during a difficult few months, then Hayley and the lovely ladies at Bromsgrove for your kindness at the end, you are all amazing people, thank you x
Diana Harris
22:41 20 Apr 17
I had to say goodbye to my gorgeous Tess on Sunday but I want to say thank you to everyone at Clent Hills Vets. To Rod and his wonderful team at Hagley for their care and support during a difficult few months, then Hayley and the lovely ladies at Bromsgrove for your kindness at the end, you are all amazing people, thank you x
Diana Harris
06:40 18 Apr 17
Very friendly, caring and helpful staff. Took time to fully explain all intended procedures. Did excellent work dematting cat's coat and also treated unknown skin condition during same visit to lessen stress on cat.
Roger Johnson
20:37 17 Apr 17
Fantastic care from Rod Stroud as always, always very kind and attentive and it means our little dogs always get the best support from Clent Hills.
Caz Rowley
09:11 15 Apr 17
Such an amazing and friendly clinic that are so gentle with animals my granddaughter needed her Guinea pigs nails clipped and one groomed and they couldn't have been more helpful highly recommended and a special thank you to Veronica the nurse so friendly
Janet Colley
16:53 12 Apr 17
Brilliant vets and all other staff members, so welcoming and friendly
Zena Fellows
20:27 15 Mar 17
Wonderful friendly staff i was greeted and treated so lovely there my cat lightning was so at ease with lovely vet Will and such a friendly vet too he listened to what i had to say about my cat my cat was so comfortable and at ease the whole time she was being examined such wonderful vets cant fault them !!!!! thankyou ! Highly recommend Rubery vets put my mind at rest my pets will be well looked after there . Thumbs up from me .
Jackie Ann Davies
13:05 14 Mar 17
Cannot fault anyone or anything. Took my lovely pooch Alfie to these today( first time) professional, confident and happy staff. Ladies on reception welcomed us with lovely smiles.
Won't be going anywhere else. Thank you all for everything from myself and Alfie ( even if he is a little groggy and feeling sorry for himself)
Xxx
Won't be going anywhere else. Thank you all for everything from myself and Alfie ( even if he is a little groggy and feeling sorry for himself)
Xxx
Lyndsey Denise Boden
17:09 28 Feb 17
I'd like to thank clent hills and who ever brought our jack Russell in who'd taken herself on a walk and was found, Thankyou so much for contacting us and finding her!
Charlotte Pearman
17:23 30 Jan 17
Well where do i start! This time 2 weeks ago we were prepared to say goodnight to our very special Boy Buddy who was extremely poorly but with the love and dedication of Alan Barbara and girls he is almost back to his old self. I can not thank the team enough, it is their compassion that stands out, the girls on reception all make a fuse of him the nurses pop out to see him whilst waiting for Alan or Barbara. They are without a doubt Alan and his Angels :) xxx
Carol Wilde
12:32 27 Jan 17
Very professional, caring and considerate staff. Rod was brilliant, spent a lot of time explaining my dog Baxter's issues and I will recommend this practice to all.
Noel Wheatley
14:18 07 Jan 17
Everyone here is absolutely lovely, vets, assistants and receptionists, all of them so so lovely, compassionate, caring, helpful and thoughtful. Have been using them for about ten years, they know us and our furkids (old and young) so well, wouldn't go anywhere else with my fur babies.
First class care, for you. . . And your fur baby. <3
First class care, for you. . . And your fur baby. <3
Heather H Bailey
20:53 04 Jan 17
An amazing team of caring, thorough, dedicated specialists. Thanks to Will & Tracey our little girl Tillie is on the mend after a rather traumatic abdominal op on Boxing night/early hours. Alongside the rest of the team they have put her on the right track to recovery... we can't thank them enough.
Debbie Jayne Hughes
19:26 29 Dec 16
Saved my little dog's life.
There is not enough thanks that can be given to Jo the vet, the surgeon who operated and to all the nurses who cared for Lily overnight after suffering with a Pyometra.
You are all stars! ���
There is not enough thanks that can be given to Jo the vet, the surgeon who operated and to all the nurses who cared for Lily overnight after suffering with a Pyometra.
