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Why Choose Clent Hills Vets

With so many vets in Worcestershire and the West Midlands, why choose us? Here are some reasons why we think our clients and their pets love our practice.

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Our promise to you

Number One Priority

We understand how much your pets mean to you and we want you to know that their health and wellbeing will always be our number one priority.

Level of Care

We are continuously looking for ways to improve the service and level of care we can offer to you and your pets, and that includes ongoing investment in our treatment facilities and equipment.

Happy People

Our people are the heart of our practice and we will continue to invest in them and nurture them to ensure we have a happy, driven and professional team, who are here for you. Meet our team >

Here's why we think you'll love Clent Hills Vets

A caring and compassionate team

After a visit to one of our practices we believe you won’t find a more caring, compassionate, and dedicated team of veterinary surgeons, nurses, and support staff anywhere else.  Meet our team >

A warm welcome & comfortable waiting areas

Receive a warm welcome from our reception team and relax in our comfortable waiting rooms while you wait for your pet’s appointment. Our Bromsgrove and Hagley practices have TV monitors showing the latest pet advice and information.

Ample separation for cat, dogs & small furries

To reduce any unnecessary stress on your pets, we have separate waiting areas for dogs and cats at our Bromsgrove & Hagley practices. Plus, they will be admitted to our separate dog, cat, and small furries patient wards before their treatment or procedure.

If your pet is nervous around other pets and you’re attending our Rubery practice, just give our team a call beforehand and we can arrange a quiet space for your pet to settle in.

We are a Cat Friendly Clinic

Clent Hills Vets is recognised as a Cat Friendly Clinic by the ISFM (International Society of Feline Medicine) for our specialist cat care. We also offer a Cat Only Clinic at our Bromsgrove Surgery.

Excellent in-patient accommodation for your pets

Whether your pet is with us for the day or needs to stay overnight, they will have secure, warm, and comfortable accommodation with lots of love and attention from our team.

Our roomy patient accommodation has comfortable bedding, and soothing music for cats, and is also where your pet will rest and recover ready for you to take them home.

We provide our own 24/7 emergency pet care service

Running our own emergency pet care service means we can provide continuity of care for our patients by our own experienced vets and nurses who have direct access to your pet’s records. Plus, you won’t need to travel outside of the local area to a new practice with different vets should you need out of hours care.

If you have a pet health emergency out of hours you can call any of our practice numbers to speak to our Out of Hours team.

We care about your pet's fitness & wellbeing

We believe teamwork is key when it comes to offering the best care. Our Vets work closely with our Pet Fitness & Rehab team which enables us to provide a holistic approach to your pet’s fitness or rehabilitation needs.

Complementary therapies such as hydrotherapy and physiotherapy are used alongside traditional veterinary treatment and medicines, to help manage pain levels, speed up healing, and improve your pet’s overall wellbeing.

We're an RCVS Accredited practice

All our practices are RCVS (Royal College of Veterinary Surgeons) Accredited, which means we have committed to achieving the highest recognised level of standards in the veterinary industry. Each year we undergo inspections by RCVS to ensure we’re continuing to adhere to those standards.

We give back to our loyal clients

We really appreciate our loyal clients, especially as we get to watch and help their wonderful pets grow up. We want our clients to feel appreciated, which is why we offer significant discounts & benefits and premium pet care through our Gold Standard TLC Pet Club, and our Refer a Frend offer.

"We care about your pet's overall wellbeing"

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