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Emergency & Out of Hours CareCall 01527 889810

Appointments & Advice 01527 889810

Excellent patient care

Whether your pet is with us for the day or needs to stay overnight, we provide secure, warm and comfortable accommodation with lots of love and attention from our team.

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Your pet’s stay with us

COVID-19 Update

Some of the services and facilities described on our website and in our client booklets currently might differ, or may not be available due to COVID-19. See our COVID-19 Guidelines for the most up-to-date information.

Separate comfortable wards

We have separate patient wards for cats, dogs and small furries to reduce any unnecessary stress on your pets. Our patient wards include individual pet housing to suit all shapes and sizes, with soft bedding and blankets to keep your pet warm.*

Special care & attention

Your pet will be well looked after by our nursing team who will ensure they are comfortable, including adequate refreshments, toilet breaks and exercise. Please let us know if your pet has any special dietary or other needs and we will do our best to accommodate them.

24/7 nursing & ICU

For patients staying overnight, our nurses will look after them 24/7, monitoring them and administering treatment. Our facilities are well equipped for intensive care treatment and fluid therapy to ensure your pet has access to the highest level of care.

Emergency treatment

If your pet needs emergency treatment out of hours, our nursing team will perform first aid and contact our 24-hour emergency vets to assist. Bromsgrove Emergency Care are on call whenever our clinics are closed and operate out of our Bromsgrove surgery.

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Keeping you informed

When you drop your pet off in the morning we will check we have your correct contact details so that we can call you after your pet’s procedure to let you know how it went and to arrange a time to collect your pet.

Visiting your pet

If your pet needs to stay with us for a number of days you are welcome to come and visit them. A familiar face will always help to comfort them and aid their recovery. Just ask our nurses about suitable visiting times.