You are all stars! ���
Kirsty Halldearn
15:48 22 Nov 16
Rod, Barbara and your amazing team!
There are not enough words to express our eternal gratitude to you all for saving Bella's life.
It is not just your profession, you all care and show true love to the animals within your care.
You've never got exasperated with our questions or worries and been behind us every step of Bella's journey. To say she has made a miraculous recovery is an understatement and that's something I never thought we would be able to say.
Thankyou you all so very much, lots of love to you all xxxxx
There are not enough words to express our eternal gratitude to you all for saving Bella's life.
It is not just your profession, you all care and show true love to the animals within your care.
You've never got exasperated with our questions or worries and been behind us every step of Bella's journey. To say she has made a miraculous recovery is an understatement and that's something I never thought we would be able to say.
Thankyou you all so very much, lots of love to you all xxxxx
Liz Curran
18:21 16 Nov 16
Looked after my boy Pedro! Hopefully saved his sight! Thank you with all my heart �
Nicola Duggins
19:46 23 Oct 16
Sorted Alfred out! Great service lovely staff; thank you!
Peter Collins
21:57 14 Oct 16
Out of hours service used !!! Efficient and very friendly ... great service !!! Thank you
Julie Green
19:26 04 Oct 16
Thank you to all of the staff at Hagley for their compassion, care and professionalism. Podge has been given the best chance of living longer due to the treatment he has received. We cannot thank you enough for helping us have our furry boy with us still. A special mention to Rod who is amazing. I would recommend this practice to anyone who wants the best for their pet. Xxx
Rebecca Carter
12:05 21 Sep 16
Brilliant..friendly helpful staff...5 star an would recommend this place!!!
Karen Carter
10:46 21 Aug 16
The best vets I have been to by far...They looked after our dog harvey right up to the end and us too...We now take our puppy archie there as we know he will be treated with the same professional manner wonderful people
Carol Gracie
13:34 17 Aug 16
I first took my puppy storm here 8 years ago, the staff and vets make you feel individual and that your pet and you are special, their expertise is second to none,Rod the head vet is amazing, unfortunately around the age of five he diagnosed my German Shepherd as having pannus an immune system disease,that effects her eyes I was mortified, the sole care and attention he has given her is exemplary, Clent. Hills Vets ticks all the boxes, No.1 all the way, I highly recommend Clent hills vets, Hagley to anyone who love their pets the way we love ours,more than just a vets that's Clent hills all the way.
Vivian Childe
08:22 03 Aug 16
Koby my chocolate lab had a small op on friday and was given lots of love from his favourite nurse emma. I walked in to get him and was told that the pair were inseperable !! Hes making a great recovery and sents lots of licks to his favourite nurse emma
Sarah Wheeler
17:19 09 Jul 16
I would like to say a big thank you. For looking after our cat Jess today. As we had the bad news today to put him to sleep. The staff was fantastic with us. And let us have time with Jess before and after. And a vet came upto me and said sorry who had seen Jess before. I felt that was lovely of her to do. As it was on a personal level to do. I highly recommend clent hills. And feel very lucky for them to look after my 3 boxers too Emma saunders
Emma Saunders
19:56 04 Jul 16
Our weimaraner harvey had been going here for some years after being recommend by a friend as we wasn't happy with the vet he was seeing they gave us a diagnosis in seconds after having two operations on his stomach at the previous vets we were told to give him a chunk of mature cheddar and he was fine in minutes can't thank them enough for that...as he got older he had tumours removed we nearly lost him last year but these wonderful people gave us another year with our precious boy sadly he went to sleep four weeks ago aged 13 and they were brilliant with harvey and us thank you all so much from the reception staff kennel staff and vets for being so kind
Carol Gracie
14:34 02 May 16
Highly recommended. Helped save my dogs life, this weekend. Forever grateful. Great nurses, great vets, great reception staff. Thank you. xxx
Erica Wilson
13:55 01 May 16
Such a wondeful vets with caring staff. I would't go anywhere else.
Rachael Tye
21:38 09 Mar 16
Thank you all so much for looking after Ollie today for his op and to the staff that helped me this morning when the little devil escaped from his basket he's now back to his normal naughty loud self (thank goodness ) you all do a fab job
Julie Owen
16:54 09 Feb 16
Amazing vets, knowledgeable and friendly staff. All our animals go here and if we ever need a appointment we can always get one quickly. Would recommend :)
Becka Weston
03:48 09 Jan 16
I cannot recommend Clent hills enough and will sing their praises to anyone who will listen..... The staff today brought my luna back from the brink of death..... I genuinely thought she was dead not moving or breathing no heart beat.... I turn up in a right state and I'm taken straight through to one of the most dedicated vets I have ever known... luna was worked on for twenty minutes tirelessly Barbara and the nurse refused to give up on my girl and I will be forever greatful to you and your amazing team for bringing my girl back to me.... x x
Hannah Stokes
21:24 16 Dec 15
wonderful vet practice all staff from front desk to nurses all the vets first class well done
Eileen Godfrey
19:18 02 Dec 15
Very helpful and friendly staff who always have a smile on there faces. Thanks for helping marmite with her kittens. Lovely pix of tigger. :)
Wendy Abercrombie
12:17 03 Nov 15
A great big "Thank You" to everyone at Clent Hills who has taken care of Sebastien over the past 5 days! It's been a really upsetting time but he seems totally unfazed by the whole experience! Hopefully he won't be eating any more Night Nurse capsules....
Theagh Bytheway Bytheway
17:32 29 Oct 15
Great vets with also an excellent customer service
Helga Peeters
16:08 09 Sep 15
Lovely warm and professional welcome
So pleased we now have them as our vets
So pleased we now have them as our vets
Angela Jane Passey
21:25 28 Aug 15
Have been at Clent Hills vets for many many years in the past and recently again with our other dog. Can't say enough good things about the staff and vets there as they are friendly and very professional. I would not go anywhere else.
Jason Wedgburrow
10:09 01 Aug 15
Lovely staff and service on such a sad day for our family. Thank you.
Hannah Price
20:27 30 Jul 15
I recently registered my cat Custard here and booked her in to be spayed and microchipped. I'm glad I chose this practice, everyone is so nice and caring and communicated every step of the way - even asking me whether I wanted them to operate through her side or tummy (apparently on this breed some owners don't want a scar on the side). I was pleasantly surprised to receive a follow up call today to check how Custard was
Clare Foster
20:02 04 Jul 15
From day one Clent Vets has been truly amazing. Highly recommend. They just can't do enough for you. Amazing service, small touches that really make the difference.
Vicki Shaw
17:15 15 Jun 15
Buffy got a new lease of life after her leg amputation. Great job thanks to all the staff x
Michele Roberts
15:43 03 Apr 15
A great team of really caring staff and the best facilities available.
Helen Beesley
20:16 27 Jan 15
Thank you very
Much for looking after Heidi Hanson. She is home after surgery and recovering
Much for looking after Heidi Hanson. She is home after surgery and recovering
Alex Becks Hanson
19:13 27 Mar 14
Wow, first class, helpful and understanding and thoughtful, treat you as a person and made my Bert feel like he is the only one, I carnt thank these guys enough, will move my horses over to them aswell, Rod is amazing and approachable and did a fantastic op on my little dog.. We owe a lot big thank you.
Mandy Cheshire
10:31 04 Feb 14
Can't thank these guys enough for the fab work today. Without their caring professional approach I could have been saying goodbye to my beautiful horse Percy. Both Claire and James stayed calm whilst I was a blubbering wreck and managed a difficult situation perfectly. Both myself and Percy will forever be in their debt xxx
Gayle Pritchard
20:16 04 Jan 14
Caring staff always manage to get an appointment even at very short notice
Lynn Wragg
11:27 03 Jan 14
Clent hills vets are very caring and friendly. They looked after our recently deceased border collie Shan with compassion and dignity till the end. They are now looking after our new addition Jessica-Shan in the very same way :-)
Sarah Walker
18:54 10 Dec 13
First visit today for Buster our new staffy puppy, very caring staff and excellent service.
Dave Blackburn
17:41 16 Oct 13
Thank you client hills for taking such good care of my extremely nervous cat spencer! Let's hope he recovers quickly
Becky Aldred
13:28 01 Oct 13
